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Reviews/Trip Moments

Reviews: Sydney Blue Mountains Small Group Tour (Max 14 people): Includes three cable car options + Three Sisters Peaks + pick-up and drop-off service available in city center (postcode 2000 only) Sydney Blue Mountains National Park Tour
Guest User2026-03-11
This was an extremely satisfying chartered tour experience. First, the 15-seater Mercedes was spacious and comfortable, very clean and tidy, with powerful air conditioning, and they thoughtfully provided plenty of bottled water – a huge plus. Second, everyone on the bus was extremely satisfied with our guide, Jack Guo. He was professional, humorous, and attentive, sharing a wealth of information about Australia – culture, economy, politics, tourism, and more – all based on his experience, giving us a comprehensive understanding of the country. Jack Guo also provided very practical tips and advice on avoiding common pitfalls. At attractions, he recommended the optimal routes and order of visits, saving us a lot of queuing time and allowing us to experience more. He was also very responsible in reminding us of tour times and meeting times; no one was late or let us down throughout the day – fantastic! I hope to book another tour with Jack Guo in Sydney and will definitely recommend him to my friends.
Reviews: [Premium Mercedes-Benz route‖Door-to-door pickup||3 cable cars] Blue Mountains National Park 1-day tour
Guest User2026-05-11
This was the most uncomfortable part of the trip. We booked a Chinese-language tour, but the driver announced upon boarding that the passengers were from the US, the Philippines, and other countries, so he would introduce them in English. He then spoke a string of English phrases. Although I later contacted the travel agency, he said after receiving feedback that he would have to make the effort to introduce the country in two languages, but his tone was arrogant and very unpleasant. I think tourists pay for service, not to be treated like royalty. Of course, aside from that, the Blue Mountains are still very beautiful and worth visiting. I just felt that this driver was unsuitable for people like us who aren't fluent in English to join a tour.
Reviews: Sydney Blue Mountains 1-Day Tour | Includes Morning Tea + Optional 3-Section Cable Car Experience + Optional Zoo Visit
Guest User2026-05-14
it was very great, the guide/driver knows his stuff well. could have provided water bottles, one in the morning and one in the afternoon. it was amazing though