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Reviews/Trip Moments

Reviews: Hokkaido Nature Tour: Zoo, Flower Fields & Blue Pond
Guest User2025-12-13
This trip was fantastic. First, our tour guide, Xiaoyu, was incredibly patient, helping every tourist who needed assistance. Throughout the trip, she tirelessly shared many interesting local history and cultural stories, which I, as a tourist, listened to attentively and found very helpful and informative. She also patiently guided us through the meeting points and ensured safety, providing excellent service. Second, the driver's skills were superb. Despite the challenging driving conditions in the icy and snowy conditions, he still managed to get everyone to our destination safely and on time. Thank you both for your hard work; the entire trip was excellent, and I would definitely choose Xiaoyu again next time.
Reviews: Hokkaido Forest Elf Terrace + Asahiyama Zoo + Shirahige Waterfall 1-day tour | Optional 9-13 people
Guest User2025-12-26
Our tour guide, Xiaoyu, was so nice!! During the bus trip, we learned a lot about Hokkaido's history, which was very interesting! She also gave detailed introductions to Hokkaido's highlights and recommended routes, especially the zoo! We were so lucky to get incredibly close to the penguins first!!! The overall tour was amazing, with all the attractions being incredibly beautiful 🩵 Perfect for travelers from Sapporo who can't drive but want to see distant sights!! I have so many wonderful memories!
Reviews: Hokkaido Asahiyama Zoo & Waterfall & Instagrammable Christmas Tree & Elf Stream / Chinese or English Guided Day Trip
Guest User2026-01-06
There wasn't much to see. The penguin parade was so crowded you couldn't even squeeze in; the Otaru Aquarium was much better. We didn't even have time for lunch after visiting the zoo—it was incredibly crowded. Luckily, I brought some biscuits. By the time we got back it was already past 7 pm, and I was starving.
Reviews: Hokkaido Winter Classic 1-day Tour: Asahiyama Zoo + Shirahige Waterfall + Shirogane Blue Pond (Aoiike) + Forest Elf Terrace
Guest User2025-12-18
The animals at Asahikawa Zoo were very close to humans, which was a good experience. The Forest Elf Terrace was beautiful, but our tour guide, Xiaoyu, provided very poor service. The parking lot for the Forest Elf Terrace was huge, and the cars were parked very far apart. After getting off the bus, she didn't wait for all the passengers behind to get off before leading the group out, causing us to search for the exit for over 10 minutes. The entire tour was only allotted half an hour, and it took her more than ten minutes just to get from the parking lot to the exit. When we returned, we couldn't find our car and called to say we were late. Her attitude was extremely rude; it felt like she was in a hurry to leave work, didn't want to be delayed, and didn't want to guide us. Her service level needs improvement. Before we got off the bus, she asked everyone to give her a five-star review, which made us feel uncomfortable.
Reviews: 1-day tour to Asahiyama Zoo & Forest Terrace & Shirogane Blue Pond (Aoiike) in Hokkaido | Optional 9-13 people
Guest User2025-12-11
The scenery was absolutely stunning after the snowfall, with beautiful views all along the way. The zoo was fantastic, especially the Emperor Penguins. There's a penguin walking show after December 12th, but you can already get quite close inside the zoo. All the animals can be observed up close. With only two hours, I recommend taking the middle path down, then exploring the predators on the right, and finally the polar animals on the left, following an S-shaped route. The Lonely Tree offers views from the vehicle, and the Whitebeard Waterfall and Green Pool are absolutely gorgeous. Walking along the path, with the glacier water and the surrounding scenery, felt like stepping into a fairyland. Finally, head to the terrace, which is itself a world-class ski resort. The terrace is filled with exquisite handicrafts, but it gets quite crowded, making it difficult to take photos. The itinerary is tight, so buy plenty of food for the car. If it's snowing, definitely wear crampons, as it's easy to slip and fall when walking from the parking lot to the terrace. Don't be late, as it will delay the entire trip and significantly impact your return journey, as road conditions are not ideal and traffic jams or closures are common.
Reviews: A day trip to Asahiyama Zoo, Forest Fairy Terrace, Biei, and Shikisai-oka in Hokkaido, Japan.
Guest User2025-10-05
We were staying in in Asahikawa and our tour guide Rii was wonderful in facilitating us being able to join and leave the tour . She was very helpful throughout the trip and was definitely one of the highlights in our booking.
Contact Center <br>of the year 2025
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