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Reviews/Trip Moments

Reviews: Krakow Memorial and Museum Auschwitz-Birkenau 1-day tour in English | Includes admission ticket + official professional guide
Guest User2025-05-24
The driver and leader Thomas was very responsible. He emailed us two days in advance to wait in the hotel lobby at 7:00 in the morning and asked if we needed to prepare lunch boxes. The car arrived 5 minutes in advance on the day of departure. A van full of eight of our tourists arrived at the destination smoothly. Thomas handed us over to the English guide at Auschwitz and told us to go to the bathroom first, where there are fewer people, and then we followed the tour guide to the attraction. Set aside 15 minutes at noon, everyone returns to the car to eat, and then continue to visit the second camp. For people who like history, this is a visit with a deep experience.  The return trip was also very smooth, and it was sent directly back to the hotel. 
Reviews: Krakow: Auschwitz-Birkenau Entry Ticket and Transfer
Guest User2026-01-06
We had an excellent experience with this Auschwitz & Auschwitz-Birkenau tour from start to finish. Wiktoria, the tour organiser, was fantastic very prompt in responding and genuinely accommodating. When our original date wasn’t available, she offered a great alternative and ensured everything was organised seamlessly, including booking us with an excellent and knowledgeable guide at both Auschwitz and Birkenau. The tour itself was incredibly powerful, moving, and surreal. It is confronting but deeply important, and the guide handled such a sensitive subject with respect and care. It is truly a must-do to better understand history and honour those who suffered. Our driver, Grzesiek, was also wonderful. He was punctual, friendly, answered our questions. On the return journey, he even offered to drop us off in the city instead of the hotel if we wanted to explore further. The hotel pick-up service was very convenient and made the whole experience stress-free. Would absolutely recommend.
Reviews: Auschwitz Birkenau and Salt Mine Full Day Guided Tour from Krakow hotel pick up
Guest User2024-08-11
Our driver Igor was really great ! Super reliable. Great communication. Very friendly and knowledgeable. Everything worked just as planned. Thank you Igor!
Reviews: 1-day tour to Memorial and Museum Auschwitz-Birkenau + Wieliczka Salt Mine in Poland|Admission ticket included + official guided tour
Guest User2025-07-11
Driver was great. Communicated clearly, have useful tips and kept the day moving. He accommodated the older guests with care and I would reccomend this tour to anyone visiting Krakow
Reviews: 1-day tour to Memorial and Museum Auschwitz-Birkenau in Poland|Admission ticket with reservation + official English guide + hotel transfer
Guest User2026-01-11
The chartered car service was fantastic! We were especially satisfied with the door-to-door pick-up and drop-off, which was incredibly convenient for us. Our itinerary, which started early, didn't have to be interrupted at all! 😁 The visit to the concentration camp went very smoothly, ending in the afternoon! Tomas drove exceptionally well and smoothly, and the drivers who provided the pick-up and drop-off service were all very friendly and welcoming! The only minor drawback was that the guide's explanations at the concentration camp could have been more detailed. It was a very impactful and serious occasion, and we hoped that the explanations wouldn't have been rushed due to the crowds!
Contact Center <br>of the year 2025
Contact Center
of the year 2025