
[Disclaimer]
① After the product reservation is successful, we will send you a confirmation form. The main information about the reservation and participation precautions will be provided on the confirmation form. Please be sure to read it. If you do not provide any feedback, we will assume that you have read and understood all the information on the confirmation form.
② As an intermediary agency, we are only responsible for booking travel products on behalf of tourists.
③ We recommend that tourists purchase travel insurance in advance. Tourist attractions, hotels, transportation companies and other travel product suppliers will be directly responsible for the quality, service and safety of travel products. We are not responsible for any safety issues of the booked products. If an unexpected situation occurs but insurance is not purchased, we will only assist in handling it.
④ If the reservation is forced to be cancelled due to force majeure or the travel product supplier, we will refund the full amount of the corresponding reservation but will not make additional compensation. If you have any other demands, we will try our best to assist tourists in communicating and negotiating solutions with the travel product supplier.
[Meeting Address]
meeting point at Hamilton Island - Front Street Hamilton Island
Address: Front St, Hamilton Island QLD 4802, Australia
[meeting time]
departure time: 16:45-18:15 (depending on the sunset time of the day)
Please be sure to arrive at the designated meeting point 15 minutes in advance to avoid delays in your subsequent trip. No refunds will be made after the time is up.
The tour ends after an hour and a half; guests will be returned to Hamilton Island Marina.
① Carry-on luggage - Storage space in the ferry cabin is very limited, so luggage brought on board is stored on a first-come, first-served basis. No luggage is allowed in the aisles, wheelchair spaces or any other areas that may impede rapid evacuation.
② Intoxicated passengers will not be allowed to board the ship and the full fare of the Boat Ticket will be forfeited. It is also strictly prohibited to consume alcoholic beverages not purchased on board. Smoking is prohibited on board.
③ Check-in for all ferry departure time is at least 30 minutes prior to departure. Boarding closes 10 minutes prior to departure. Hamilton Island Explore Group reserves the right to refuse passengers’ luggage on board during check-in and boarding times due to loading weight requirements.
④ Hamilton Island is located in the tropics, with an average annual temperature of around 27 degrees. It is sunny in summer and relatively dry in winter. It is recommended to dress in a fashionable and casual style, wearing flat shoes (not high heels), including long-sleeved jackets (the ship's air conditioning and the sea temperature may be relatively low)), and it is recommended to wear a hat and sunscreen.
④ It is recommended to bring a camera, spare batteries, power bank, sun hat, sunscreen, sunglasses, selfie stick, cash or credit cards.
⑤ If you suffer from seasickness, please take medication before arriving at the meeting point.





