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Reviews/Trip Moments

Reviews: [Official Ticket] JR Tokyo Wide Pass 3-Day (Electronic Redemption Voucher)
Guest User2025-11-13
Ticketing was quick. From Narita Terminal 2, there's a dedicated ticket exchange counter at the railway entrance. The staff were very patient and clearly explained the validity period and coverage area. Three days is enough for several long-distance trips. To go to Mt. Fuji and Kawaguchiko, you can use the self-service machines outside Shinjuku Station to transfer to the Fuji Kaiyu Railway directly to Kawaguchiko Station. You can also go to Izu, but only with regular JR trains. Overall, it's good and quite convenient.
Reviews: Classic Panoramic Day Trip to Mount Fuji: Arakurayama Asami Park + Lake Kawaguchi + Lake Yamanaka + Oshino Hakkai + Instagram-famous Lawson Convenience Store + Heavenly Ladder Town · Hikawa Clock Shop
Guest User2026-01-26
The service was incredibly responsive throughout. I inquired months in advance, and the staff were all very friendly. Our guide, Mr. Long, was also fantastic! His service was absolutely amazing – a superb smile! His driving skills were top-notch, he was very punctual, and we chatted and laughed the whole way. He even recommended some attractions and good restaurants! He was also very thoughtful (providing directions to restrooms, dining options, etc.). The weather was perfect too! Absolutely amazing! They also have tours to Izu!! And this year's mild winter meant the cherry blossoms in Izu bloomed a few days ago! Everyone, go for it!!! Contact the shop and make your plans now!!! Be sure to wear sunscreen, as the sun is incredibly strong!!
Reviews: Iconic Fuji Adventure: Kawaguchiko, Stairway Town & Instagram Hotspots
Guest User2025-12-10
Our Mount Fuji tour was absolutely fantastic! We stopped at several scenic locations, each offering amazing photo opportunities. Eason, our guide, was outstanding knowledgeable, friendly, and a great storyteller. He made the whole experience feel seamless and truly memorable. Couldn’t have asked for a better trip!
Reviews: Solo-Friendly Mt. Fuji Day Tour from Tokyo: Lake Kawaguchi, Lake Yamanaka & Gotemba Outlet [Optional Small Group of 9]
Guest User2026-02-12
"I had a great experience on my trip to Fuji. The vehicle drove very smoothly, which made the journey comfortable. The driver was exceptionally friendly and went out of their way to be helpful. Truly a stress-free ride. Thank you!"
Reviews: [Limited Romance] Lake Kawaguchi Winter Fireworks + Mount Fuji West Lake Gassho Village or West Lake Ice Festival 1-day Tour
Guest User2026-02-09
February 8th in Tokyo was cold but beautiful, with snow falling from the sky. During the trip, we encountered a highway closure, but fortunately, our guide, Zhan Jie, and driver remained calm and quickly adjusted the route, taking regular roads to our destination. Although it took longer, we unexpectedly enjoyed breathtaking snow-covered countryside scenery, making it one of the most unforgettable memories of the trip. Also, thank you to the guide for thoughtfully providing hand warmers for each group member, making them feel warmer in the cold. Overall, the arrangements were professional and thoughtful, making it a trustworthy and highly recommended trip.
Reviews: Japan Bus Ticket - Tokyo to Fuji-Q Highland Round-trip Bus Ticket via Lake Kawaguchi
Guest User2025-12-04
Let me start by saying that we had a comfortable and enjoyable trip there and back. But I think I'll add some important information below, as the description of this event was a bit confusing to me. As I understand it, this is a separate carrier that also departs from bus stations (yes, stations have bus departure zones with separate exits and schedules). When booking, as stated, even if you selected a time and date, they might not be available. Our date was already inconvenient. But they offered to change it to another day, which we did. They responded quickly, but perhaps because of the translator, it was sometimes difficult to understand what was meant. I wouldn't say they were as friendly as we're used to. But I think we figured it out. Tickets are emailed separately with the changed date and time after you've confirmed it with support.
Contact Center <br>of the year 2025
Contact Center
of the year 2025