[Note: Please check whether the route you want to take requires seat reservations. If "Seat reservations required" is displayed when checking the route in the APP, then this route requires additional seat reservations. If you need to reserve seats, you need to save the itinerary on the APP and then reserve seats according to the corresponding route and method! ! Please check the reservation method on the details page. ] 1. After the ticket is successfully issued, you will receive a confirmation email from Trip.com, which contains your reservation name and pass number (Ticket number, usually a six-digit combination of numbers and letters). One name corresponds to one Ticket number 2. Please go to the Rail Planner App to activate the pass before your first ride and select the date of your first trip. Please note that you can only ride after activation. 3. Please plan your itinerary in advance and save the itinerary (see the details page for specific usage). When boarding, please show the QR code in the Rail Planner App to the conductor for inspection. If you need to reserve seats for the route, please show the reservation letter together. Each travel day has a separate ticket with a QR code. The ticket inspector will scan the QR code to check whether the train itinerary you are taking has been added to your ticket. They will also check your seat reservation and personal information, and may ask to see your passport. 4. First-class pass holders can ride in second-class carriages, and the price difference is not refundable. 5. Please carry your passport with you, as the conductor may check it. 6. Most train stations in Europe do not require security checks and ticket checks. It is recommended to arrive at the station half an hour in advance to confirm the train you will take. The platform information of European trains is usually displayed on the large screen at the train station 10 minutes in advance. Please pay attention to the APP and station information in time. 7. If the train is delayed or cancelled due to force majeure, please check on the APP in time to see if there are other trains going to the same destination, or seek help from the train station staff. 8. It is recommended to download the APP of the line train company and use it with Google to check the train information in time. 9. If you need a Passholder Number when making a reservation on the train official website, please go to the following website to enter the Pass Number conversion:
https://www.eurail.com/en/book-reservations#/generatePassCoverNumber Note: 1. For other details about the validity period/how to activate & deactivate the Eurail Pass/how to confirm whether a seat reservation is required/how to reserve a seat/how to use it, please check the product details page. 2. For Huawei mobile phone users, please find the download method of the APP in the details page. 3. If you encounter a fine, please collect all the information, including various receipts, to seek help from the Eurail staff.