The room was OK. The air conditioner was the type with a loud indoor unit. There was no exhaust fan in the bathroom (or it was broken). The service staff did not speak English or Spanish (all foreigners and South Americans), but they were very enthusiastic. The breakfast was good. There was a touching old employee named Rudy who started serving at 4 am every day. The key often did not open the door lock 😅
Hotel near Dallas City Center,Dallas90.9% of visitors choose this area
LLee_M2024.10.19
Great hotel - friendly staff, plenty of bars and restaurants catering for all tastes and food types (including vegetarian), good conference facilities. Location not great being downtown but things to do in the vicinity. Rooms are a decent size and you get a TV in the bathroom mirror!
The room was neat, quiet and clean. The bed was very comfortable. Breakfast included omelets and meat patties, and the yogurt and milk were of good quality, which was considered good among American breakfasts! But the room smelled of perfume or aromatherapy, which was not very accustomed to! The location was in a small alley, and there was a bar on the corner, so I was a little worried about going in and out at night. It was about an 8-minute walk from the river walk, and there was a popular BBQ restaurant along the way. It was about a 13-minute walk to the Alamo Museum. A very cost-effective hotel!
Facilities: The hotel facilities are very complete, there is a restaurant, there is a gym and so on. The restaurant is rich in dishes and tastes good!
Hygiene: The hotel is clean and tidy!
Environment: The hotel has an elegant environment, complete surrounding facilities and convenient transportation.
Service: The hotel service is warm and thoughtful.
Breakfast is rich, there are all kinds of bread cakes, waffles, drinks, yogurt, milk, cola and other drinks, as well as fruits, extra beds and the front desk, suitable for children, free parking
Very Good
101 reviews
8.1/10
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RUB 9,564
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8.9/10
Very Good
GGuest UserThe room was very nice and updated. Location was excellent and within walking distance to the Kid Rock concert. It was on the waterway, so it made the walk enjoyable....close to restaurants too. Parking at the guest garage was affordable at $17 for 24 hours. Hotel staff was very friendly.
刘刘白子_lssGreat Service, Lovely Breakfast — but Room Noise and In-Room Dining Could Improve
I recently stayed at the Thompson Houston and overall had a great experience, especially thanks to the excellent service. Every staff member I interacted with was friendly, helpful, and professional. Their attention to detail really made me feel welcomed, and I was touched when they surprised me with a graduation cake — a thoughtful gesture I truly appreciated.
The hotel breakfast was a highlight. The food was fresh and well-prepared, and once again, the service stood out. Dining in the morning felt like a treat thanks to the welcoming atmosphere.
That said, there were a few downsides that affected my stay. The room was quite noisy, even late into the night. It was hard to relax or fall asleep with the amount of outside noise coming through.
Also, I ordered in-room dining on two occasions. On the first day, everything was great. However, the next day the fries were noticeably soggier, the salad was just a bowl of greens with six tiny avocado cubes, and — most concerning — the aioli on the side looked like it had already been used.
Overall, Thompson Houston left a positive impression on me, mostly due to its exceptional staff and quality breakfast. I hope they can improve the soundproofing and ensure consistency in their in-room dining service.
GGuest UserThe San Luis Resort and Spa is the best 8n Galveston PIRIOD!!!! Every time I bring my family we always stay here and every time they exced our expectations. All the stuff is very polite, attentive and always want to go the extra mile for you. On this particular trip we came here because it was my daughter's Nationals Dance Competition as well as her birthday and on top of that my wife's and I Aniversary and when I was doing the check-in I mentioned to Connie at the front desk and she suggested it tonnage something n8ce done for my wife and daughter.. Connie and Camille the concierge took care of everything, they got a dozen of red Roses and Strawberrys cover in chocolate for my wife and a birthday cake and small flower bouquet for my daughter and made me look like the best!!! So thank you so much Connie and Camille you guys are great!!. I wanna thank to all th3 Resort stuff too, the Vallet Parking guys whole were always polite, the waitress lady at the pool. Sorry I didn't get there names but they were great too. I recommend this resort very much. I know I might be a little more expensive but I always saybthis ” You get what you paid and what's cheaper ends up being a lot more expensive!!”
GGuest UserThe hotel is located in Downtown Dallas. The parking lot is across the street from the hotel and the parking fee is $30. There were many parties on the weekend when I checked in. There were rooms playing music and making noise at night. The soundproofing was very poor. The front desk handled it promptly after reporting it. The advantage is that it is very close to various attractions, you can go to Citywalk, and there is also a delicious barbecue restaurant.
GGuest UserThe hotel itself is very nice, and the valet and bellhop staff were exceptionally friendly. The location is excellent, right on the Riverwalk, and the bed was very comfortable. The shower had great water pressure; however, if you’re tall, the shower head placement is not ideal—my husband is 5’10” and had to duck to use it.
We would consider staying again, but on our last morning the toilet clogged and overflowed onto the floor. This was frustrating, especially since very little toilet paper had been used. Most people would consider a toilet overflow an urgent issue that requires immediate attention. We called for assistance, but no one ever came. It seemed as though staff assumed they could wait since we had a couple of hours before checkout, which was disappointing. As a result, my husband had to go to the ground floor to use the restroom, and we had to navigate around toilet water on the bathroom floor while getting ready.
GGuest UserMe and my husband had a great Christmas there with are kiddos. We love the people that work there all so very sweet. We will be going back really soon
GGuest UserBeautiful view from our hotel room ❤️ would stay here again only problem was there was some teens who were going through my laundry when I went back down to laundry room. And I ended up having some clothes missing.
GGuest UserI am very grateful for the opportunity to stay this hotel, mainly because of the CCIM conference held here. However, since I registered a bit late, I wasn’t able to get the special discount. The check out service man is excellent. The staff guided and assist me, I believe this is the great example of what makes a hotel truly outstanding.
SsimsangelaUpon arrival, the welcome was genuine. It didn't give you that uppity, too posh feeling. The valet was pricey but much better than self parking. We were greeted with a glass if champagne upon checkin. Checkin was smooth with no waiting. Our balcony room was nice and clean. It was a bit of a walk. The hotel itself is a lot bigger than it appears to be from the outside. The ballroom and conference rooms are spacious and equipped. Love the fireplaces throughout facility. The pools are beautifully done especially one being at 85 degrees in the winter time. It was sunny and cold but families were enjoying the heated pool. The lobby bar, the restaurants and the fire pits give you that scenic, rustic, resorty style all while being right there on Frisco, TX. Can't wait to return in the spring/summer.
GGuest UserConsistently lovely hotel with consistently good service. The juevos rancheros I ordered and had delivered to my room were incredibly good! And the coffee was nice and strong ….. glad I asked for extra cream and sugars ! Great location near the Arboretum stores and shops at the Domain . Also close to Whole Foods, H‑E‑B grocery store, Gateway movie theater, and lots of good restaurants, many within walking distance.. Large rooms, bathroom stocked with Aveda products. (shampoo, conditioner, body wash, bar soap for hands) was a very nice touch!
The only thing I didn’t like was they have recently started charging for self parking in their uncovered lot ….. I paid $20 on 1/31/24. I don’t like that at all. Just put the price in your room rate and say free parking!
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