Posted on Feb 25, 2026|Traditional Two Double Room
Guest User
The price was quite a good deal for New York, especially with a discount. The facilities and decor are up to Hilton's standards, but!! It was incredibly, unbelievably crowded. Expect to wait about an hour just to park, with only one staff member working. Checking in at the front desk, buying coffee, and even storing luggage all involved long queues. It seems like a lot of airline crew stay here too, so definitely factor in extra time for everything. There are tons of hidden fees. The deposit was given as a voucher, luggage storage cost extra, and even the in-room mini-bar items were charged. Given the location and the total price of $150, I guess I'll just put up with it.
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Price per night from:£185
Posted on Oct 3, 2025
Mike Kaung
I had a very bad experience with Suzanne, one of the receptionists on the checkout morning. She did not have professional manners and was not willing to give any information when asked about the deposits I made. I was surprised to witness her abrupt communication skills which are rare in hospitable sectors. I think the staff working at receptions are an image of the hotels and Suzanne’s behaviour and manners compromised the Seneca Hotel and Resort’s reputation.
The reason I write this review is to improve the staff performance and I do not have any intention to damage the particular staff’s career.
Many Thanks.
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Price per night from:£178
Posted on Apr 13, 2026
Guest User
The room was very comfortable, clean, and tidy. I was pleasantly surprised by how quickly the front desk staff handled check-in. The hotel is grand and spectacular, making the trip totally worthwhile. It feels very safe, and the facilities are excellent.
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Price per night from:£161
Posted on Sep 9, 2025
Guest User
Great location, good restaurant, and comfortable beds. The location inside Saratoga Springs Park is very nice. The hotel is older and it definitely shows. We booked a Deluxe King which was large and had a walk in closet. The bathroom was small though and the room was not very well cleaned.
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Price per night from:£232
Posted on Nov 29, 2024
Guest User
The room was clean. It was in a wing of the complex that was separate from the main building and we had to cross an outdoor garden to get there. The toilet got clogged and maintenance arrived in 10 minutes to unclog. The Ac/heating unit was loud and kept going on and off all night. The buffet breakfast included was excellent in a lovely spacious dining area.
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Price per night from:£189
Posted on Nov 3, 2025
Guest User
Staff was gracious and friendly, bar was awesome and entertainment was great. Morning cafe options were good and appreciate the free coffee! Rooms were spacious and clean, beds were comfortable and love the king size bed! Bathroom had some stains on wall that could have been cleaned easily so that was a little gross. Shower was not super warm but was ok. Was with a (well behaved) hockey group and I know staff was struggling with another team who was not cooperating with expectations and I felt bad for them, lots of credit to them for their patience. Overall would 100% stay here again.
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Price per night from:£98
Posted on May 28, 2026
Guest UserMy stay at the Waldorf Astoria New York was exceptional in every way. From the moment I arrived, the service felt thoughtful, polished, and genuinely welcoming. Every staff member I interacted with was attentive without being intrusive, creating a sense of ease throughout my stay.
The Deluxe Room was beautifully appointed—quiet, immaculate, and designed with a timeless elegance that reflects the hotel’s historic character. The bed was especially comfortable, and the room layout made it easy to relax and unwind after a long day.
The hotel’s facilities were equally impressive. Common areas are stunningly restored, blending classic New York grandeur with modern comfort. Everything—from the lobby to the elevators—felt meticulously maintained.
The location is unbeatable. Being in the heart of Midtown made it effortless to get to meetings, restaurants, and landmarks. Despite the central location, the hotel felt like a calm retreat from the city’s energy.
Overall, my stay was smooth, comfortable, and memorable. I would gladly return and highly recommend the Waldorf Astoria to anyone seeking a luxurious and well‑run hotel in New York.
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Price per night from:£952
Posted on Dec 27, 2025
Guest User
My stay at the Trump International Hotel in New York City was outstanding from start to finish. The property itself is immaculate, elegant, and perfectly located, but what truly sets this hotel apart is the exceptional quality of its staff.
From the moment I arrived, I was treated with genuine professionalism, warmth, and attention to detail. Every interaction felt thoughtful and personalized. In particular, the doorman James deserves special recognition. James went above and beyond to make my stay seamless and welcoming. He was consistently courteous, attentive, and proactive—whether assisting with transportation, offering helpful local insights, or simply greeting guests with a level of respect and friendliness that made a real impression.
It is rare to encounter service that feels both polished and sincere, and James exemplifies that standard perfectly. His presence alone elevated the entire experience.
If you are looking for a hotel that combines luxury, comfort, and truly world-class service, this is it. I would absolutely stay here again and highly recommend it to anyone visiting New York City.
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Price per night from:£528
Posted on Mar 4, 2025
03haigui
The hotel corridor facilities are still a bit old, the interior decoration of the room is still good, the view is almost non-existent
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Price per night from:£790
Posted on Feb 7, 2026|King Room
MiaowangzijiachangThe hotel's location is excellent, the front desk service was incredibly warm and helpful, and the breakfast was great too. I didn't even mind waiting in line for the delicious homemade waffles! The gentleman who checked me in and the young man who checked me out were both very attentive and helped me cancel an extra room I had booked. When I left, they even thoughtfully asked about my Uber to the airport... I'll definitely stay here again when I come back to New York.
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Price per night from:£131