Hotels With spa in Hawaii, United States

"The Rainbow Tower is quite new and the rooms are decent, but the elevators are incredibly slow. With over 1000 rooms sharing just 5 elevators, you're looking at nearly a ten-minute wait every time. I'd advise against booking an ocean view room because you won't really see much ocean; it's mostly lagoon. For a true ocean view, you'd need to book an 'oceanfront view,' and even then, it depends on the front desk's mood – they might give you a low floor where you still can't see anything. My room was on a very low floor with virtually no view, plus there was construction going on downstairs, which was very noisy. The hotel's location is a bit out of the way for Waikiki; it's over a 15-minute walk to the main area. However, it's only a 15-minute walk to Ala Moana Shopping Center. Also, if beach quality is important to you, don't stay here. The beach is full of coral fragments, which hurt your feet, and the water is murky. The towel counter closes at 6 PM, so there's nowhere to return towels after that. Additionally, they don't offer complimentary beach chairs or bodyboards, unlike Marriott where they're free. Overall, it's not really worth the price."

"I recently stayed at this hotel in the Penthouse and, overall, had a pleasant stay. However, there were several areas where the guest experience could be improved. Pros: * The location is convenient, with Waikiki Beach approximately a 15-minute walk away. * There are plenty of restaurants within walking distance, although I would recommend making reservations in advance as many are very popular. * There are numerous ABC Stores nearby, making it easy to pick up snacks, drinks, souvenirs, and other essentials. * A special mention goes to Ralph, who was outstanding throughout our stay. He was friendly, approachable, and always happy to help with any questions or recommendations. He quickly became our go-to person whenever we needed assistance and is a real credit to the hotel. Cons: * Upon arrival, we were not offered the welcome drink that other guests appeared to receive. We checked in shortly after 3:00 pm, yet we saw guests arriving at around 9:30 pm the previous evening being offered welcome drinks. It was disappointing that this was not provided consistently. * We were never informed that the hotel offers complimentary beach umbrellas and chairs on a first come, first served basis. We ended up purchasing our own before accidentally overhearing another member of staff explain this benefit during another guest’s check-in. * Similarly, we only discovered that the hotel offers a complimentary walking tour after overhearing a different staff member mention it to another guest. It would have been helpful if all guests were informed about the activities and amenities available during check-in. * We booked the Penthouse expecting to fully enjoy the advertised 90-degree views. While the views themselves were excellent, the balcony was much smaller than expected and not really large enough to comfortably sit and enjoy them. * The bathroom, particularly the bathtub, felt dated and would benefit from refurbishment. * The room itself is showing its age and could do with a modern refresh. * The breakfast room is exceptionally small considering the number of guests staying at the hotel. During busy periods it becomes crowded and difficult to find seating. * One morning, a guest was allowed to bring a dog into the enclosed, air-conditioned breakfast room. To my understanding, this is not permitted under Hawaii law unless the animal is a legitimate service animal, and it made the dining experience uncomfortable. * The Skyline floor cannot be accessed using the elevator on the far left, which was inconvenient and not clearly explained. * At check-in, a $200 deposit was authorised along with an additional hold on my credit card. This extra charge was never explained by staff, and I only became aware of it after reviewing my credit card statement. Greater transparency regarding incidental holds would have been appreciated. Overall, the hotel is in a good location with helpful staff, especially Ralph, and provides a comfortable base for exploring Waikiki. However, there were several inconsistencies in communication and a number of facilities that would benefit from updating. Better communication during check-in about available amenities, clearer explanations of credit card holds, and refurbishment of the rooms would significantly improve the overall guest experience."

"We were given Room 08 in the Ewa building, and the balcony view was exactly as pictured. Even though we were on a high floor, we could still faintly hear the lively party music at night, but it didn't bother our sleep. I'm not sure if it would be an issue for lower floors. Getting to the beach was super convenient – just cross the street, turn right, and you're there. The waves on this part of the beach are very gentle and consistent, so I'd recommend renting a board and heading out. The hotel providing beach towels and chairs was a nice touch and very convenient. The room itself was quite spacious, and while it felt a bit dated, the restroom and bathroom had been renovated with updated fixtures, including a Japanese toilet. The only downside is that the bathroom space felt a bit cramped."

"Our first stop on this wonderful vacation had a hotel with a great view. Sitting on the balcony, eating watermelon and watching the sea was so relaxing! Overall, the room was clean and tidy, but it was quite old-fashioned. The housekeeping auntie was really nice and helpful. The resort is super close to ABC Store, the White McDonald's, and the zoo. There are tons of dining options nearby, and the beach is just across the road and very lively. Breakfast was simple, with a Japanese touch, and changed daily, which was a pleasant surprise and quite tasty. However, the housekeeping department and front desk service were just okay. It was hard to get through to them by phone, and the $50 resort fee didn't seem to cover much service, like disposable slippers. "

"We stayed in an ocean view room. It was very close to the sea, and the view from the lanai was absolutely stunning. I think it was one of the ocean view rooms with the best views, being so close to the ocean. I'm very grateful that we were allocated this particular room. The housekeeping staff were also very friendly and pleasant, which made our stay enjoyable. The location was also excellent, close to the Duke Kahanamoku statue in the heart of Waikiki. The only downsides were that there was no explanation about the resort points we were supposed to receive as part of our stay. Also, we booked three rooms for six people, but due to their system, we could only process payment for one room at a time. This meant I couldn't use the same credit card for the second room and had to scramble. I'd recommend bringing enough credit cards for each room you book. These two minor issues were a bit disappointing, so I deducted one star from the service rating."

"This hotel is super convenient as you can take the 'W' line bus directly from Honolulu Airport. It's about a 10-minute walk to Waikiki Beach, and it's located on a street lined with famous Waikiki hotels. Royal Hawaiian Center is also within walking distance. There are ABC Stores, supermarkets, and a DEAN & DELUCA on the first floor of the Ritz-Carlton Residences all nearby. I've stayed here several times. I chose a twin room, and it came with two queen-sized beds, which was very comfortable. The only minor downside was that the air conditioning was a bit noisy, but if you turned it off and used the ceiling fan, it was still cool enough. The bathroom had a bathtub, and while there wasn't a hand shower, adjusting the water temperature was easy, so it wasn't an issue. The cleaning was thorough, and the room was spotless. The hairdryer was in a black bag inside the closet. They provided a capsule coffee maker with both coffee and tea capsules, which was a nice touch. There was also a refrigerator, microwave, and iron. While there's no bottled mineral water service in the room, there's a free water dispenser next to the front desk where you can fill your own bottle or cup. The complimentary breakfast was simple but sufficient, and the taste was good. Given the high cost of living in Hawaii, I was very satisfied with the reasonable stay here."

"This resort struck a great balance for our trip, offering far more convenience than the famous 5-star brand resorts we drove past. Those isolated properties have fewer neighborhood options and are probably better for visitors who only want to stay inside the hotel grounds. The resort’s location is incredible, featuring a private beach area right on the property. We loved that we could literally swim with fish just a couple of steps away from our hotel room. The on-site Restaurant is superb, featuring delicious food and a very friendly staff. The location is also incredibly convenient, offering plenty of additional dining options within an easy walkable distance. We highly appreciated the complimentary yoga and fitness classes offered to guests during our stay. The on-site tennis court is incredibly accessible and reasonably priced at just $10 per person a day. The daily tennis fee conveniently includes complimentary rackets and balls （and even water) for your matches. Guests are welcome to play for as many hours as they want, as long as the court remains available."

"I stayed in a room with a sunset on the 23rd floor ５. The harbor and sunset from the room are beautiful. The number of towels and sheets that were exchanged depending on the day was different, but if you inquire, you can bring them. It was far from the hustle and bustle of Waikiki, but it was very convenient within walking distance to the center. I would like to use it again if I have the opportunity."

"The Disney Hotel in Hawaii is indeed a Disney in the dream. Sunshine ☀️ Beach 🏖️ Coconut Tree 🌴, the hotel staff is also very warm and thoughtful. After arriving at the hotel, they immediately changed from i to e, especially the interactive link and Disney's cockroaches are particularly happy 🥳 really spent the magical three days. 🪄🏰 I will come again next time."

"The hotel is nice for the price of low $223 but they charge $45 per day of activity fees but I never used. The location is about 10 minutes walk from the central Waikiki area but is OK. The breakfast buffet is good and includes in the room package. The only problem is that they only have valet parking for $60 per day. It took them 45 minutes in the morning to get my car down on day 1 and we missed the tour. The other days were 10 to 15 minutes. I guess they don’t have enough parking so they have to double park and triple park. I tried to park at the adjacent Banyan lot but all full after 8pm. There are no other viable option other than valet parking in the hotel."