I stayed at this airport hotel near Sabiha Gökçen for an expensive pric. While the location is convenient and the room was generally clean, there were several operational issues that should be addressed.
Upon check-in, the shower pipe in my room was faulty. The staff promptly arranged for a technician, which I appreciate. However, this indicates that rooms may not be thoroughly checked before guest arrival. A simple pre-check process could prevent such inconvenience.
There were also no facial tissues provided in either the room or bathroom. This is a very basic amenity that most travelers expect, particularly at this price level.
In addition, the hotel does not offer a coin laundry facility. For an airport hotel that likely serves transit guests, this would be a highly practical addition.
The staff were responsive when contacted, and I appreciated the availability of slippers in the room. However, improving basic quality control and ensuring essential amenities are consistently provided would significantly enhance the guest experience.
I hope this feedback is helpful for future improvements.
Hotel near Fatih,Istanbul5.9% of visitors choose this area
VVox Nihili2026.06.06
Nice, polite staff (except for the cook, who almost always has a disgruntled look on her face), decent location. If you're put on a higher floor, you'll get a nice view; if you're put in the basement, you won't get a view, but you'll smell urine if the window is open. The sauna costs 20 euros, although it's not listed as a paid service on ******* and Trip. I don't know about the gym, as I didn't go. The breakfast was average, even poorer than average, but then again, it's listed as excellent on *******. My blanket was pretty dirty, but I didn't mind it much, and the washing machine and gas stove worked, with one burner. I chose this hotel because it has a rating of almost 8 on both Trip and *******, but in reality, it barely reaches 5. Overall, it's a good option for a week or so if you don't want or can't stay in Beyoglu.
Hotel near Kadikoy,Istanbul9.3% of visitors choose this area
GGuest User2025.06.04
The hotel is already old. Very poor breakfasts, there is really nothing to eat, I was left hungry. All the furniture is already worn out, but everything is clean and tidy. There are very few people in the hotel, a quiet place, so we did not hear anyone, although they write that the audibility is bad. We asked for a non-smoking room, there was no smell anywhere, probably again because no one lived nearby. One of the advantages is that the metro is right next door. But again, it takes about an hour to get to the tourist places)
There are 2 good shopping centers nearby. In
the closest one, across the road, there is an exchange office on the second floor.
Hotel near Fatih,Istanbul5.9% of visitors choose this area
AAlexeyChe2026.03.22
I really liked this hotel. The room wasn't big, but it was cozy and had all the amenities. It was quite quiet at night. A huge plus is the tram stop right outside the hotel. You can take this tram to all the main attractions in Istanbul without getting stuck in traffic.
The hotel staff are very responsive and always try to help with any issues. I'd like to specifically mention the restaurant. Although the breakfasts were the same every day, they were quite varied. Both adults and children found plenty to eat. The restaurant staff were very friendly. Special thanks to Erguvan (very friendly and with a wonderful smile), Dinger, and the Russian-speaking lady (unfortunately, I don't know her name).
In the evenings, there are places nearby to go out for dinner, even outside the hotel. There's also a shop nearby.
I definitely recommend it.
The hotel’s location is very strategic, making it convenient for getting around Istanbul. The staff are friendly, helpful, and welcoming, and the breakfast is truly excellent with a very good selection.
The only downside during my stay was that the room had an unpleasant smell. I stayed in Room 415, and although I tried running hot water in both the sink and the shower, the odor did not go away.
I hope the management can address this issue, as it would greatly improve the overall experience and help maintain the hotel’s good reputation.
With a stay at Zalel Hotels Old City in Istanbul (Istanbul City Center), you'll be within a 5-minute drive of Grand Bazaar and Sultanahmet Square. This hotel is 1.8 mi (2.9 km) from Blue Mosque and 2 mi (3.3 km) from Bosphorus.
Pamper yourself with onsite massages or make use of the other amenities, which include concierge services and a television in a common area.
At Zalel Hotels Old City , enjoy a satisfying meal at the restaurant. A complimentary buffet breakfast is served daily from 7:30 AM to 10:30 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.
Make yourself at home in one of the 28 guestrooms featuring minibars and LCD televisions. Your pillowtop bed comes with Egyptian cotton sheets. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Hotel near Taksim,Istanbul63.1% of visitors choose this area
AAnonymous User2026.05.17
As an experienced traveler, I am shocked that this is rated as a 4-star hotel. While the breakfast was good, the housekeeping staff were lovely, and the male bellboy who helped with my luggage provided great service, the rest of the experience was very disappointing. The front desk staff were incredibly indifferent; at check-in, they just handed back my passport without saying a single word of welcome or thank you. Furthermore, the room was in poor condition with broken shelves, a faulty toilet, cold shower water, and the power tripped every single minute, making the overall service and maintenance unacceptable for a hotel of this class.
Hotel near Fatih,Istanbul5.9% of visitors choose this area
GGuest User2026.01.06
The location is great. And the price was like a hostel.
I booked economy single room and for it's price it's really good. The room is also quite spacious. And the staff was really friendly
But there are also some cons:
It wasn't written in description that the bathroom is separate from the room in the hall (it's near the room and technically still private bathroom but it feels a bit uncomfortable anyway)
And also there's no terrace but the room has a second door and a window to inner yard (connected to laundry room and main reception) so it's also feels a bit uncomfortable as someone might see and enter the room through it. So you need to lock the second door and close the curtains.
However, generally for the price it was a great deal
Hotel near Fatih,Istanbul5.9% of visitors choose this area
GGuest User2026.02.13
Отель удачно расположен недалеко от станции метро Еникапы - важный пересадочный узел Стамбула. Очень удобно совершать поездки на общественном транспорте в различных направлениях города и в аэропорты. Круглосуточное обслуживание на ресепшен, оперативно решаются возникшие проблемы. Завтраки в приятном зале с обзорным видом на улицы, в ассортименте холодные и горячие блюда, овощи, фрукты и даже суп, все свежее и вкусное. Номера аккуратные, приятный дизайн, недавний ремонт, чисто, спокойно. Отопление, горячая вода без проблем. Сервиз уборки каждый день - спасибо Светлане за доброе отношение и уважение к гостям. Отель оставил приятное впечатление. Спасибо!
Very Good
34 reviews
8.1/10
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9.3/10
Great
GGuest UserWe had a fantastic three-day stay at this hotel in December with my parents. The location is excellent: within walking distance of the main attractions, and although it’s situated near the Grand Bazaar, it’s surprisingly quiet.
The hotel is very clean, and we were kindly upgraded to a Triple Deluxe room after the air conditioner in our original room wasn’t strong enough. The upgraded room was spacious, bright, and spotless.
We chose to have dinner at the hotel restaurant every evening because the food quality was outstanding, and Ozgur took wonderful care of us throughout our stay. Having access to the spa included in the price was an amazing bonus. Our daily routine was perfect — sightseeing until around 8–8:30 pm, relaxing at the spa until 10 pm, and then enjoying dinner at the restaurant with a breathtaking Bosphorus view until midnight. It was incredibly relaxing.
The staff were all exceptionally friendly, breakfast was excellent, and the restaurant view is truly stunning. We especially appreciated that on our first night, when we arrived at the restaurant close to midnight, we were still able to order a full meal without any issue.
Overall, a truly memorable and relaxing stay — we would happily return and have already recommended the hotel to friends
GGuiBoThe hotel, room and staff are great!
There is something that honestly brothered me.
Anything bought at the hotel bar had a 10% mandatory service charge.
And this 10% does NOT go to the empoles who are there serving, but to the hotel company.
Does not seem fair
5550kkThe hotel is extremely clean compared to other 5 star hotels in Turkey. The staff at reception. Together with Staff in the restaurant , concierge and the bell boy were all extremely helpful and polite. Always ready to help. The restaurant dinner and breakfast was absolutely fantastic 👌. The hotel is very well located. It is a 15 minutes walk to Hagia Sofia, Bascillica Cistern, Blue Mosque. 7 mins walk to Grand Bazaar . The interior of the hotel looks magnificent with the old style charm but all newly renovated. I would highly recommended this hotel to stay in Istanbul. 😀😃😄
LLouisa WallaceThe hotel is really nice and room is so comfortable and clean. The hotel has a good selection of restaurants to try Turkish or Italian food, as well as yummy room service. The staff were so helpful and friendly and the hotel is located in walking distance to a beautiful palace and art gallery, as well as the tram which gives easy access to the attractions of the city. Highly recommend!
GGuest UserExcellent stay with family here for 5 nights. Cant fault anything as the staff was good and the facilities great especially the inside swimming pool that we enjoyed. Good location an close to transport and metro.
GGuest UserGreat appartments, wonderful facilities around the hotel compound. Found the cleaning staff in particular to be very helpful and friendly, specifically Sebahat and Nurgyl. When I noticed that the bedroom window was a little dusty they very cheerfully went and got everything needed to clean the windows there and then and they did it with a smile. Lovely to see and thank you!
KKarsh TStayed 3 nights in this cozy hotel with friends, pleasantly surprised by the spaciousness and cleanliness of the hotel. Prime location, thus limited street parking but a 5 mins walk to Taksim square. Bathroom was quite small in comparison to the massive room as the door would block the toilet seat.
Friendly English-speaking host, would recommend!
GGuest UserWe enjoyed our stay at this hotel and liked its location. Staff are friendly and helpful and we appreciated the daily room cleaning and reset. The best feature of the hotel is that it is well situated to explore Istanbul and is about a 10 minute walk to the Sultanahmet Square where you will find many of the main attractions in Istanbul like Hagia Sophia and the Blue Mosque. There is a tram line station very close to the hotel and it is a short walk to Sirkeci metro station. It was a good base for us as we checked out the areas across the water. It is a little far from both airports with each taking about 1.5 hours to get to but we felt the location was worth the time.
The room's decor was a bit aged but charming. The beds were comfy and you can get extra pillows here. The room ran a bit warm during our stay but it was a bit noisy outside with frequent tram trains and restaurants below so we kept the window shut. They do have air conditioning and a radiator but we felt the AC wasn't worth turning on during a cool stay in December. Our neighbours were a bit noisy and it kept my wife up but I had no issues sleeping. It was moderately inconvenient when the restaurant decided to pop their new year's eve decorations at 1 in the morning. The bathroom was good and clean with good shower pressure, soft towels and we appreciated the warming rack for the towels. They provide soap and shampoo in dispensers in the shower.
The breakfast was decent enough to start the day. They had enough to do a Turkish style breakfast and most options were pretty light. They had some hot items like sausage, scrambled eggs and other options that changed daily. They also had an area for cold items like cheese, labneh, yoghurt, vegetables and some cold cuts. They had a limited selection of fruit with some oranges and apples. They also had coffee, tea, juice and water. I had an early check out on my last day and they made me a nice bagged lunch to go to the airport with and have me a big can of juice which was very nice. The hotel provides bottled water for guests as well as lots of tea for in room use.
The hotel has a restaurant on site and a small outdoor patio that is open for lunch, dinner and late dinner. They have some spa and massage treatments that you can book at the front desk. There are quite a few bath, restaurants, shops and other experiences nearby. People in the area are very friendly, welcoming and will invite you into their shop or restaurant...frequently.
HHariNice hotel with good location next to metrobus station (florya), many restaurants and coffee shops around and shopping walking street about 5 minutes by foot, room service not much good every day they keep something less shampoo, soap or water should be one of them short each day, have swimming pool, gym, Turkish bath (hammas) and sauna
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