Hotels With Spa in Sarawak, Malaysia

The hotel’s location is very strategic, with plenty of food options and amenities within walking distance, which is a definite advantage. However, the service appears to be impacted by a shortage of staff. During both mornings at breakfast, we experienced long waits for coffee cups, juices, and water to be replenished. Cutlery setup and table clearing were also slow, resulting in guests having to take utensils from other tables or walk to the service station to get napkins, forks, and spoons. We observed similar challenges during the wedding dinner we attended. Basic services such as drink refills were often overlooked and had to be requested multiple times. Overall, while the location is excellent, improvements in staffing and service efficiency would greatly enhance the guest experience.

This is a classic older hotel. The biggest highlight is definitely the great views and relaxing atmosphere, especially the balcony area which is very comfortable and offers excellent scenery. We stayed in a triple room. The room itself felt quite old, and the facilities clearly showed their age. As for cleanliness, it was a case of 'looks okay on the surface, but the details are lacking.' For instance, there were some less-than-clean marks on the sheets, and while the towels had clearly been washed, their dark color wasn't ideal. The bathroom's cleanliness was also just average; not overtly dirty, but not meticulously clean either. Overall, the hotel's strong points are its views and location. However, there's room for improvement regarding the room's hardware and the detailed cleanliness. It's best suited for guests who prioritize scenic views and are less sensitive about the age of the accommodations.

Damai Lagoon Resort is nestled between the Mountain Santubong and the South China Sea. The resort environment is serene tugged in a tropical rainforest setting. The area provides a tranquil retreat with dense jungles and sandy beaches. The Sarawak Cultural Village is located just a stone’s throw away. It is within 10 minutes walking distance. We were given all sea-fronting views with one corner rooms on the 3rd floor. We could listen to the waves crashing on the beach during high tide. The spacious space coupled with modern shower amenities and comfortable bedding made our stay an enjoyable experience and we had a relaxing time there. The buffet breakfast served was sumptuous with wide spread of local cuisines. We enjoyed swimming in the clean infinity pool in a sunset backdrop. There are many indoor games provided for the children. Thus, you will not get bored staying in this resort. The resort entrance is grand and the guest lounge is huge and beautiful overlooking the sea. The resort staff members are very helpful and friendly. The resort is highly recommended if you want to have a relaxing holiday outside Kuching city. Thank you.

Overall it was okay, convenient location, laksa at breakfast place was good, there’s a nearby 24 hour supermarket, a lot of shops are in walkable distance

Not aware that pullman was having some renovation and we need to take staircase to level 2 and get the lift to our room. Also next day after cleaner done the room service noticed she pressed the toilet bowl flush button too hard and never bounced back caused water kept flushing nonstop. Lucky I have returned to hotel room as, forgot to take something and tried to pull that flush button up. I I felt still have room for improvement for quality or cleaner. Overall the counter staffs and others are very friendly and helpful too. Good location of this hotel and look forward again to stay hopefully the renovation done.

The hotel offers shuttle services to both the airport and the park. These were open-sided, safari-style trucks, which made for a unique experience. The shuttles circulated constantly between all points, so we never had to wait long. The hotel rooms are all designed like stilt houses, preventing any dampness from the ground. There were occasional power outages, but the hotel was always well-prepared; the restaurant staff would promptly convert to a candlelight dinner setting.

Nice view and very close to the beach, which made the stay even more enjoyable. The room was clean and comfortable, and the staff were very friendly and welcoming. Overall, it was a pleasant and relaxing stay. Will repeat again staying there..

Best decision ever..the accommodation is one of the best in kuching i guess The host prepares almost everything for a guest travelling with kids/families. The unit is new and very coz.y. Easy check in and out. No deposits and the host is very attentive.