Hotels With Spa in Sabah, Malaysia

The hotel is very comfortable and new, with a bathtub, and the service is excellent. Its central location makes it convenient to go anywhere. The breakfast is especially rich and healthy. The chef's service was very welcoming, and we were very satisfied with the facilities, equipment, and food. The hotel's pool offers stunning sunset views. The only minor drawback is the new hotel's renovation smell. Those sensitive to odors should consider this carefully.

Aside from the nice views, everything else was pretty mediocre. We stayed in room 7418, which was quite spacious and kid-friendly. It had both a bathtub and a shower. The TV had static, and the breakfast was the same every single day – at least for the 6 nights we stayed, it was the same few options. Surprisingly, there were no noodles at the club lounge restaurant. For any egg dishes, you had to specifically ask a waiter for the menu, otherwise, you wouldn't know they even had them. For 6 nights at the executive lounge, the alcohol wasn't self-serve; they only gave you a tiny bit each time. The service, from check-in to check-out, was pretty much non-existent. Housekeeping seemed to depend on the staff's mood; the first night the room was cleaned exceptionally well – I almost regretted not filming a full walkthrough. But the following days, the cleaning was very superficial.

This is more then a five stars hotel service in Sabah every staff here is very very nice and welcoming guests i really want to thanks the front desk lady Grace and the other guy they are very very helpful to give me a very good hospitality I feel here is just like my second home and definitely come back with family and friend to enjoy the time here and I blessings all teams will have a good future! Love them all many thanks and my love from Hong Kong will miss this place , also the coconut here is very very good u must try

Cons: The room was small, and the facilities were old and dated. The duvet and pillowcases were yellowish. Pros: It's very convenient for going out and dining, and there's a laundromat not far away. The front desk can also store luggage.

I booked through Trip.com and already paid the 10 MYR tourism tax, but the hotel still asked me to pay it again. They only dropped it after I showed them my booking confirmation. Everyone, please be careful not to get scammed! I've stayed in Kuala Lumpur, Penang, and Kota Kinabalu for two days each, and this was the first time I was asked to pay a tourism tax. The beds are a bit small at one meter, so it was a tight squeeze for a family of four. However, the hotel's location is convenient, and it shares a pool with The Magellan, which is only a ten-minute walk away. That's a great perk, considering The Magellan's rooms are about 300 MYR more expensive. The hotel's own beach and pool are pretty good and kept the kids entertained.

Very much satisfied with almost everything, especially the size of the room and proce. It's hard to get rooms this big with this rate nowadays. Comfortable. Good service. I do agree with other guests mentioning about water stains on the bathroom glass wall but it doesn't bother me that much. the hotel is a bit old I guess. the corner of the room has chipped wood. there's no tissue provided in the room, there's only rolled tissue in the bathroom. but overall im satisfied.

Before coming, I saw a lot of negative reviews, but after actually staying, it met my expectations for a Shangri-La. The online complaints mainly focused on two points: first, it's old, and second, there were renovations. I've stayed at the Shangri-La in Penang before, and the rooms in Kota Kinabalu and Penang are quite similar – a bit dated but within an acceptable range. The beachfront environment is lovely, and the breakfast offers a wide variety of delicious options, also comparable to the Penang Shangri-La. The renovations mentioned in the negative reviews are in the Tanjong Wing lobby area. The noise wasn't really an issue; you only hear it when passing by. Currently, all check-ins are handled at the Kinabalu Wing lobby, and the service is excellent, with luggage being delivered directly to your room. Also, my Trip.com booking didn't require a deposit. I booked a ground floor room with a terrace in the Kinabalu Wing. The terrace offers a partial sea view, not as direct as some of the central rooms in the Tanjong Wing, but still nice. Plus, there's a sofa bed, so it could actually accommodate three people. My only minor regrets are that the toilet was dripping slightly, and I couldn't find a hairdryer in any of the cupboards or shelves, which I assume housekeeping forgot to put back.

The rooms, renovated in '25, were a great experience. The bathroom facilities were comfortable to use. The hotel grounds are huge, with lots of sports facilities. I stayed at the hotel for two days and didn't even need to leave to have fun. I enjoyed the sea breeze by the ocean, saw all sorts of animals in the park, and played some tennis. My only regret is that I couldn't book a golf lesson this time, but I'll definitely come back for it!

The room is quite huge, comfy and clean. The plug point near to the beds is only one, so need to have a extension but there is plug point opposite of the bed. The toilet is okay, clean. Provided with the toiletries and slippers. There is also massage parlour downstairs, can make payment by cards

“Had a wonderful stay! The location was perfect for sightseeing, and the hotel staff made us feel at home. Rooms were clean, spacious, and had all the amenities we needed. I highly recommend it!”