Romantic Hotels in Niigata Prefecture, Japan

"This is a hotel I'd definitely stay at again. It's super close to Yuzawa Station, just a 3-minute walk away. All the good restaurants in town are basically right around here. The room was really comfortable, and they even provided freshly ground coffee and a great selection of tea sets so you could brew your own. The hot spring was fantastic; the public bath was already so relaxing, and the private baths were even better – free and no reservation needed! Breakfast was also delicious, though the portions were a bit small. And there's free late-night ramen available, which tasted amazing."

"Our family of four's main purpose for this trip was skiing. The hotel conveniently offers direct ski equipment rental right at the entrance, and they even provide a shuttle service to the ski resort. The hotel's location is about a 7-minute walk from Tsukigata Onsen Station, which is very convenient. After exiting the station, turn right and walk straight. When you reach the 'Yukiguni Gyunabe' (Snow Country Beef Pot) restaurant, turn left up the slope, and you'll arrive at the hotel. Renting ski equipment at the hotel was much cheaper than other places, and they also provided free lockers for us to store our gear."

"The hotel's location is excellent. You can see the Yuzawa Grand Hotel nestled on the mountainside right from the west exit of Echigo-Yuzawa Station. It's about a 5-minute walk, though the large, steep slope at the hotel entrance requires careful walking, especially after a snowfall in Echigo-Yuzawa and when pushing luggage, to avoid slipping. We booked a Japanese/Western-style room, and the hotel gave us a room on the 7th floor of the South Wing, directly facing the station. The views were absolutely superb, especially the distant mountains after a snowfall – truly the 'Snow Country' I'd imagined. The room had two beds, and a futon was set up in the Japanese-style area, making it perfect for families with two children on a ski trip. There are two onsen (hot springs) on the hotel's first floor, and the open-air bath is particularly memorable, especially when you catch a heavy snow while soaking outdoors. An unforgettable experience! The hotel exudes the charm of an established onsen hotel, with attentive and meticulous service. Yukata and towels are changed daily. Although the facilities show their age, they are still perfectly functional, especially the in-room mini-bar/sink area, which was convenient for eating bentos in the room after skiing each day. Oh, we didn't book breakfast or dinner; we got all our meals from the convenience store inside the station and nearby restaurants. The hotel's excellent service was also evident in many small details, such as the free rain boots at the entrance and the weather forecasts for various ski resorts. I particularly recommend the ski rental shop right outside the hotel; they have a great attitude, reasonable prices, and the ski gear and helmets are all very new. In summary, it was a very satisfying stay in every aspect. If I come back to Echigo-Yuzawa during the ski season, I will definitely stay here again!"

"Great location, I stayed at the Arai section, next to the Onsen, convenient. The hotel has a buffet breakfast and 5 restaurants to choose from. If you get the package deal then all of the breakfast and dinners are covered. The mountain is serviced but a single main gondola with quad chairs that take you in different directions. Casts amount of off piste areas but the piste is a little less. Stayed for 4 night, great little starting point before heading over to Myoko."

"This hotel is very popular with families, especially Japanese guests bringing their children to enjoy the snow during winter. There were quite a lot of kids staying at the hotel, so the atmosphere was lively and family-oriented. The property itself is very large. However, in my opinion, the common lounge areas felt a bit limited compared to the overall size of the hotel. The dinner buffet was excellent — almost everything was delicious. There was a wide variety of international dishes, offering something for everyone. If you visit during winter and are assigned a room on the lowest floor, your view may be blocked by a wall of snow, so that’s something to keep in mind. Also, the rooms looked bigger in the photos than they felt in reality. Overall, though, it was still a good stay."

"there was a high-pitched ringing sound on 1 side of the building. it was painful. even after switching to the other side of the building, there's constant noise from the ventilation system. it was too loud on the top floor. the breakfast was really good. fish, eggs, fresh vegetables, fermented vegetables, yogurt, juice, etc. coffee and ice were always available but tea was only available during breakfast and after 15:00."

"NASPA New Otani Perfect family stay with spacious rooms and great snow park for kids! ”We had a wonderful stay at NASPA New Otani. The hotel's location is very convenient, not far from the train station, and the free shuttle bus service is available throughout the day, which made our travels so easy. We stayed in a Japanese Style Room, and it was incredibly spacious at 50 square meters. It was perfect for our family of three (parents and our 3-year-old child). There was plenty of room for our little one to run around and play comfortably without feeling cramped. The private snow park at the hotel is fantastic, especially for young children. Our child had so much fun playing in the snow, and it felt very safe and family-friendly. We are truly impressed with the hospitality and the facilities. We are already planning to come back and stay here again next year! Highly recommended for families.”"

"Booked a room in Building 2 for three nights, and got an upgrade to the club floor. The room wasn't huge, but it had four beds, enough for two adults and two children, and the bathroom had a separate shower and toilet. The cable car is right downstairs, making skiing super convenient. There are tons of restaurants; we tried pizza, BBQ, ramen, and an izakaya, among others. The prices were reasonable, and everything tasted great. We'll definitely be back, highly recommend it!"

"The hotel itself is quite nice, and the service at the reception desk was excellent. The staff in person were polite and genuinely tried to help with anything I needed during my stay. However, I was very disappointed with the phone service. When I called the hotel and spoke in English, the call was hung up on me. I tried several times and the same thing happened. It did not seem like the staff member on the phone was willing to assist or find a solution. This left a very negative impression. As this is an “International Hotel,” I expected at least basic English communication or an attempt to assist rather than disconnecting the call. I already informed the hotel about this issue and I sincerely hope they improve their phone service permanently. Additionally, the hotel is located 10 mins by walk from the city center so you will likely need to take a taxi to travel around. Overall, the in person service was good but the phone communication experience needs serious improvement."

"The Emperor stayed here in 1988 (Showa 63). This is the largest and best hot spring hotel in the Tsukioka Onsen Resort Area, reportedly ranked second among all hot spring hotels in Japan. It was opened by two sisters, with the Izumi-kei branch opening first and the Kafu branch later. The lobby is grand and imposing, with a unique cherry blossom pink carpet exuding Japanese charm. We stayed at the Izumi-kei, in a huge 15-tsubo (approximately 33 square meters) Japanese-style tatami room, a bathroom with a wooden tub, and a view of a garden, village houses, and distant mountains shrouded in snow—a truly picturesque scene. The hotel's kaiseki cuisine featured fresh and delicious ingredients, and the service was first-class. The hotel has two hot spring baths, located on the 1st and 2nd floors. Unlike the traditional golden and silver baths, the hot spring water here is a vibrant green at 43°C, while the indoor water is clear and silvery. The hotel's name, ”Shirogane no Yu” (White Jade Bath), may have originated from this. The hot spring room offers complimentary iced tea and ice cream. F also has massage chairs; it's a low-key yet luxurious hotel 🏨. I'd definitely come back again if I had the chance."