The facility was lackluster at best. It used to be great. Eco friendly was claimed for not doing daily room service. Hypocritical. There were paper plates, plastic serve where, and poorly working HVAC units. The organization was simply looking to cut down on costs. Similarly, I’ve seen better breakfasts at hotels that cost half as much. Vents in the bathrooms were nonfunctional. The window could only be closed from the outside. I look forward to posting this on yelp unless you make amends.
The room was not completely ready. There was no sofa, a large room in the living room was free. There were no towels, toilet paper, or the small products they normally give to the room. I had to ask the whole thing at the reception.
I booked the room and paid the full amount. I don’t know why the lady asked me to pay more than 200 US dollars. I told Ctrip that it was already being processed, and promised that they would refund my money if the hotel didn’t handle it well. Everything else is fine.
The room is spacious and clean, the bed is very comfortable, the breakfast is rich in variety, the male manager at the front desk is enthusiastic and tells you how to get hot water for drinking. Parking is convenient and there is a gas station just outside the door. The only drawback is that there is only a coffee machine in the room, but no kettle. It is recommended to have a kettle.
There is breakfast, enough coffee and hot water in the lobby, free parking, coffee machine and microwave in the room, a hotel I like, chain. I lived in his shop three years ago.
First time visiting... I like the breakfast.
However, you have to ask for cleaning, so just tell me when you need it~
Laundry is also available.
It's convenient.
Very new
big room
breakfast ok
Management is a bit confusing
There are not enough people cleaning the room, you need to keep an eye on it yourself
I was not cleaned after the first night
After that, I went to respond to improve
many parking spaces
There is an outdoor grill
Hygiene: needs improvement
simple people
Me and my wife did an overnight at the Circle Hotel Fairfield while attending a local event.
The service people at the front desk were very nice and helpful, and there was someone staffing it overnight. They were also training new staff while we were there, but there was always someone experienced there to ensure good service.
We had a dual-queen sized room as it was what fit our budget with the Trip.com discounts.
We stayed in building 2 which is a very short walk from the main building.
The room was spacious, basic but nicely enough decorated, and nicely clean-enough, though the toilet seat had been through some things and maintenance should have replaced it, but it wasn't broken. I let the front desk know and they said they'd have it addressed.
The room had basic amenities (2 free bottles of water was nice), coffee maker, Ironing board iiron, soap, shampoo/conditioner/bodywash, tissue box, etc. A closet with a few hangers It could have used more hangers and it would have been nice to have a suitcase stand.
No dresser/drawers, and no phone.
There was a serviceable mini-fridge.
We didn't use the TV so I can't comment on it.
There wasn't a book with local businesses listed or deals for them, etc.
The front desk area has a little shop you can buy overpriced neccesities and drinks.
There's a pool out back that looks nice.
There's also a nice lounge area inside and chairs/tables to relax outside out back.
There was a decent breakfast layout, but it's mostly a variety of bread stuffs/carbs - not diabetic or keto friendly. They did have hard boiled eggs, fruit, and hot cereal packets so there are meager non-carb options. There was also cereals, sugar-sweetend yogurts, and a variety of drinks including coffee and juices. The make-it-yourself waffles were a nice touch. I would have liked bacon or sausage, but overall for the room rate it was a nice breakfast layout.
We'd ordered food at night from Seamless and got a delivery to our room door with no problem. Note: Restaurants close early in the area, but there's a nearby 24hr McDonalds that's drive-through and order-only after 10pm.
There's also a decent diner open right next to the hotel during the day. And shopping center across the road.
If you don't feel like driving, the local main street bus stops right in front of the hotel on either side of the street going in both directions. Great if you're checking out the local brewery, which also has good food and was an A+ experience.
Just make sure you have quarters for the bus. $1.75 per person gives you a 2-hour ”unlimited” pass to use the local busses in either direction.
Overall, we liked our stay and would stay again in the future if the price is right. Compared to our experiences with similar hotels, under $140 was just right for our room as they had minimal business and it was nicely quiet. If they were busier, I'd expect $100 to $120 deal, and very busy, maybe less..
If I can think of anything else I'll update my review. I hope it helps!
Very Good
109 reviews
8.8/10
Price from
€107
per night
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8.1/10
Very Good
GGuest UserA positive surprise: the room had a couch corner, coffee machine and microwave as well as the actual bedroom. This is rare in this price range. Although everything was clean, the hotel also has room for improvement (peeling wallpaper and stained sofa). The reception staff were very quick and friendly!
GGuest UserI didn't realize there was no surface lots and I'd have to pay $25/day for parking. I might have missed that in the description so that's not really an issue. We were given a room on the top floor, in practically the farthest corner away from the elevator which was quiet, but far away from the rest of my daughter's teammates who were staying on lower floors. We dropped our stuff and went right to the pool. There were only 4 chairs and no towels left so we had to go searching for them and most of our stuff got wet sitting on the floor so that was frustrating. The signs on each floor say ”ice and vending” but the floors I checked had ice machines only and I had to resort to paying $4.00 for a can of orange soda at the bar for my daughter. The store in the hotel was closed, though I'm not sure if it would've been cheaper. After swimming and hanging out in the spacious lobby, we returned to our room to realize it wasn't very clean but it was time for my daughter to shower and go to bed since she had a gymnastics meet at 7:45 am. I took pictures of the hair tie in the sink, the bug on the bathroom floor, the hair on the vanity and floor, the stains on the bed skirt, etc. Kind of disappointed bc I usually stay at Marriott hotels for work and never have these issues. The coffee shop in the lobby was quick the next morning though which was good since we had to get up so early.
GGuest UserThis hotel had a big open lobby with a bar and plenty of areas to use laptops or to gather in small groups.
Convenient parking in a garage was located below the hotel. The elevators were extremely efficient. We were on the 8th floor and never waited. The hotel staff is hard to reach by phone but when we arrived they happily let us check into our room a little early. The beds are very comfortable and very high! The tv remote is odd and we had to call to figure out how to use it. Early morning coffee urns were late to arrive. The hotel is very close to I-95 which was helpful.
GGuest UserLocated in the suburbs of Hartford, you can enjoy the American rural scenery along the way. The roadside is full of exquisite residential buildings, and the lawns are neatly trimmed, which is very beautiful. The hotel room is very spacious, the breakfast is also very good, and the service attitude is very friendly and polite. The wooden building structure has a slightly poor sound insulation. The footsteps of the guests on the upper floor can affect the lower floor. Overall, I am very satisfied. Tips, the breakfast is rich, the oatmeal porridge is suitable for the Chinese stomach, and the bagel with butter is very liked.
GGuest UserThe location is a bit remote, but it doesn't make much difference if you're driving. The room is clean and tidy, the facilities are relatively old, and the breakfast is relatively simple. Overall, it's a good experience.
TTanveer Ahmed A RazakStayed just for night but loved it. We stayed in King room and it was big. The indoor pool was great thing too. Free parking outside the hotel and within hotel grounds was excellent. And just a 10-15 min drive to Mystic and Groton. A great stay for the price.
GGuest UserThe price is great! They are fully staffed and courtesy. They have a pool and the lobby is very clean. However, in all honesty, there needs to be a day of DEEP CLEANING. Spiderwebs and dusty walls and stair case. Stained window curtains and bed sheets. Bathroom vents revealed other room arguing very clearly. And the stained towels I really did not like! Luckily I keep face clothes & towels with me. And even pillows and blankets to throw on top of theirs. Oh and I really disliked the “hot” breakfast thru offer. Only thing hot is one waffle maker for entire hotel. No eggs. Only protein was protein peanut butter bars & that’s not good protein and some ppl allergic to nuts. No dairy free options if I recall for the cereal. And only orange juice no other juice alternatives. Just very basic but overall I would give 3 1/2 stars bc it could be worse. I am more concerned more so with the cleanliness of the everywhere outside the lobby, sheets & towels can be replaced.
GGuest UserVisited the area to attend a graduation ceremony at New Haven. This I was told is a brand new hotel so everything was top of the line - both facilities and services… Their breakfast is generous with a reasonable variety of morning meals .. my fav was the waffle and the fresh fruits. The room was very clean spacious and quiet. Staff are friendly and very professional..Because I needed to go to the city center on a daily bases, I was offered free rides via their accommodating clean shuttle van driven by very respectful and highly professional drivers. I stayed 6 nights and very much enjoyed my stay .. Toward the end of my stay I discovered that there are nice venues to explore directly next or near the hotel. i.e. a cinema complex, Olive Garden restaurant, Barnes and Nobles bookstore, Target, Chic Fillet and many more. Will certainly try it again if I ever come back to New Haven. Thanks to all of the Team, I sure did have a great experience!
GGuest UserThe room was clean and comfortable, and check-in was smooth. The staff were friendly and helpful throughout my stay. The location was convenient — close to the university, with easy parking and access to nearby stores and restaurants.The room itself was simple but had everything I needed for a short stay.
Overall, a good value for the price , perfect for a quick trip or business stay in Danbury.
AAnonymous UserFirst checking in, the gentleman was very friendly and kind. After getting settled in the room it was nice. However, you could hear everything going on in the hallway. Upon asking for more towels there were no bath towels left due to being short staffed. Additionally the cleaning staff were exceptionally loud in the morning and had woken me up.
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