Hotels With Pools in National Capital District, Papua New Guinea

The Hotel great service and great staff , the staff and front office to understand and monitor what type of guest either business, pleasure etc...Also priorizing the customers need wants and not to turn away customers whom are there for good cause in helping our country . The hotel clean and nice and needs monitoring of poolside use for the guest in house only and family kids not the public . Staff and supervisor agu in front customers in pool side restaurant it's bad .Solve your problems quietly not for customers to hear or know .

Really great place, great environment. You can cook your own food, the kitchen is fully equipped. The breakfast is just too bad. The gym and swimming pool are quite good, it is the best choice

Very friendly and helpful service. Great location. Could have better signage, but otherwise a very good experience.

The room is really nice and spacious. The breakfast was also really good. The only let down was how narrow the pool was and how other hotels in the capital place more importance on the pool and sun lounge space compared to this hotel.

The pool and access to the mall is the best part. It would be nice to have a place to fill up and get clean water regularly. The breakfast buffet was a little bit of a disappointment. The service was good and the room was clean but the extra locks on our bathroom door and main door were broken off and that was a little concerning.

The staffs are 4/5. The location looks ok. First they make Me wait a long long time in lobby. Second they gave me room that was not cleaned but again i have to bring bag from That dirty room from Previous guest to lobby. Finally after long hours they gave me room. The good Thing is breakfast is good. Also they have free drop To airport . Overall its 3.5/5 In my personal experience. Hotel Is good but need more staffs or more training to staffs..

Good but experience started ti deteriorate over time. Not really sure why but I felt they lacked proper training in customer service and professionalism. ( seems to be a bit unorganized at times.) Mostly pleasant though but something I can’t put my finger on why exactly. Outside area many people hanging around who I am not sure if they are guests or visitors. Takes a while to go down every-time to smoke and a very public type of establishment. (Lounge open to general public)…good for meetings and to work from. Breakfast was a highlight especially when bacon is on (every other day). Probably would not stay again. Only at suites possibly.

The hotel is mainly cleaners who are too lazy. At the beginning, they cleaned up the room and did not give better bath towels. Later, it was impossible to clean the house for two or three days. On several occasions, the two bottles of free water prepared in the room were not given. In short, the service is not good. If the hotel is a Samsung hotel or below, it is still OK. If it is a four-star hotel, it is not a good hotel. In the photo below, there is a towel for two bath towels and a towel when you first check in. Isn't it two towels? In addition, the hotel's meals are expensive, and there are not many styles

A short walk down a slope to the Ela beachfront and a good restaurant and bakery. The hotel is ok, but furniture, sheets, and mattresses are old and 'tired'. Staff is really friendly. Pool area nice. Check-in a bit frustrating as they couldn't find our reservation - eventually sorted out.

Very nice staff, friendly and supportive. The room is big and clean, AC is working well. Strongly recommend.