Posted on Mar 10, 2025
Kittzen
My overall experience was very good. I booked ROK due to my family staying there, and I wanted to be with them. We travelled to Jamaica for family bereavement, so we wanted as little hassle as possible. Staff at reception were approachable, friendly, welcoming, and professional. The general look was aesthetically pleasing; I loved the decor throughout. Entry was spacious and clean. I stayed on the 7th floor, which was clean, and has a communal ice machine. The room was a bit smaller than I would have liked, but fully functional, there is a fridge and coffee machine; I would have liked a kettle due to preferring to hear my water boil! We slept well for the most part. My only issue was noise in the morning, I could hear the housekeeping staff chit chatting amongst themselves as they carried out their duties. Doors banging, etc. Due to time differences, I woke up at 4 am. I guess this made me sensitive to the surroundings. The bar is excellent, located outside by the pool, and a breath of fresh air. We spent most evenings by the bar enjoying a cocktail or 2, plenty seating, and staff are accommodating. I must commend the toilets in the communal areas... fresh fresh fresh, they use a beautiful smelling air freshener; I was impressed by how well maintained the were. I didn't have breakfast because I generally eat later in the day. However, my family thought choices were repetitive after a few days. Bar food was fresh and delightful. There are a couple of places to eat outside the hotel. However, I would not recommend them due to extensively delayed waiting times. Just eat at the hotel or find elsewhere. Overall, I would recommend the ROK, and I would definitely stay again.
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Price per night from:AU$272
Posted on Nov 28, 2023
sybil callender
The accommodation was not as depicted.
First there is no couch in the room and we did not get a room with a balcony as requested.
I went there a day before we checked in and spoke with a lady at the front desk on Thursday the 23rd, since the rest of my family was coming in on the 24th.
She assured me that we will be on the same floor, the rooms we requested was available.
On check in, none of this occurred and she never relayed our request.
The room was barebone, the receptionist told us the photos shown on the websites needs to be taken down.
Towels were skimpy, one has to beg for extra towels for a party of four.
Fridge was unplugged and empty !
Initially on arrival, I small bottle of water given to each person on arrival and that was it !
For the stay ! One has to beg to get water.
We ended up buying at the supermarket.
The security was good.
Exterior gardens need to be maintained.
The linens have seen better days.
The tiled floor was dirty in the room.
We carried bedroom booties and they were so dirty from the floor that we had to discarded them before we left.
Some cafeteria employees are nice, others are grumpy and slow.
This would be nice place, if only they could upgrade the furniture and maintained the exterior.
It takes for ever for the hot water to appear !
Location is the best-selling point for this small hotel.
Security is 👍 great.
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Price per night from:AU$161
Posted on Mar 31, 2024
Guest User
Customer service was friendly and professional and very helpful. The room was comfortable and relatively clean but the floor and carpet was not swept or vacuumed, sheets and blankets smelled like crap but looked cleaned. Restaurant was great for breakfast which was a mixed of Jamaican and American style breakfast. I did not take advantage of the pool or the gym so I can’t give a rating but overall it was a pleasure hotel. I would book this hotel again.
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Price per night from:AU$211
Posted on Nov 18, 2024
Guest User
The hospitality is great from the reception to the bellman. The evening bellman Craig is very helpful and super pleasant with a wonderful smile. The rooms are nice but could do some updating. They have everything you need and if it doesn’t ask for it. The breakfast was continental and a mix of Jamaican. The service in the breakfast dining area needs some improvement. Very lack luster they could improve on that. Nobody was really attentive it’s just sit down figure it out. The attendants are more concerned with older dinosaur men or persons in business attire who they probably think will tip them. Everyone deserves good service regardless. Some improvement should go in that area. The food overall is good. I enjoyed my stay overall and they made me feel special as a guest.
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Price per night from:AU$225
Posted on Jun 6, 2022
Nadine Rajkumar
Spanish Court Hotel perfectly matched expectations. Breakfast was great- both continental options and local fare. The staff generally could not be more helpful providing advice, assisting with our car rental and generally being pleasant and welcoming. Thank you for wonderful stay!
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Price per night from:AU$301
Posted on Jul 18, 2025
Anonymous User
The hotel is very comfortable and comfortable, and it is very comfortable and comfortable.
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Price per night from:AU$86
Posted on Dec 13, 2018
ZHAOHUAIt’s good. I didn’t eat breakfast this year. Last year it was not bad. The price is cheap, content with Changle. The owner is Japanese and has an open-air swimming pool. You can take a bath. The surrounding traffic is convenient.
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Price per night from:AU$28
Posted on Apr 30, 2019
张Also, all aspects are good, cost-effective, especially in a city like Kingston, it is very good in the first hundred. I went to the front desk and said that the room was full. Ctrip confirmed the room and praised Ctrip.
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Price per night from:AU$231
Posted on Jun 1, 2025
Ruisenyueyealice
The hotel is not a big building, the room is a standard apartment-style room, the room decoration is similar to the domestic business chain hotel, simple and clean. But the staff is very enthusiastic, and they will talk about a day to help. I chose a big bed room with a small kitchen. For me who travels often, it is more suitable, because there is a washing machine and dryer, that is, the smell of the washing machine is a bit heavy, you have to clean it first. The hotel is in a good location, not far from the airport. You can reach the Fang Mansion after two streets to see the former residence of Jamaica's first black millionaire. You can taste the famous Jamaican ice cream and Western food opened by Italians. There are also Jamaican special roast chickens. If you need to add something, there is also a big supermarket on the two streets, about 12 minutes walk.
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Price per night from:AU$272
Posted on Feb 21, 2022
Guest UserThe walls are super thin as such our sleeps were always interrupted. The property is clean and modern but I would not visit again
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Price per night from:AU$504