Hotels With Pools in North Yorkshire, United Kingdom

"We booked two lovely ”King” rooms - very clean and comfortable, in superb settings. The hotel is very conveniently located to allow a short walk into the town. We stayed for two nights, and there were busy weddings on both days - but there was minimal noise, and the wedding guests added to the lovely atmosphere. The hotel appeared to be almost fully booked for both days, so finding that only ONE lift was working was less than helpful (we were told that the other lift had been out of action ”for some time”, due to the hotel ”awaiting spare parts”?) Annoyingly, the one working lift only went up to the 4th floor, so to reach our room on the 5th floor we had to hump our suitcases up the stairs - minor inconvenience, but unexpected from such a prestigious hotel. Our biggest gripe was (a.) the lack of available parking spaces (one car park had a huge marquee erected on it for a function) and (b.) being told when checking in that there was a parking charge of £18 per night - even though there was no mention on the website or on the booking details. It felt rather ”cheap and petty” for a hotel to have to stoop to fleecing their guests for parking fees to park at their hotel! We estimated that there were around 150 cars - so guests with cars are subsiding the hotel by over £2500 per night. All-in-all, a thoroughly enjoyable stay in a lovely hotel set in lovely surroundings - we would definitely stay there again."

"My main concern about this hotel stay was the towels in the room; almost every single one had hair and dirty marks. The faucet had to be turned on manually because the pull rod directly opposite it was completely unusable. Slippers and toothbrushes can be requested from the front desk. It would have been perfect if the cleaning staff had cleared the cobwebs near the window and ensured the towels were clean. Also, the room was on the 5th floor, requiring an elevator ride to the third floor and then climbing two more flights of stairs. The front desk staff were quite patient, though."

"Yes the room was dated, and yes the room was hot. However the room was clean, comfortable and a fan was provided to help circulate the warm air. The windows have restricted openings most likely due to H&S but with the fan it was enough to move the warm air out and allow cooler air in. Check up was chaotic but the lady apologized and explained they had a member of the staff off sick. She worked her way through everyone as quickly as she could giving everyone the same warm welcome. Breakfast was enjoyable and the spa area was a delight offering everything you need. After checking out I realized I left my sunglasses in the room. The cleaning team were so helpful allowing me access to retrieve them and to double check I had everything"

"Stayed here as a Base for Horseracing Big Hotel,plenty of Parking.Spa/Pool is off site. Our Room was quite small,and we did have issues with the heating not working too well. Room was clean,Bathroom good with all amenities. TV was big,but had intermittent glitches with the picture,but nothing too bad. Breakfast was good,buffet style,so no problems there. The Spa/Pool/Gym is off site up at the top of the Car Park,which can be a chilly walk. All in all,good Hotel with decent Rooms,Breakfast,and Pool."

"We liked the welcome by the concierge. Building is incredible. The first check-in was nice. The second check-in we were ignored walked past and Not greeted nicely when we got to our room. I wasn’t very happy with it a lot smaller more than I imagined from the pictures. Big beds though and firm. We had the executive twin. The carpets were fraid the units all worn and broken only two tinny water bottles. There was a fridge in the room but very noisy had to turn that off. wasn’t very clean in the shower. It had a connecting door in the room which I don’t like personally, I did ask the Hotel if there was another room available or if we could be upgraded, This took nearly an hour with long phone breaks to be shown to another room that was dated and had a really bad smell like mold.  I have stayed at other five star hotels and when you’re not happy they go above and beyond and didn’t feel like this Hotel did everything at all, it was overpriced. More like a 4 star in the rooms. It costs you £30 to go into the spa every time and we have to book this wasn’t keen on that either. The Service in the restaurant was great the food was loving the Ride restaurant and the Service in the spa was great with two members of staff. One looked me up and down and a bit off but There was a friendly man offering drinks and was really friendly and helpful. There were nice parts of the stay but felt the effort to change our room was poor. Won’t stay again because room was basic damaged, with the cost of the room, spa should be less."

"Everything about the whole experience was amazing from start to finish. Nothing was too much trouble at all. The staff were all very friendly and could not have obliged any better that. We went out on the Saturday evening into York and the hotel booked us a taxi. Upon return we had a night cap to finish off a beautiful day. The General Manager was interested to hear how the day and evening had been and stayed with us for about 15 minutes. The dinner we had on the Friday night and the breakfast on the Saturday and Sunday were lovely. We will definitely return at a later date.."

"First of all, the environment is beautiful. While the rooftop spa can't compare to those in China, it's still quite comprehensive and excellent, featuring a sauna, sunbathing area, itchy tub, foot massage pool, and natural outdoor soaking pool. Most importantly, the service is impeccable, with exceptionally good attitudes. Although my English is limited, the front desk staff patiently explained everything, providing consistently pleasant and friendly service with smiles."

"Stayed one night because of the marathon the next day. The staffs were friendly and procedures like Checkin are convenient. Great location, close to the station and hotel. However, the inability of the air conditioner to heat up made the room less comfortable. But I stillI had a good rest here and set a PB in the race the next day, so it was a good stay overall."

"The room facilities are very good and the front desk clerk is very polite. The furnishings in the room are very British and warm. Breakfast is delicious and delicious. There is also a Michelin two-star restaurant (that is, the restaurant for breakfast) in the hotel. The hotel is halfway up the mountain, and it takes about 5 to 10 minutes to get to the beach. Since the hotel is halfway up the mountain, the air is particularly good, and it is suitable for guests who pay attention to privacy."