Hotels With Pools in Canary Islands, Spain

"Santa Catalina Hotel is undeniably a historic architectural landmark, but as a hotel experience it fell well below expectations. On arrival, the service felt cold and somewhat pretentious rather than welcoming, with concierge staff coming across as detached and pompous rather than genuinely hospitable. A key reason for choosing the hotel was the prominently advertised rooftop pool and views, only to discover after check-in that access is restricted to suite guests. The spa is similarly limited unless you pay €15 per person for 90 minutes, which feels disproportionate given the modest facilities. These restrictions are not clearly communicated at booking and leave a sense of being misled. Several of the lounge and communal areas were also frequently reserved for corporate events and seminars, which further diminished the sense of a relaxed hotel environment. As a guest, it often felt as though you were secondary to business groups and functions moving through the space, even in more personal hotel moments such as walking through common areas in a robe. In-room entertainment is very dated, with a non–smart TV offering only basic local and satellite channels. Room service carries a €5 delivery surcharge, while on-site dining is largely limited to high-end fine dining with little casual alternative. It is also worth noting that Las Palmas sits under a noticeably less favourable microclimate than the south and west of Gran Canaria. During our stay, conditions were consistently cloudy, windy, and cool, which further limited the enjoyment of the hotel’s already restricted amenities. For those seeking reliable sun and beach weather, the southern or western parts of the island are a better choice. Overall, despite its striking heritage setting, the combination of underwhelming service, restricted access to advertised facilities, dated in-room amenities, corporate use of guest spaces, and disappointing weather made for a stay that did not feel justified by the price and is not somewhere we would return to. The atmosphere and clientele also skew noticeably toward an older demographic."

"Hôtel super bien situé et bien desservi en bus , à. 5 min à pied. Bel accueil. Hôtel Majesteux et super beau. Avec Le Royal Level accès à un coin proche de la mer donc même avec vu partielle on voit très bien. Le SPA ? Magnifique. Pour 20 euros l’entrée rien à dire et un parcours thalasso bien expliqué. Les repas sont divins , j’ai très bien mangé pour 4 jours 3 nuits en tout cas , tout est frais et savoureux."

"The room is clean, large in size, well-equipped and comfortable! The hotel has a swimming pool and the surrounding scenery is beautiful and pleasant! The flowers are bright, the trees and flowers are unique, the hotel dining is particularly rich, and you can order two meals a day! Good service attitude! Luggage storage service at the front desk! There is a parking lot in the hotel! There is a shuttle bus to the beach, very convenient! The price is high, it is recommended to stay here! Will be very satisfied!"

"Overall exceeding expectations"

"Las estaciones espectaculares pero papá lo es este alojamiento algunos productos de los que se sirven en el no están a la altura .a lo de la comida y la organización por parte del personal espero que puedan cambiarlo"

"Hotel is beautiful. Location is perfect for beach lovers. Very good breakfast. Lovely swimming pools. Life music in evenings. All reception staff helpful and kind. Specially Noelia. She is real diamond."

"Good hotel to spend a couple of days. Swimming pool and other facilities to enjoy sunny days. Also close to Puerto de la Cruz and with plenty of trails nearby to go for a walk."

"A lovely hotel for a few relaxing days. Very friendly staff, spacious room and nice pools. Upgraded to Preferred last 2 days, highly recommended. Use of Lounge, Spa and Infinity Pool of course. More than worth money! Food is diverse, plenty of entertainment and great location. A visit to Rubicon is recommended, use of Link step is also highly recommended. If you go to the Aeroporto by public transport, get on at the harbor (Muelle de Playa Blanca) and not at the Estacion. Hotel is definitely recommended!"

"The location is very good Paying for the indoor pool....very expensive Overbearing attitude from spa staff. No cell phones allowed in the spa I didn't like the open bathroom in the room. The shower is too narrow and the shower palm too small. "