Hotels With Pools in San Jose, Costa Rica

"We were given a room on the first floor, which felt like the catacombs. It smelled very moldy. When we let Reception know that we could not accept that, they showed us two other rooms, which were similar (on the same floor). Then we were shown a room on the second floor. It was better. If you turned on the aircon, there was also a moldy smell in that room. Everything else was okay. Food great. People helpful. Just need to make sure you get on one of the higher floors"

"El hotel era tal y como aparecía en la web. Ninguna sorpresa. Tanto la ubicación como los servicios fueron perfectos."

"The hotel is a lot smaller than the pictures. The room is also small but has great shower and comfortable beds. There is no free parking, the reception will provide a voucher and you need to pay $7 to park next door. The hotel location is awesome, you can walk to most of the attractions. Breakfast buffet is great."

"It's a decent hotel with a lot of details that aren't quite right. The rooms are comfortable and the beds are excellent. The maid didn't empty the trash cans during our two-night stay, nor was the shampoo ever refilled in the dispenser in the shower. There are no carpets or rugs in the room so you're constantly walking on luxury vinyl plank flooring with wet feet. After you get out of the shower. There are no Kleenex boxes or dispensers in the room, and the TV programming was difficult to decipher, especially the secondary audio program in order to listen to the TV in English rather than Spanish. Also, the closed captioning never worked on the TV"

"Thanks to Trip.com staff for coordinating the check-in time and adjusting the quiet room in time. The front desk staff of the hotel has a young lady's professionalism and is better to find the staff to connect to Wi-Fi in time."

"The waiters were very nice and enthusiastic, the room was clean and sanitary, the breakfast was rich and varied, the scenery outside was also very beautiful, the only drawback was that the room was a bit dark."

"Undiscovered gem of a hotel near San Pedro. Pros: We were looking for a place on the lower end of the price spectrum that was a one night romantic getaway for two, that I could also use my free trip coins at toward the cost of the room. Preferably including breakfast and a swimming pool with jacuzzi 😉 Not much to ask! We booked one of the cheaper rooms on the ground floor. Before check in we took an Uber to San Pedro mall to do some essential shopping and see a movie. Then we checked in and I relaxed in the jacuzzi under the San José night sky while my husband enjoyed a full workout in the gym/weights room. TV with cable was great for my husband who enjoyed the football while I enjoyed the hot shower and relaxed in the bed afterwards. We had an amazingly comfortable sleep and a delicious breakfast in the morning of gallo pinto, fresh tropical fruits, freshly squeezed watermelon juice and hot coffee. A generous check out time of 12pm meant we had more than enough time to get our things together and leave when it suited. Cons: Not many cons at this price point and value. The guy at the desk was a bit weird when we asked him for a second glass for water as there was only one in the room but not a big deal. We also had to ask him for the TV remote. The towels were a bit small like a mini dress on me after my shower. But good quality (with a third extra towel for the jacuzzi) and high quality bed linen. It also is in a slightly rough looking neighborhood but this is not a problem if you travel to and from the hotel by Uber or use a hire car (which you can park privately inside the property). Overall impression: The other photos on trip.com and similar booking sites do not do this hotel justice - it looks far better in person. It has real character since it is a restored historic hotel from an era bygone, but that is why everything is such high quality from the bed linen to the floor tiles. Everything is also in good shape and freshly painted. There a little hidden nooks around the hotel that make it very charming. The breakfast area is lovely and the jacuzzi, pool and water slide were a real highlight. We WILL be back."

"We were informed after the cancellation deadline that they would not be providing shuttle service. We had to take a taxi for 35,000 CRC and they refused to refund us. The buffet was just average; we expected better given our previous experiences with the chain. The sheets were stained, and we had neither washcloths nor hand towels. For one night, it's acceptable."

"The breakfast was very good and the hotel view was awesome!"

"Breakfast is OK, you can choose local food / American or fruit breakfast; the bath facilities in the room are not good, the bath pool is slow; the service is not enough, the bottled water that is welcome to stay is also not available, it needs to be charged, each bottle 3.5 US dollars seems."