Reception Staff: Excellent, speak great English and very helpful.
Entrance Staff: So helpful and kind. When checking-in and out, staff assist with your luggage.
Room: Spacious, exceptionally clean, great view.
Location: Excellent, calmer as not in Georgetown.
If I return to Penang, I will definitely be staying here again.
First off, the breakfast offered a great variety and tasted good, definitely worth ordering. The location is super convenient, especially with so many restaurants right downstairs, and transportation is a breeze. The hotel facilities are comprehensive; I particularly appreciated the body lotion provided in the room. It's a lifesaver when the weather is hot but the room is cold, so kudos to the hotel for such a thoughtful touch! On a different note, after swimming, when I went to shower and wash my hair in the communal bathroom, I found the hair conditioner was completely out and hadn't been refilled promptly, which was a bit inconvenient. Overall, I would still choose to stay at this hotel again.
Okay, it's cheap, but the location is actually quite far from Kampung Agong, even though it says it's only 11km on the booking. It took us 1 hour 40 minutes, almost 2 hours!
Our stay at Citadines Connect was fabulous. It was really quiet yet the location was nice and central (near lots of sights and great food places). We were lucky enough to be in block B which faces another building so there was literally no traffic noise and we barely noticed other travellers because of the insulation between rooms. The bathroom was very clean and serviced daily beautifully. The staff helped us a lot when trying to book our next steps of our journey to Ipoh. Finally, the infinity pool was a dream, particularly because we had it all to ourselves! Nothing quite like listening to the call to prayer while floating in a crystalline pool 4 floors you. This hotel was the best - highly recommended.
Very new, clean and comfortable hotel. Location is not bad although not as near to the cluster of popular cafes/museums/eateries except the lebuh market which is nice to visit as it feels more like where the locals will go to! Grab is affordable which makes the hotel accessible and convenient. Amenities are good. Water dispenser along the hallway. Rare Malaysia hotel that provides hair conditioner. The shampoo, conditioner and body soap were of good quality and nice fragrance. Hotel staff were helpful - provided free coffee and doorman to help open doors. Only downside was that our hotel card kept having issues and we had to reset it every single day.
This loft in the city center is relatively decent. It's perfectly located for all the attractions. The airport bus stop is just a 10-minute walk from the hotel. There are two large shopping malls nearby. A big thank you to the staff for letting us check in early. The bed linen was soft and the air conditioning worked perfectly. Shampoo and shower gel were provided for free. There's a water cooler (hot/cold) on the floor. The fridge worked great, and there was also a kettle and toaster in the room.
As for the downsides: The cleanliness of the room was so-so – dusty, with a somewhat worn-out renovation, and some noticeable dirt stains in places. The shower only had lukewarm water. There were no face towels. One of the bath towels had a stain. There were ants running around near the fridge, seemingly knowing where the food was, so make sure to put all your food straight into the fridge. I left a biscuit on the table and ants swarmed it. There are no double-glazed windows, and since our room faced the street, we could hear passing cars perfectly. It's tolerable for a night or two, but not for any longer.
honestly happy with the room studio king room. include the kitchen, living and a bedroom with door. the best part is the bed and pillow. super comfortable n the feel of rest and calm is just meet wife n mine needs. the shower gel the smell was soo gooddd.. the pool very kids friendly.. 2 ft height is just nice for my twins boys at 3 years old..
This hotel is perfectly situated between the city and the famous beach. Plenty of food options and shopping malls are right around the corner. Downstairs and in the immediate vicinity, there's a fantastic food court, numerous malls, cafes, and restaurants, offering a huge variety of choices. The food court even features vendors selling authentic local delicacies. I highly recommend this hotel, the scenery is beautiful. Enjoy the sunrise with a cup of coffee and savor life.
It rained heavily last night, so we didn't get to see the iron flower performance. However, we stayed in a really beautiful and comfortable hotel and had a super pleasant afternoon nap, which made me very happy (even though it was completely dark when I woke up, haha 🐶). The hotel clearly put a lot of effort into its design; it was very clean and tidy. While not luxurious, the decor was very cozy. There was also a drying area behind the kitchen, and a small courtyard relaxation area, with small gardens both upstairs and downstairs. We stayed in a first-floor room, and I was completely surprised that the door was so close behind a brick screen! When I opened the door, I was stunned by a wall full of books 😂. For a moment, I thought they had accidentally led us into a study! It turned out to be the Harry Potter themed room we booked, hahaha, what a pleasant surprise! 🌹🌹🌹
Check-in convenience: OK
Safety: OK
Facilities: OK
Cleanliness: OK
Environment: OK
Service: OK
It's OK, cost-effective, and a good place to stay. It's very nice. The owner is good, not bad, and suitable for a budget-friendly trip!
Very Good
25 reviews
8.3/10
Price from
KRW 31,760
per night
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8,1/10
Very Good
GGuest UserFound this gem of a place by accident. With many hotels increasing rates during the festive season I managed to book a room here for a price I thought was way below the average for a 3 room unit.
Of course my expectations were not much BUT when I arrived I was pleasantly surprised - what I say a “bang for your buck” - it was near one of the busiest shopping complexes and close to highways which was a breeze until u hit town (obviously). My room even had a sea view.
It’s tucked away outside the busy streets and to me it gave me the extra quietness and calm I needed after a long drive. I hit the pool and tried the gym - not a big gym but “it’s all there”.
This is what I noticed : bus station and airport was in my opinion nearby (no more than a 20min grab ride)
In short you can’t fault this property for the price you’re paying. I will be back! Tq for making the stay memorable.
IIrina BondarevaThis loft in the city center is relatively decent. It's perfectly located for all the attractions. The airport bus stop is just a 10-minute walk from the hotel. There are two large shopping malls nearby. A big thank you to the staff for letting us check in early. The bed linen was soft and the air conditioning worked perfectly. Shampoo and shower gel were provided for free. There's a water cooler (hot/cold) on the floor. The fridge worked great, and there was also a kettle and toaster in the room.
As for the downsides: The cleanliness of the room was so-so – dusty, with a somewhat worn-out renovation, and some noticeable dirt stains in places. The shower only had lukewarm water. There were no face towels. One of the bath towels had a stain. There were ants running around near the fridge, seemingly knowing where the food was, so make sure to put all your food straight into the fridge. I left a biscuit on the table and ants swarmed it. There are no double-glazed windows, and since our room faced the street, we could hear passing cars perfectly. It's tolerable for a night or two, but not for any longer.
MMaeChanIt rained heavily last night, so we didn't get to see the iron flower performance. However, we stayed in a really beautiful and comfortable hotel and had a super pleasant afternoon nap, which made me very happy (even though it was completely dark when I woke up, haha 🐶). The hotel clearly put a lot of effort into its design; it was very clean and tidy. While not luxurious, the decor was very cozy. There was also a drying area behind the kitchen, and a small courtyard relaxation area, with small gardens both upstairs and downstairs. We stayed in a first-floor room, and I was completely surprised that the door was so close behind a brick screen! When I opened the door, I was stunned by a wall full of books 😂. For a moment, I thought they had accidentally led us into a study! It turned out to be the Harry Potter themed room we booked, hahaha, what a pleasant surprise! 🌹🌹🌹
KKamonmatguftI had a fantastic stay at this place. The room was spacious and clean and owner place is kind . The room was very comfortable with a great view from the window. It was cleaned daily and had all the amenities we needed. The location was perfect, close to all the major attractions.I would highly recommend this place to anyone visiting the city. 5 out of 5 stars.
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