The rooms are very compact, and have everything you need apart from a cooking area. There is a fridge though. There is storage under the bed and good air conditioning. You can also have access to a laundry room and parking around the corner for an extra charge. With a bar and restaurant downstairs and it's central location it's perfect for exploring the city. The staff are very friendly and supportive too.
This is a must-stay hotel when you visit Christchurch! The environment is lovely, and the food at the restaurant is absolutely delicious. The service is very attentive. I've stayed here many times already, and the cleanliness is always top-notch. Plus, it's really close to several attractions.
We had a wonderful stay at Novotel Christchurch Airport.
The location is unbeatable — literally just a short walk from the airport terminal, making it incredibly convenient, especially for travellers with young children. We stayed for one night with our toddler as we had an early morning flight the next day, and it was the perfect choice. Being able to rest properly without worrying about airport transfers made our journey so much smoother.
The room was spacious, comfortable, and well-equipped for our family. Everything was clean and thoughtfully laid out, giving us a relaxing stay before our flight.
The staff were warm, friendly, and welcoming throughout our stay. A special mention to the concierge team, who kindly gifted our toddler a cute little Kiwi bird plushie. It was such a thoughtful gesture and brought a huge smile to his face. Small touches like these really make a difference and leave a lasting impression.
Overall, we had a very comfortable and pleasant stay. Great service, fantastic location, and family-friendly hospitality. We would definitely stay here again the next time we’re in Christchurch.
This is a fantastic hotel. Due to flight issues, I checked in late at night, but the lobby was incredibly warm and comfortable, with a beautiful and pleasant atmosphere. The environment is truly outstanding. It faces a large park, offering lovely views, and the transportation is convenient as it's right in the city center and very close to the airport. The lobby fireplace was cozy, and the front desk staff were incredibly welcoming, treating guests like family. The room was very clean and tidy, hygienic, and comfortable. It was spacious, and the bedding was excellent – clean and very comfortable to use. The bathroom was great, and the room overall was very spacious, neat, bright, and grand. Everything felt relatively new. I would definitely stay here again next time. It offers great value for money.
Beautiful place. Nice and helpful stuff. Very comfortable dorms and facilities. I’d just recommend to add more hooks and shelves in bathrooms. Lots of cosy common areas. I joined a couple of events and really enjoyed my stay.
The room was spacious and well-equipped with pots, a range hood, and a toaster. Booking early definitely saved me some money compared to booking 3-4 days before.
The hotel's location is excellent, and the surroundings are beautiful (P2, P3). It's in the heart of Christchurch, a 5-minute walk from the Avon River, and about 10-15 minutes on foot to the botanical garden entrance. I also walked to the city's bus interchange. For the airport, you can take bus routes 8 or 29, which is also about an 8-minute walk away.
The front desk staff seemed to be Indian, and communication in English was smooth. Ctrip recommended I change my room type booking to get the lowest total price for two consecutive nights, but this might have required me to switch rooms the next morning. I spoke with the front desk, and she patiently helped me stay in the higher-priced room for both nights (without having to switch rooms); I just needed to reactivate my key card the next morning.
After 10:30 PM, the hotel's front desk is unstaffed. If you check in too late, they will leave your room key in a coded box outside the main entrance and send the code to your email.
The only minor issue is that a casino in Christchurch is right next to the hotel (P1), about a 5-minute walk away. However, the security at night is actually quite good (P4) – it's livelier than Auckland at night. I wandered around until 8:30 PM and didn't see anyone who was drunk on my way back to the hotel.
The beds in the twin room were spacious enough; one bed would suffice for a family of three or even four. The room itself was quite large, featuring a corner sofa area that was perfect for organizing luggage and other belongings.
The hotel's location was a bit tricky to find, as the name and logo weren't very prominent, leading us to drive around in circles a few times. If you're driving, I'd recommend doing some research beforehand to familiarize yourself with the surroundings.
The restaurant downstairs at the hotel served excellent food. If you're planning to go for brunch on the weekend, I suggest making a reservation in advance. In the evening, the handcrafted cocktails were top-notch.
This is a pretty good hotel in Christchurch. The service was very warm and attentive, and the facilities were decent. It's very close to the Botanic Gardens and Art Gallery, just a short walk away. Overall, a good experience.
Facilities: The room has a wardrobe, TV, table, chairs, and a luggage rack. Anything else you need can be found in the communal kitchen. The hotel's location is very convenient, with the airport bus route 8 going directly there. Across the street are a garden and a university. However, it's worth noting that the soundproofing is extremely poor; even a small sound from the corridor is clearly audible. If there are children shouting and slamming doors, it gets very noisy. The university bar across the street can also be quite loud on weekends, and early in the morning, around 6 or 7 AM, there are delivery trucks downstairs which are also noisy. In short, if you're sensitive to noise, choose carefully. For those not sensitive to noise, this hotel is highly recommended and offers great value for money!
Cleanliness: Satisfied. Although the bathroom is shared between two or three rooms, it is very clean.
Service: The dark-haired staff at the front desk were quite warm and friendly, while the light-haired staff were just average.
We added a one day stop in Christchurch to enjoy a little of the city before our flight home.
So happy we did and chose this hotel to be close to walk to most places.
Checking un was fast and convenient and rooms although a little old were still well kept and super comfortable.
I love that New Zealand gives fresh milk for morning tea or coffee.
We were lucky to get the city on a holiday so was super quiet and lots of markets and events on.
Definitely recommended as a 1-2 night stay.
Make sure to checkout the cool food market too.
Great
123 reviews
9.2/10
Price from
RUB 5,118
per night
Check Availability
See All Hotels With parking in Canterbury
Travelers Reviews of Canterbury Hotels
See all
8.7/10
Very Good
ปปะ ไปเที่ยวกันGreat atmosphere. We got a 5-person cabin, and it was much larger than a 4-person sleeping pod. It came with a fridge, kettle, and a table, which was perfect. The women's bathroom has 5 stalls and 4 showers. The kitchen is spacious, but you'll need to bring your own cooking utensils like pots, pans, plates, glasses, and spoons, as well as dish soap.
GGarth McMillanSecond time I've stayed there. Good value for money and friendly staff. Rooms were clean and tidy but the bathroom was a little. Overall it was pleasant stay
GGuest UserI was a bit disappointed. I was expecting this to be a 5 star place, but there were a lot of things that were definitely not 5 stars. The robes were grey and didn't cover bigger people. One of them had pilling all over it, I didn't want to even wear it. The bathroom door squeaked loudly, so if one person got up to the toilet in the middle of the night, it woke the other person up. There were instructions on how to use the spa bath, but not on how to put the plug in. It didn't just plug in normally. We weren't able to use it on our first night which was very frustrating as it was one of our main attractions. I rang housekeeping the next day. Someone came and had a look and said that you had to turn a know on the side of the spa, how would anyone know that? The lock on the door to outside was broken and a small slide lock had been put on. Why not fix the main lock? I used the toilets to the side of the library and when I washed my hands, the tap was all loose and wobbled round. All these things are little but show that the lodge needs to have things fixed or updated. For $300 per night, you expect the best. The worse thing was on our last morning, we got to breakfast about 8:45, the restaurant closes at 9:30 am. There was continental and scrambled eggs and bacon. At about 9:00 am they stopped bringing out anymore bread to toast. No more croissants, eggs or bacon were brought out. There were about 6 tables with guests and everyone kept going up and checking, but they didn't refill. People were saying, they must have run out of food! But for some reason the waiter kept lifting the lids to the egg and bacon to see what was in there, but of course there was nothing as he hadn't refilled it and he was the only waiter!! I was really disappointed and wouldn't recommend it, unless you are getting a really good discount.
GGuest UserThis is a fantastic hotel. Due to flight issues, I checked in late at night, but the lobby was incredibly warm and comfortable, with a beautiful and pleasant atmosphere. The environment is truly outstanding. It faces a large park, offering lovely views, and the transportation is convenient as it's right in the city center and very close to the airport. The lobby fireplace was cozy, and the front desk staff were incredibly welcoming, treating guests like family. The room was very clean and tidy, hygienic, and comfortable. It was spacious, and the bedding was excellent – clean and very comfortable to use. The bathroom was great, and the room overall was very spacious, neat, bright, and grand. Everything felt relatively new. I would definitely stay here again next time. It offers great value for money.
KKenny_ChengBudget, clean & comfortable hotel. I stayed in the mixed sleeping pod. Each pod come with locked storage. The communal resting area & kitchen is housed in a huge space with high ceilings, a bit stuffy though since the kitchen is also in the same area.
The hotel is very near to Christchurch airport, ideal location for those at late arrival or require early departure.
WWenhaoyousifangThe room was spacious and well-equipped with pots, a range hood, and a toaster. Booking early definitely saved me some money compared to booking 3-4 days before.
The hotel's location is excellent, and the surroundings are beautiful (P2, P3). It's in the heart of Christchurch, a 5-minute walk from the Avon River, and about 10-15 minutes on foot to the botanical garden entrance. I also walked to the city's bus interchange. For the airport, you can take bus routes 8 or 29, which is also about an 8-minute walk away.
The front desk staff seemed to be Indian, and communication in English was smooth. Ctrip recommended I change my room type booking to get the lowest total price for two consecutive nights, but this might have required me to switch rooms the next morning. I spoke with the front desk, and she patiently helped me stay in the higher-priced room for both nights (without having to switch rooms); I just needed to reactivate my key card the next morning.
After 10:30 PM, the hotel's front desk is unstaffed. If you check in too late, they will leave your room key in a coded box outside the main entrance and send the code to your email.
The only minor issue is that a casino in Christchurch is right next to the hotel (P1), about a 5-minute walk away. However, the security at night is actually quite good (P4) – it's livelier than Auckland at night. I wandered around until 8:30 PM and didn't see anyone who was drunk on my way back to the hotel.
FFayreWe are couple with a 5 year old girl. We paid SGD697.85 (Singapore dollar) for staying 2 nights in this “2 bedroom apartment” as stated.
3 points here to explain the terrible experience.
1. tv remote is not working. I don’t mind the owner making excuse like “ replied customer’s message within 20mins…..” but they actually took 29mins to reply (19:10 till 19:39). In fact, they didn’t manage to change the tv remote in the end. So I stayed 2 nights without using the TV!
2.there is no clear and obvious description that this “2 bedroom apartment” is actually an adjoining unit which means when u walked into the front door then there are 2 doors link to split parts of the apartment. The problem of adjoining units are thin walls are used to split the apartment into 2 small units. When u stay in this kind of apartment, u have to endure all kind of noises from whoever staying in neighboring rooms. We had 2 days enduring guesting from the other room shouting, slamming the door, kids screaming like crazy both early in the morning and afternoon!
3. When I reflect this bad experience with trip.com customer service, this hotel responded like they have no fault at all and played with words. This attitude makes us feel like being fooled. We paid money to expect to stay in an apartment with privacy and quiet environment but indeed we had such a bad experience!
In this market, if it’s an adjoining unit, they should not charge at the rate as if it’s an entire apartment.
I’m alright that they rejected to refund the extra amount they charged. Just have to reflect the facts in the review.
Thanks.
AAnonymous UserWe had a wonderful stay at Novotel Christchurch Airport.
The location is unbeatable — literally just a short walk from the airport terminal, making it incredibly convenient, especially for travellers with young children. We stayed for one night with our toddler as we had an early morning flight the next day, and it was the perfect choice. Being able to rest properly without worrying about airport transfers made our journey so much smoother.
The room was spacious, comfortable, and well-equipped for our family. Everything was clean and thoughtfully laid out, giving us a relaxing stay before our flight.
The staff were warm, friendly, and welcoming throughout our stay. A special mention to the concierge team, who kindly gifted our toddler a cute little Kiwi bird plushie. It was such a thoughtful gesture and brought a huge smile to his face. Small touches like these really make a difference and leave a lasting impression.
Overall, we had a very comfortable and pleasant stay. Great service, fantastic location, and family-friendly hospitality. We would definitely stay here again the next time we’re in Christchurch.
AAxinwukongThe location is fantastic! It's convenient for getting everywhere. The cathedral is right downstairs, and it's not far from the lakeside market or the Cardboard Cathedral, all within walking distance. The sightseeing bus stop is also close by, and the Avon River gondola rides are nearby too. Taking a taxi to the Botanic Gardens, the University of Canterbury School of Fine Arts, and the art gallery isn't far either. Both New Brighton Pier and Sumner Beach are about 10 kilometers away by taxi, similar to the distance to the airport, and Uber fares are reasonable. Overall, I'm satisfied. Just a minor note, it seemed like the shampoo and other amenities weren't checked and might have run out without being noticed.
CChak Heng AndrewThis hotel stay was an absolute delight, offering the perfect blend of convenience, stunning views, and high-quality amenities. The location right by the waterfront was simply breathtaking, and the proximity to the whale watching center was an added bonus.
While the unit was on the second floor, which required carrying our luggage upstairs, the view from the elevated position was well worth it. There was also the option of requesting a ground floor unit if stairs are a concern.
The check-in and check-out process was a breeze, with clear instructions provided and a designated key return box for added convenience. Having an assigned parking space just outside the unit was also a thoughtful touch.
But the true highlight of this hotel stay was the shower. The water pressure and temperature control were absolutely perfect, making for a luxurious and refreshing experience. And being able to watch the sunrise from the unit was the icing on the cake.
Overall, I would highly recommend this hotel to anyone seeking a tranquil, waterfront retreat with top-notch amenities and stunning views. The combination of the convenient location, well-appointed unit, and exceptional shower made this an unforgettable stay.
To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.
How do I get hotel deals on Trip.com?
There are several ways to find affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the cheapest options first.
Where can I find hotel deals on Trip.com?
Trip.com offers a wide variety of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. What's more, if you are a member of our loyalty program, you can sign in to your account and discover exclusive discounted rates at hotel list pages.
How can I get lower prices for hotels?
Sometimes booking hotels midweek is cheaper, but it also depends on the season.
How many hotels are listed on Trip.com?
You can find over 1.5 million hotels in more than 230 countries or regions on Trip.com. Haven't decided which hotel to book? Browse our site to get ideas!
Can I cancel or change my hotel bookings on Trip.com?
It depends on the hotel policy and date of cancellation. Please check the policy section of the related hotel pages. To cancel or change your bookings, sign in to your Trip.com account, go to "My Bookings", and follow the instructions.
How do I contact Trip.com customer support?
You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact us by phone or service chat, depending on your location.