Posted on Feb 10, 2025|Basic Room
Guest UserThis is the second time I've booked. I really like the location. The cleanliness is very good. The parking could be improved, but it's understandable that it's not as accessible due to the small property. And like everything, there are minor aspects that could be improved, nothing that would detract from the comfort of the stay.
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Price per night from:TWD 1,055
Posted on Sep 21, 2026|King Suite With Town & Mountain View
Guest UserOverall, the hotel itself was decent. The room, food, and general service were acceptable, and most of the staff were friendly. However, I had a very disappointing experience with the tour desk inside the hotel, especially when it came to payment.
On my first day, the tour representative was very friendly, so I decided to book a tour through them. When I paid, the staff member spent quite a while setting up the card terminal and deliberately kept the part showing the exchange rate out of my view. I was never shown the exchange rate clearly, and I was never asked whether I agreed to have the transaction converted into Canadian dollars.
I only found out afterward, when I received the transaction notification from my credit card company. The exchange rate they used was extremely poor, and I ended up paying about CAD $30 more than I should have.
What bothered me most was that I had no idea this currency conversion was being applied at the time of payment. My understanding is that with Dynamic Currency Conversion, the customer should be clearly shown the exchange rate and final amount and should be given the choice to accept or decline it. That did not happen in my case.
I did not go back to argue with them after I discovered it because I did not want this issue to ruin the rest of my vacation. However, after checking online reviews, I also found comments from other guests mentioning similar issues involving exchange rates and deposits. Because of that, I do not believe my experience was simply an innocent misunderstanding. The whole situation felt very misleading.
In fact, I had already read some reviews about questionable exchange rates before the trip, so I specifically brought cash to pay the deposit in order to avoid this problem. Unfortunately, I still ended up being charged this way when making the final payment.
The tour itself was also not a good fit for us. Almost everyone in the group was local, and the guide mainly spoke Spanish, so if you do not understand Spanish, you may miss a lot of the experience and there were some safety issues too. I also felt the tour was poor value and that several parts of the day seemed focused on encouraging additional spending. The tour was also highly overpriced.
To be fair, I would not say the hotel itself is bad. I would still consider staying here again. However, I would strongly recommend being very careful with the tour desk and with any credit card payment. Make sure you can clearly see the currency, exchange rate, and final amount before tapping or inserting your card, and insist on being charged in MXN unless you personally choose otherwise.
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Price per night from:TWD 2,553
Posted on Dec 4, 2024|King Room-Non-Smoking
Anonymous User
Close to the airport, no slippers provided, free parking, the hotel has a car to take guests to the airport for free, the front desk has no problem communicating in English, the service is good, there are more fruits for breakfast, but there is no ironing board, it would be perfect if it can be added
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Price per night from:TWD 3,076
Posted on Jan 30, 2020
郭We stayed for two nights, the whole is very hygienic, the restaurant tastes good, the price is not high, but there are not many choices. The external environment is okay. There are two swimming pools and WiFi in public areas, but the rooms do not, and they are very simple. Apart from the bedding and basic bathroom, there are no other facilities. Of course, the price is just this package, so choose according to your needs .
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Price per night from:TWD 1,089
Posted on Nov 25, 2025
Guest User
The app was easy to use. However, when they arrived at the hotel, they gave me a room that was not what I had booked, being this much easier. I went to ask for a clarification and the hotel said that it had no information from trip.com about the type of room that I had been confirmed and even mentioned that the confirmation code was incorrect. I don't recommend trip.com because they are not clear between what your booking and what is delivered to you
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Price per night from:TWD 4,621
Posted on Feb 24, 2025
Hipptech Wireless
Had to stay here by accident due to flight cancellations but my wife & I were very pleased! The place is huge and is perfectly situated right by the airport. They do not provide taxi services to the airport unfortunately, but there are taxis always available to take you there, driver will try to rip you off and charge you $20 USD for not even a 5 minute ride, but locals only pay between $5-$10 USD max; so don’t fall for it.
But the hotel was a welcomed surprise for my wife & I. BUY THE BUFFET BREAKFAST ADD-ON! We didn’t we ended up paying $90 for our breakfast Which could’ve been about 40 bucks had we prepaid. Don’t bother buying the alcoholic beverage in a coconut - it’s way overpriced and you get very little alcohol. Definitely take it vantage of the free coupon/services provided at check-in; you get a little coupon book thing that contains free drinks, tequila shots, and passes to the spa, among some other things. Those were added benefits. The room was nice enough, not high-end luxury, but the rest of the hotel was impressive and the massive pool was awesome.
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Price per night from:TWD 9,565
Posted on Jul 3, 2024
Guest User
Our room was 2 feet from the elevator in the main lobby! We can hear every single person talking and walking by our door as well as kids screaming because the ice cream shop was 15 feet away. The amount of pressure they are putting on every single guest to go and attend the timeshare promotion is unbelievable. If you attend, usually they give you some decent gifts. We get a $200 voucher to spend on the food and drinks. Most of the time they didn't want to take vouchers, or you had to spend the whole $50 at once because the rule was not money back. So if we spend $30 or $40 we have to give them $50. The food was everything but good. The promotional taco dinner was disgusting, with dry fish, beef with no flavor, and dry and overcooked chicken. And they didn't accept vouchers. I went back home with an unused $50 voucher in my pocket because I couldn't use it.
Ramon and Martin from the front desk were the nicest, warmest, and friendliest people I ever met.
All the servers and workers are very hard-working people.
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Price per night from:TWD 3,066
Posted on Dec 29, 2022
Guest User
Pros:
- Good location
- Huge rooms
- Close to Malecon
Cons:
- Too crowded
- Noisy
- Only real option for lunch is their buffet place
- Pool is not clean
- Time share
- Staff could be a little more friendly
- Buffet is too busy/crowded
We had paid via Trip.com for the room with breakfast buffets included. The check-in staff said the payment has not been done and we still had to pay for the room and buffet separately. After 2 hours of confusion and waiting with a 1 year old, it was finally resolved. The staff did not feel sorry or apologize at all for their mistake.
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Price per night from:TWD 6,784
Posted on Jul 22, 2025
GabrielaMedrano
I didn't take photos but I will give my review from my point of view as an experienced traveler. I think this hotel is very good. They clean your room every day, give you water every day, give you inroom coffee package every day (each one is for 4 cups and they have a coffee maker) they have a sofa, AC, security box, restaurant (you eat at the restaurant or order by phone) the toilet is big enough. Internet is okay. They have a big closet, a desk and a bar (like a long table) next to your bed so you can put whatever you want. They give you soap, shampoo and conditioner, towels, hot water. The hotel is clean, not noisy and the staff is friendly. It is already good but if you asked me what would you do to make it more than perfect, it would be to have a small fridge. Also next to the bed I didn't see a lot of plugs. But I was more than happy to stay there and I will stay again here. Thanks for your good service!
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Price per night from:TWD 1,174
Posted on Dec 8, 2023
Josh Gerstl
The location is perfect, right next to all the action in the Historic center of Guadalajara! Fortunately, there isn't very much noise from the city so you can sleep very well.
This is a total Greezer Style Hostel, one needs to know this, the building is old, everything is unkept but still clean enough and comfortable enough for someone on a low budget and/or Vagabond lifestyle.
The staff of young men were very kind and warm, the internet was strong and the shower has hot water which is necessary in winter.
It wasn't so clean but it is a hostel and quite possibly it was cleaned in the morning and by nightfall, it has become a bit dirty from all the travelers so a bit of advise to the hostel: if you are busy, please clean once in the morning and once in the evening, this would greatly improve our bathroom experience!
I would definitely stay here again, once a Greezer, always a Greezer and we Greeze on!
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Price per night from:TWD 319