This hotel offers good value for money. Prices in Casablanca are incredibly high right now, so this place is a solid choice. The location is excellent, right near Casa Port train station, and there are tons of restaurants nearby, including New Longmen for Chinese food and the well-established Jinhua Restaurant. The facilities are also pretty good. It seemed like there weren't many staff members around, or maybe it was just due to peak season, as our room wasn't cleaned on the first day we checked in. However, the front desk sorted it out quickly after we called. Overall, it's pretty decent, and I'd consider booking here again.
It's a historic guesthouse, basically a hostel. For the price, it has everything you need and is perfectly adequate for an overnight stay. It's just that some of the facilities look a bit old.
The room was just okay, but there were no slippers, and no toiletries like toothpaste or toothbrushes. I stayed twice in total. The first room I had didn't have a hairdryer, but the second room on my return visit did. The main downside is that it's not soundproofed at all; it's incredibly noisy. I couldn't sleep at night because of the constant roar of motorcycles and heavy traffic from the street outside. It's definitely not suitable for light sleepers. The only upside is that it's very close to the airport, making it a good choice for a temporary layover.
The hotel has a large terrace, and overall I was quite satisfied. The only downside was that the rooms were a bit small. The breakfast was quite substantial for Morocco.
Google Maps said it was less than 1km from the train station, which was about a 17-minute walk. The area seemed a bit quiet, maybe due to Ramadan. It was quite convenient for the light rail/tram and the local market, and there were some places to eat nearby. The room looked quite nice, and the lobby, though small, was pretty. For toiletries, there was only a small bar of soap and a tiny bottle of shampoo.
I was charged twice. I had already paid online via Trip.com, but the front desk couldn't find my payment in their system and demanded cash upon checkout. It's been over a week, and they still haven't processed my refund, even though I've sent photos of the payment receipt five times through the Trip.com chat and via email. My impression of the hotel is completely ruined.
This hotel was quite a joke. I arrived in Egypt in the early hours of the morning, and when I got to the hotel, they told me their check-in system was down. I didn't get into my room until dawn, which was pretty unsatisfactory.
The hotel's dedication to guest comfort is evident in every detail. The bedding is incredibly soft and gentle on the skin, making you feel enveloped in a cloud for a perfect night's sleep until morning. The room's soundproofing is excellent; I couldn't hear any disturbing noise from the corridor or outside. The shower had fantastic water pressure, and the toiletries, with their subtle, sophisticated scent, were perfect for washing away the day's fatigue. My favorite spot was the comfortable lounge chair by the floor-to-ceiling window. The afternoon sun streamed in, creating a perfect ambiance to enjoy a cup of tea and unwind, completely melting away all my travel weariness. The staff were consistently kind and attentive, making me feel relaxed and 'at home' every time I returned to the hotel. If you're looking for a leisurely and comfortable getaway, this place is absolutely the perfect choice!
Very Good
66 reviews
8.6/10
Price from
US$49
per night
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7.7/10
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GGuest UserGreat location near the tram station close to restaurants and coffee shops a good money to value with a satisfying breakfast
GGuest UserStaying at Riad Old City Palace was pure magic – a hidden oasis in Fez’s bustling medina that felt like stepping into a warm Moroccan dream. The atmosphere is enchanting: intricate zellige tiles, cozy lounges with plush cushions, and a serene riad courtyard that whispers tranquility amid the city’s chaos. It’s the kind of place where every corner invites you to relax and soak in the authentic charm.
The staff? Outstanding! From the moment we arrived, they were like family – incredibly friendly, always available with smiles and genuine care. Whenever we had doubts about anything (taxis, markets, hidden spots), they were there, patiently answering questions, always picking up the phone promptly, and even guiding us with precise directions to local gems. They made our trip seamless and stress-free.
Food highlights were next-level. The late-night teas were a lifesaver after long days exploring – aromatic mint tea served with warmth and perfect sweetness under the stars. Dinners were flavorful feasts of tagines, couscous, and fresh salads that burst with local spices. Breakfast? A lavish spread of fluffy pancakes, fresh fruits, cheeses, and endless Moroccan pastries – we never wanted to leave the table!
This riad is simply a nice place run by the best team. Thank you from the bottom of our hearts – we strongly recommend it to everyone visiting Fez. We’ll be back!
GGuest UserGood location, good service, continental breakfast, a little old, that's it, sea view room, you can see flocks of seabirds landing on the trees
IIsmailThe room was decent and really appreciated the Shower amenities. There was construction work nearby so it wasn’t very convenient to park.
What we didn’t appreciate is that the hotel gave us a Studio instead of the apartment we initially booked without informing us. We asked many times but we never had a solution offered.
Also, You should ask to get towels and toilet paper. They were not provided.
GGuest UserI was charged twice. I had already paid online via Trip.com, but the front desk couldn't find my payment in their system and demanded cash upon checkout. It's been over a week, and they still haven't processed my refund, even though I've sent photos of the payment receipt five times through the Trip.com chat and via email. My impression of the hotel is completely ruined.
BBeijingtupangziThis hotel, run by Chinese owners, also features a restaurant. The restaurant is quite good; when you're traveling, Chinese food always hits the spot, and the taste here is just as good as back home, with generous portions. It's a bit pricey, but then again, all Chinese food in Morocco is expensive. The hotel rooms are clearly designed with Chinese guests in mind: there are slippers, hot water, four complimentary bottles of water, and even Shin Ramyun. They really understand what Chinese travelers need. The room was clean and tidy, with no issues except for a sticky residue on the toilet (possibly from a disposable toilet seat cover left by a previous guest) that wasn't cleaned off. Otherwise, it met the standards of a Hanting or Orange Hotel in China. However, the soundproofing isn't great. At night, in addition to the noisy Chinese guests in the ground-floor restaurant, there were other sounds, and I had to wear earplugs to fall asleep.
AAnonymous UserHotel in quiet area close to tram station. 2 stops from central train station. Room clean on arrival. No lead for tv so couldn’t use. Hairdryer rubbish, if I started drying my hair on Monday it might be dry by Wednesday. Bring your own if these things matter. Cleaners came in but did not make up beds. No fridge or bottled water in room.
TTritonWangIt's a historic guesthouse, basically a hostel. For the price, it has everything you need and is perfectly adequate for an overnight stay. It's just that some of the facilities look a bit old.
AAnonymous UserGreat location near the beach and very great support from the receptionist for most of the enquiries. The only few down side is that the housekeeping are slow and halfhearted. The food is of great quality but lacks variety, you may be bored of the food after 1 day.
GGuest UserA modern contemporary hotel close to the Casablanca Voyageurs Train Station. The hotel has now combined with Campanile to have sole check in. The desk service is slow and inconsistent. I arrived at 3pm but had to wait an hour to get my room. The housekeeping was mediocre and the room wasn’t cleaned nor towels changed. I asked for this to be done at reception but to no avail. I needed an iron and was provided a broken one a day later. In the end I got my shirts pressed by the local dry cleaner. The room was spacious with decent views. The breakfast was limited and the same each day. Not a true 4* hotel. By combining with Campanile to cut costs has had a negative effect on service.
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