I was very satisfied with my stay here, especially since I was traveling with sick parents. Their service was incredibly fast in helping us check in, and they even provided a wheelchair. The hotel's service was outstanding, and the room and all facilities were excellent. The breakfast had a great variety and everything was delicious. The pool view was also very nice. Thank you to the hotel staff who helped make the check-in process smooth and easy.
Pleasant stay here. Staff friendly and helpful. A nice hotel labelled bag for hand carry. Love the toothbrush set. Wide nice breakfast spread. A worthy hotel to stay in Palembang
One of the best hotels to stay in Palembang. It's strategically located in the city center, nearby any amenities, public transport, and malls. We stayed during Christmas weekend, so it's quite crowded with many guests. The downside, we need to wait a little bit longer with only 2 hotel lifts during busy hours and we didn't manage to use the swimming pool. Other than that, the staff is friendly, breakfast is nice, and room is clean.
Please increase the cleanliness of the room, some area already look dirty.
Check in time to be increase
There should be option for deposit with Credit Card
Breakfast was good
Staffs number need to be reviewed as it took quite long to deliver our request
We also brought a car and registered that on the receptionist but seems the system is not working properly then we kept paying
Had a great stay at this 4 stars property. The facilities are top notch; The gym, sauna, pool, and spa were all well maintained and a highlight of the trip. The rooms are spacious and very clean, and the staff truly stands out for being friendly and attentive.
My only major concern was the bedding. The king size bed, was actually two single beds pushed together. This made the middle of the bed quite hard and uncomfortable to sleep on. Aside from the bed setup, everything else was perfect.
The room is clean, in a strategic location above the mall. The food is complete and cheap, close to the busway and the city station… good service… recommended for price and quality…
Novotel Palembang is easily one of the best 5-star hotels in Palembang! Its prime central location makes it a perfect base for exploring the city, with easy access to attractions and business districts.
The spacious rooms are modern and comfortable, ensuring a relaxing stay. Food lovers will be delighted—the dining options here are delicious, offering a mix of local and international flavors.
While the price point is slightly on the higher side, the quality of service, amenities, and overall experience makes it worth every penny. Highly recommended, and I’d definitely choose Novotel again on my next trip to Palembang!
Novotel Palembang adalah salah satu hotel bintang 5 terbaik di Palembang! Lokasinya strategis di pusat kota, dekat dengan tempat wisata dan pusat bisnis.
Kamarnya luas dan nyaman, cocok untuk relaksasi. Makanannya juga lezat, dengan pilihan hidangan lokal maupun internasional.
Meski harganya sedikit premium, pelayanan dan fasilitasnya sepadan dengan kualitasnya. Sangat direkomendasikan—pasti akan menginap lagi di sini kalau ke Palembang!
In my personal opinion, this is currently the most luxurious hotel in Lubuk Linggau. The front desk service is incredibly friendly and pleasant. They offer a wide variety of delicious food. Highly recommended for anyone looking for a hotel in Lubuk Linggau.
This is my 2nd stay. I like Batiqa's ambience so I booked again.
Pros :
+ super good breakfast options. Main courses, local dishes (pempek/model), porridge, soup, cereal, noodle bar, egg bar, waffle, bread & cakes, salad bar, jamu & variety of drinks
+ mini gym with some good equipments for working out
+ sofa on the room
+ comfy beds with large pillows
Cons :
- the room is not soundproofed. Outside noises can be heard
- when I entered the room, there is a certain smell which I don't know where it comes from
Booked from Trip is cheaper than booking directly from hotel. We got problems initially but the management solved it quickly. Staff are friendly, particularly Mr Febri and few staff from the housekeeping.
Room was clean. Amenities are standard. There is no hairdryer, you need to request it.
It’s previously named Grand Zuri. However, it’s still well maintained. Even though some moulds are seen in the bathroom.
Breakfast is standard, nothing fancy. Perhaps eat local foods are cheaper and nicer.
Bought hot Americano and Cappuccino, they were good!!
Amazing
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9.6/10
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GGuest UserNovotel Palembang is easily one of the best 5-star hotels in Palembang! Its prime central location makes it a perfect base for exploring the city, with easy access to attractions and business districts.
The spacious rooms are modern and comfortable, ensuring a relaxing stay. Food lovers will be delighted—the dining options here are delicious, offering a mix of local and international flavors.
While the price point is slightly on the higher side, the quality of service, amenities, and overall experience makes it worth every penny. Highly recommended, and I’d definitely choose Novotel again on my next trip to Palembang!
Novotel Palembang adalah salah satu hotel bintang 5 terbaik di Palembang! Lokasinya strategis di pusat kota, dekat dengan tempat wisata dan pusat bisnis.
Kamarnya luas dan nyaman, cocok untuk relaksasi. Makanannya juga lezat, dengan pilihan hidangan lokal maupun internasional.
Meski harganya sedikit premium, pelayanan dan fasilitasnya sepadan dengan kualitasnya. Sangat direkomendasikan—pasti akan menginap lagi di sini kalau ke Palembang!
Mmikechang829This hotel is located next to OPI Mall, which is very convenient for travelers to find something to eat and buy some necessities. Besides, the room is spacious enough for a good rest during your stay :)
QQZenPleasant stay here. Staff friendly and helpful. A nice hotel labelled bag for hand carry. Love the toothbrush set. Wide nice breakfast spread. A worthy hotel to stay in Palembang
SSantochI stayed in this hotel because of seeing many reviews admire its breakfast very good and it is true even though I could not find my favorite food of lupis and lontong sayur, he he...
WwikcantikThe room was comfortable, the only problem was that the door was difficult to open because I had to call housekeeping and the bathroom was a bit lacking because the water in the drain took a long time to go down so it was a bit muddy and really wet
GGuest UserQuite comfortable and close to the city center, please improve the cleanliness of the rooms and facilities such as towels so as not to use towels that are torn and unsuitable for use.
GGuest UserThis hotel has so much potential. Some parts require some renovations to make it look more presentable and not too outdated. But the staffs were nice and helpful. Price and location also the best. Many available must-eat food nearby.
GGuest UserOne of the best hotels to stay in Palembang. It's strategically located in the city center, nearby any amenities, public transport, and malls. We stayed during Christmas weekend, so it's quite crowded with many guests. The downside, we need to wait a little bit longer with only 2 hotel lifts during busy hours and we didn't manage to use the swimming pool. Other than that, the staff is friendly, breakfast is nice, and room is clean.
WW.A.W.A.NHad a great stay at this 4 stars property. The facilities are top notch; The gym, sauna, pool, and spa were all well maintained and a highlight of the trip. The rooms are spacious and very clean, and the staff truly stands out for being friendly and attentive.
My only major concern was the bedding. The king size bed, was actually two single beds pushed together. This made the middle of the bed quite hard and uncomfortable to sleep on. Aside from the bed setup, everything else was perfect.
LliliycBooked from Trip is cheaper than booking directly from hotel. We got problems initially but the management solved it quickly. Staff are friendly, particularly Mr Febri and few staff from the housekeeping.
Room was clean. Amenities are standard. There is no hairdryer, you need to request it.
It’s previously named Grand Zuri. However, it’s still well maintained. Even though some moulds are seen in the bathroom.
Breakfast is standard, nothing fancy. Perhaps eat local foods are cheaper and nicer.
Bought hot Americano and Cappuccino, they were good!!
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