Motels in Kentucky, United States

We were just stopping in for the night to rest before traveling on. Room was clean Beds comfortable Price was awesome The absolute only downfall- there was a large group of people smoking outside the room beside ours and the smoke drifted into our room. It was a little sketchy walking from the parking lot to the hotel room. I would’ve been a little nervous had my husband not been with me. We checked in very late at night. If you are planning to stay, maybe just plan on checking in before dark.

Pre-pandemic, my family had stayed at the location multiple times for our weekend getaways to Lexington; however, we will not be staying again. I had to sign a document that there would be no smoking in the room. No problem, I’ll gladly do that. Then entering our room the smell of stale smoke would choke you. The cigarette burns on the comforter & desk were a less than nice touch. I then tried to turn on the AC, which didn’t work….the seal on the mini fridge was broken, the mold in the shower was horrible. I generally never complain, but this was tough. I went to the front desk & informed the employee the AC was not working, nor the fridge & the room had a pungent odor. Without saying a word or acknowledging the issues, I was handed a card for another room & told “I can put you in 1%#.” We promptly moved into a room where the AC worked, but that was the only issue that was resolved. Unfortunately, we just cut our trip short. It was miserable & we could only tolerate 1 night. Our clothes smelled & we just felt nasty. This used to be a decent place. Never extravagant, but clean. Also, it used to feel much safer. I was outside & a guy walked out of his room & urinated at the trash can. I hate to say the place is “sketchy,” but it’s sketchy & not the place for anyone. Much less a family. When we decided to leave, I went to turn in my key. The receptionist set up is like a jail. I’ve never been to jail, but that’s how I imagine it. Anyway, the receptionist asked about the stay & informed me I could not get a refund. I don’t have money to throw away, but I would have paid to not stay any longer. I informed her of the hideous smell & was offered some Febreeze. I do appreciate the offer, but this property needs more than air refresher. Despite the convenience, we will not be back. Ever! now like a bail bondsman. No Lobby. Just a jail type window. I was asked

This hotel is cheap you pretty much get what you pay for but go during the day to check in because the night crew are very disrespectful the only people I recommend you speak to is Sam and pica them two are very respectful and they'll help you with anything and they don't complain about their jobs and they don't complain if they're backs hurting and they don't sit there and talk about their significant other instead of helping you get your room so you can get in quicker but other than that the room is okay and I recommend anybody to go there!!!!

There was a good amount of good and bad here, so I'll start with my complaints. First off, this is a privately owned RR, so they will not honor the weekly rate given on the website unless you're staying an exact multiple of 7 days. I was there for around 10 days, so I got the weekly rate for only 7 of those, which is not what my reservation had quoted. They also charged me a deposit which takes 7-10 days after checkout to be returned (it's been almost a week and I don't have it back yet). Lastly, the room was only cleaned once while I was there. There were two days when housekeeping stopped by and gave me new towels, but even after I said I would leave the room so they could clean, they only took the trash and changed out towels, and only twice. All of the other days I was there, I was out of the room during the day, and came back to find they hadn't done any cleaning or taken the trash. I left tips out every day, but I know they didn't enter because it was never taken. The good is that it felt safe, was much quieter than I expected, had reliable internet, and had plenty of hot water with plenty of pressure in the shower. I loved that there was a large desk where I could work, and I appreciated that there was a laundry room available on the third floor (although management said to let them know before using it). I would stay here again, but I suppose for stays over a week you must request housekeeping to clean your room instead of assuming they will.

Within walking distance of the Ark Encounter.

We were just stopping in for the night to rest before traveling on. Room was clean Beds comfortable Price was awesome The absolute only downfall- there was a large group of people smoking outside the room beside ours and the smoke drifted into our room. It was a little sketchy walking from the parking lot to the hotel room. I would’ve been a little nervous had my husband not been with me. We checked in very late at night. If you are planning to stay, maybe just plan on checking in before dark.

Much more comfortable, much nicer room than others in the vicinity in this price range, hence the 10. I would recommend staying here to friends. Staff was nice, friendly, accommodating, was able to check in a little early actually. Was nice ..extremely satisfied.

Booked online for family to see thunder on Ohio, front desk lady checks me im then asks how many adults I say 2. She says other guests name I say Adrian. She says ”where is he!” I say well she's disabled so she's waiting in my car. This woman starts screaming furiously ” if he disabled then how will he get up stairs!” I calmly said calm down I'll just help her up the stairs. I repeatedly said please just let me go get her if you need her While she says stay right there! Every time I looked outside she keeps screaming no! You stay right there! She gets on her phone says” I have security check your car for him where is he!” By now other guests gathered to laugh at me getting yelled at by her while her ”security” looked more like her husband, wandered through the parking lot looking for a man with my wife's name evidently. She was just too irate to communicate with. I finally said look please just refund me. She prints a refund points to the door yelling get out! While other guests laughed. I walk past her ”security” mugging me all menacingly to my wife and tried to explain why we had to leave. We were well dressed in a new car, well behaved. It was appauling. It all but ruined our very expensive trip to thunder. Wife was very upset. The extended stay was like heaven for a few bucks more.

There was a good amount of good and bad here, so I'll start with my complaints. First off, this is a privately owned RR, so they will not honor the weekly rate given on the website unless you're staying an exact multiple of 7 days. I was there for around 10 days, so I got the weekly rate for only 7 of those, which is not what my reservation had quoted. They also charged me a deposit which takes 7-10 days after checkout to be returned (it's been almost a week and I don't have it back yet). Lastly, the room was only cleaned once while I was there. There were two days when housekeeping stopped by and gave me new towels, but even after I said I would leave the room so they could clean, they only took the trash and changed out towels, and only twice. All of the other days I was there, I was out of the room during the day, and came back to find they hadn't done any cleaning or taken the trash. I left tips out every day, but I know they didn't enter because it was never taken. The good is that it felt safe, was much quieter than I expected, had reliable internet, and had plenty of hot water with plenty of pressure in the shower. I loved that there was a large desk where I could work, and I appreciated that there was a laundry room available on the third floor (although management said to let them know before using it). I would stay here again, but I suppose for stays over a week you must request housekeeping to clean your room instead of assuming they will.

Pre-pandemic, my family had stayed at the location multiple times for our weekend getaways to Lexington; however, we will not be staying again. I had to sign a document that there would be no smoking in the room. No problem, I’ll gladly do that. Then entering our room the smell of stale smoke would choke you. The cigarette burns on the comforter & desk were a less than nice touch. I then tried to turn on the AC, which didn’t work….the seal on the mini fridge was broken, the mold in the shower was horrible. I generally never complain, but this was tough. I went to the front desk & informed the employee the AC was not working, nor the fridge & the room had a pungent odor. Without saying a word or acknowledging the issues, I was handed a card for another room & told “I can put you in 1%#.” We promptly moved into a room where the AC worked, but that was the only issue that was resolved. Unfortunately, we just cut our trip short. It was miserable & we could only tolerate 1 night. Our clothes smelled & we just felt nasty. This used to be a decent place. Never extravagant, but clean. Also, it used to feel much safer. I was outside & a guy walked out of his room & urinated at the trash can. I hate to say the place is “sketchy,” but it’s sketchy & not the place for anyone. Much less a family. When we decided to leave, I went to turn in my key. The receptionist set up is like a jail. I’ve never been to jail, but that’s how I imagine it. Anyway, the receptionist asked about the stay & informed me I could not get a refund. I don’t have money to throw away, but I would have paid to not stay any longer. I informed her of the hideous smell & was offered some Febreeze. I do appreciate the offer, but this property needs more than air refresher. Despite the convenience, we will not be back. Ever! now like a bail bondsman. No Lobby. Just a jail type window. I was asked

This is a clean pet friendly hotel close to the highway. Our room was spacious and very clean. The staff we met, Joyce and Kim were so friendly and sweet. They truly made you feel welcome and at home. We will definitely stay there again if we pass through Lexington. Thank you everyone for giving us such a nice experience.

Pre-pandemic, my family had stayed at the location multiple times for our weekend getaways to Lexington; however, we will not be staying again. I had to sign a document that there would be no smoking in the room. No problem, I’ll gladly do that. Then entering our room the smell of stale smoke would choke you. The cigarette burns on the comforter & desk were a less than nice touch. I then tried to turn on the AC, which didn’t work….the seal on the mini fridge was broken, the mold in the shower was horrible. I generally never complain, but this was tough. I went to the front desk & informed the employee the AC was not working, nor the fridge & the room had a pungent odor. Without saying a word or acknowledging the issues, I was handed a card for another room & told “I can put you in 1%#.” We promptly moved into a room where the AC worked, but that was the only issue that was resolved. Unfortunately, we just cut our trip short. It was miserable & we could only tolerate 1 night. Our clothes smelled & we just felt nasty. This used to be a decent place. Never extravagant, but clean. Also, it used to feel much safer. I was outside & a guy walked out of his room & urinated at the trash can. I hate to say the place is “sketchy,” but it’s sketchy & not the place for anyone. Much less a family. When we decided to leave, I went to turn in my key. The receptionist set up is like a jail. I’ve never been to jail, but that’s how I imagine it. Anyway, the receptionist asked about the stay & informed me I could not get a refund. I don’t have money to throw away, but I would have paid to not stay any longer. I informed her of the hideous smell & was offered some Febreeze. I do appreciate the offer, but this property needs more than air refresher. Despite the convenience, we will not be back. Ever! now like a bail bondsman. No Lobby. Just a jail type window. I was asked

This is a clean pet friendly hotel close to the highway. Our room was spacious and very clean. The staff we met, Joyce and Kim were so friendly and sweet. They truly made you feel welcome and at home. We will definitely stay there again if we pass through Lexington. Thank you everyone for giving us such a nice experience.