Good location, for this price in area consider the best, pretty clean but not new hotel, so the smell of wood is there… overall it’s a good place to stay
The location is great and the rooms are wide and comfortable
One of the worst reception staff i have ever dealt with
You may have a room with almost no view as attached or city view
They refused to offer me a city view as in my booking till i complained to trip.com and they helped me a lot and offered me a city view on the next day and i found a plenty of city view rooms available they are just keeping it empty or for people paying a lot not through booking apps
It was good hotel but only things they should focus on the customer service like receipts, if you try to reached them at night it's difficult to get them, they ignore customers calls without getting back to the customer while calling. Also while checking out I've requested them to check.the minibars if there's anything missing there were very slow to check it and I was waiting for more then 5 minutes. I think they should train them professionally so that hotel standard increases more.
Convenient and reasonable price compared to brand new facility and location
But inconvenient to walk from the metro as in front of hotel, there wasn’t proper road for walking
So scary
Room was clean and well equipped
Super convenient
Staff were very friendly
It was not a bad experience except the bedding and location. However, I liked the small things kept in washroom like comb, shower cap, small kits . The food from the hotel restaurant was good as well. The service of front desk and other staff was excellent.
Although the hotel is located near the airport and relatively far from the city center, its community-style design gives guests a warm and cozy feeling. The interior furnishings are new, and the breakfast buffet offers a wide variety of options. They also provide a complimentary airport drop-off service.
I did not know that the room did not have a window in the living room 105 .
The view from the bedroom was the fire stairs, which was quite shocking.
However, the cleanliness of the room was very good, and the receptionist was really nice. On the other hand, the location and other aspects were very good.
The service is quite slow when requested late at night, but quick during the day.
Overall, it is a good hotel, and I recommend it.
The good:
1. The room looks clean, and attitude of staff was okay.
2. Location wise is good with quite a few restaurants and supermarkets.
The bad:
1. Booked a room with windows but there is no window or rather it was a ventilation window.
2. Room card doesnt work every day and I had to get the receptionist to renew the room card every day.
3. WiFi is very unstable and slow.
4. Sound proofing is bad, I could literally hear kids shouting in the room at 2-3am.
5. Breakfast is just okay, don’t expect too much.
The hotel is quite nice, very close to the Marriott. It's on the side of the road, so it's a little noisy, probably because the soundproofing isn't great. Otherwise, overall the hotel is okay.
Very Good
15 reviews
8.4/10
Price from
IDR 1,362,284
per night
Check Availability
See All Hotels With Wifi in Riyadh Province
Travelers Reviews of Riyadh Province Hotels
See all
7,9/10
Good
Very nice, clean, smelling great, and the service was excellent. May God bless you.
The place is new and very clean, the staff were friendly and I like the balcony and the city view. The parking entrance and exit is very tight, so if you drive big vehicle, watch out, you may stuck in there!
Given how expansive Riyadh is, this hostel is in a good location and helpful instructions were provided via WhatsApp prior to arrival. Others staying at Su Casa were people living and working in the city, but there were small and meaningful opportunities to meet others over coffee and discussion. The bed was comfortable and the amenities basic but more than sufficient. I did not love Riyadh as a city personally but I certainly felt at home and like nothing was a worry. For anyone arriving via public transport, buses accept Visa and Mastercard and it is possible to connect nearby (~10 min walk) to buses, although expect to face traffic depending on the time of day.
The perfect stay. For that price and that location it’s already worth it. The hotel has everything, services are good, breakfast has a full variety of dishes and the room I got was perfectly clean and with no issues. I would 100% consider to book Haven Plaza for my next trip to Riyadh.
Let’s us start from the beginning of my entrance The bell service was welcoming and aided us in taking our luggage Upon my check in the receptionist was very respectful , welcoming , addressed our issues regarding the room with ease Once we reached our room faisal sulaiman from the bell service helped in delivering the bags , he was fun and made our night. During the breakfast time, an Arab lady that always stand infront of the dining room , I appreciated her that she remembered us and the table that we used to have our breakfast on , I was happy that the waiters pay attention to the details . Moreover , all the waiters were very helpful in aiding us with getting the food that we want , welcoming and smiling . I liked the atmosphere of the dining room , as if you are living in a palace !, Mr,Faizan was always asking about our health and how was our stay , he always made sure that our experience during the breakfast time was fantastic and to the upper limit . We received a hospitality by Mr.Turki from the reception , thank you for your generosity . While we checked out we asked the concierge for a golf car to drop us to via Riyadh they made sure that it arrives early , special thank to them . And during our last moment from our stay , the bell service were always that received us with a smile and farewell us with a smile . Thank you ritz Carlton for the experience
Very good hotel located in the center of the city. with spacious room and clean. Breakfast is also very good , staff are friendly. King Fahd Library Metro station is only 10 minutes walking away from hotel.
Check-In/Check-Out: The check-in and check-out process was very fast, making it a hassle-free experience. Room: The room was nice and big, providing plenty of space. The bed was comfortable, ensuring a good night's sleep. The bathroom was nice, though it was a bit inconvenient that a toothbrush was prepared for only one person. Additionally, the room card stopped functioning after one night, requiring a trip to the reception to fix it. Room Service Food: The room service food was quite good. The grilled chicken was delicious, but the chicken biryani was just nice, nothing extraordinary. Breakfast: Breakfast was excellent! A special mention to Nour, who was very helpful, polite, and friendly. The service provided by Nour was top-notch. Spa: The spa is available only for males. We had to go to another place for a female spa, which was inconvenient. Getting Around: Getting around was very easy using Uber, making transportation convenient and stress-free. Overall Experience: A very satisfying stay with excellent service and comfortable accommodations. Would recommend for a pleasant stay, though the spa facilities could be more inclusive, and the room card issue needs to be addressed.
To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.
How do I get hotel deals on Trip.com?
There are several ways to find affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the cheapest options first.
Where can I find hotel deals on Trip.com?
Trip.com offers a wide variety of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. What's more, if you are a member of our loyalty program, you can sign in to your account and discover exclusive discounted rates at hotel list pages.
How can I get lower prices for hotels?
Sometimes booking hotels midweek is cheaper, but it also depends on the season.
How many hotels are listed on Trip.com?
You can find over 1.5 million hotels in more than 230 countries or regions on Trip.com. Haven't decided which hotel to book? Browse our site to get ideas!
Can I cancel or change my hotel bookings on Trip.com?
It depends on the hotel policy and date of cancellation. Please check the policy section of the related hotel pages. To cancel or change your bookings, sign in to your Trip.com account, go to "My Bookings", and follow the instructions.
How do I contact Trip.com customer support?
You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact us by phone or service chat, depending on your location.