Overall a nice hotel with a nice and decent breakfast buffet, clean rooms, international charging plugs, friendly reception late check in no problems.
They had some renovations ongoing in the hotel that started to be noisy around 9:20am.
But overall good value for money
Excellent location - close to shops, eateries, minutes away from the airport bus. Great pool on the roof top with panoramic views. Breakfast is fine with hot food selections changing from day to day.
The staff, both at the reception and restaurant, was very accommodating and helpful. Thank you!
The room was spacious and the bathroom amenities were acceptable. One suggestion is to retire some of the old towels; some were frayed at the edges.
Good option if you have a long layover. However please take note that you’ll have to go through the security check (throw all your liquids even though you only just landed and transit from another plane).
The hotel room is nice but extremely COLD (cannot change the aircond temperature as it is centralised) bring your jacket if needed. The counter staff was not as friendly with no proper greeting no smile. Could have been better if they had a basic customer service attitude. Overall stay was okay but will not come again for the longer layover in this hotel .
The hotel is located near the airport. A good option for a layover of 12 hours or more.
All the amenities to get yourself in order and relax.
The only downside is the air conditioner, which blows directly onto the bed. And I couldn't set it up to be comfortable.
I was glad that they checked me in at 10 am.
I enjoyed every minute staying here thanks to the guys who arranged a room that fully matched my expectations! Also, beautiful mountain views, very peaceful place. Great people! The team impressed me how attentive they are whenever I had a question or an issue - they made sure it was handled with the high level of professionalism. I was genuinely touched ❤ This friendly and customer-oriented approach made me want to stay longer with them, and I extended this hotel twice. And I definitely get back as soon as I have Oman on my list again to refresh this 10/10 positive experience one more time 🥰
The staff was helpful when attempting to get a taxi but it seems that there are some things that are lost in translation when other inquiries are made. It's odd that sometimes the housekeeping wouldn't understand the need to replace creamer, soap, tissues or toilet paper. We stayed for 9 days. Walking distance to the coast which was nice. The breakfast offerings were adequate but maintaining the temperature of the food was not a priority.
From checking in to checking out it was faultless.
Brilliant hotel, great facilities, great food and awesome customer service!
Room was perfect
Gym was perfect
Pool was perfect
Breakfast was amazing
Coffee bar/ reception area and outside sitting area fantastic.
Also 2 fantastic restaurants outside but attached to the hotel and 4 brilliant coffee shops one of which is a Starbucks and the only one I didn’t visit.
Without doubt I’d stay here again. 10/10 especially for what I paid.
Good location: a big supermarket and plenty of restaurants nearby plus Oman Avenues Mall and Muscat Grand Mall in just a half hour walking away. City's attractions like Sultan Qaboos Grand Mosque, Opera or Qurum Beach are quite close to the hotel. It takes only about 15-20 minutes to get from there to airport by taxi, and if you would like to take a bus, A1 route stop is not too far on Sultan Qaboos Street.
Hotel staff is very friendly, I especially enjoyed my breakfast time there.
Truly amazing hospitality from all staff at Citadines Al Ghubrah Muscat. Addressed all my questions, and the room was very clean. The room was cleaned on a daily basis, and Ramadan decorations were a nice touch, too. Nice spacious rooms. Only 12 mins walk from the Sultan Qaboos Grand Mosque. If I revisit Muscat, I won't hesitate to book here again.
Amazing
72 reviews
9.4/10
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8.3/10
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FFarah Binti RamliI recently stayed at the Golden Tulip Hotel Muscat, and overall, it was a very pleasant experience. The location is excellent—central, safe, and close to shops, restaurants, and the beach. It made getting around Muscat really convenient. The room was spacious, clean, and well-maintained, with a comfortable bed and modern amenities. Staff were friendly and professional. Check-in and check-out were smooth and quick. The breakfast buffet was decent, with a mix of local and international options—though I would’ve loved to see a bit more variety day to day.
Lluke_middlebrookStaying at the Shangri La Al Husn Muscat has been one of the highlights of our time in the Middle East.
We decided to go for my girlfriends birthday and the team worked exceptionally well with me to deliver a unforgettable experience.
Getting to the Shangri La was a bit of a challenge and taxis do not come cheap in Oman. Though it was not challenging I do wish there was a pickup/drop off option for the guests.
The inclusive breakfast was wonderful and ordering off the menu assured that everything you ordered stayed fresh. There was a mixup with our order due to a language barrier but the food was still phenomenal.
The in room breakfast and room service was a highlight as it allowed you to take full advantage of the room and with the inbuilt heaters in the dining table assured the food stayed hot. The value for money on in room dining was disappointing as an order of a burger and fries came with a small amount of fries, however that was fixed with our next order.
The afternoon tea was delicious, highlights being the fromage and watermelon and the scones. Each afternoon tea was different and kept the palate excited.
The happy hour beverages were also included and always came with a suprise canapé from the restaurant.
In terms of the staycation, it was perfect. The interior and exterior of the hotel is beautiful and the sound of the ocean left you relaxed for the stay.
I would like to raise that there was a lot of sealife by the beach which deterred us from swimming in the sea as we had heard a lot about the Omani coast and didn’t have much confidence in the beach patrol and lifeguards there. We noticed some playing on their phones but they were always happy to assist taking a picture for the two of us. I would suggest a more upfront approach when it comes to what you can expect in the sea there.
A visitors lounge was also available allowing you to take full opportunity of the facilities till you left for your next adventure.
DD-MitriiGood location: a big supermarket and plenty of restaurants nearby plus Oman Avenues Mall and Muscat Grand Mall in just a half hour walking away. City's attractions like Sultan Qaboos Grand Mosque, Opera or Qurum Beach are quite close to the hotel. It takes only about 15-20 minutes to get from there to airport by taxi, and if you would like to take a bus, A1 route stop is not too far on Sultan Qaboos Street.
Hotel staff is very friendly, I especially enjoyed my breakfast time there.
HHanzo HattoriMy recent stay at the Mandarin Oriental Muscat was overall enjoyable, with several notable highlights. The hotel’s location near the beachfront is fantastic, offering stunning views of Muscat and the surrounding mountains. The interiors are beautifully designed, featuring natural materials that create a luxurious and calming atmosphere.
The rooms were ultra-comfortable, with excellent beds and top-quality linens that made for a great night’s sleep. I also appreciated the thoughtful in-room amenities, including good tea, a Nespresso machine, and water in glass bottles—a healthy and eco-friendly touch.
The shower gel, shampoo, and conditioner provided were of great quality, and the dental kits were decent. However, I did notice that some toothpaste tubes weren’t fresh, as the paste had become solid and dry in a few sets. Additionally, the shaving kit was of the cheapest level, which didn’t align with the otherwise high standards of the hotel.
Breakfast was good but not quite up to the level typically expected from Mandarin Oriental. There’s definitely room for improvement here, but I believe this is something the hotel will refine over time. The staff were polite and professional, which added to the overall positive experience.
Considering the hotel is still new, I’d rate the overall experience, including the price/value ratio, as 3.5 out of 5. I’m confident that with time, the hotel will address these minor gaps and elevate the experience to match the impeccable standards the brand is known for.
GGuest UserTruly amazing hospitality from all staff at Citadines Al Ghubrah Muscat. Addressed all my questions, and the room was very clean. The room was cleaned on a daily basis, and Ramadan decorations were a nice touch, too. Nice spacious rooms. Only 12 mins walk from the Sultan Qaboos Grand Mosque. If I revisit Muscat, I won't hesitate to book here again.
FFarah Binti RamliI had such a lovely stay at Sheraton Oman. From the moment I arrived, everything felt smooth and welcoming. One of my favorite things in the room was the coffee machine. I used it every day for my coffee break and absolutely loved it! The breakfast buffet was amazing, with so many options and everything tasting fresh and delicious. It was the perfect start to each day. The pool really stood out too - spacious, clean, and absolutely gorgeous. It was such a relaxing spot to unwind.
Overall, I truly enjoyed my stay and would definitely come back again!
ААрташесAloft Muscat is a great choice for a business trip — modern, fresh, and spotless. The rooms are compact but well-designed, everything you need for a comfortable night’s stay. The atmosphere is clean and minimalistic, with a contemporary touch typical of the Aloft brand. Staff are efficient, check-in is smooth, and it’s conveniently located for getting around Muscat. Perfect if you’re in town for work and want something simple, stylish, and reliable.
GGuest UserDisappointing week in a disappointing hotel. From the moment we landed in Oman, the intercontinental hotel was not helpful. When we asked for a taxi, they wouldn’t help us and we had to arrange ourselves. When we asked if we had a sea view, we were told “we had a partial sea view” which was actually a car park and a loud generator which rattled on all through the night. The generator was so loud we had to keep the balcony doors closed all the time. However, one night, even with the doors closed we were kept awake until 3am with loud bangs and clatters from hotel staff loading up vans with furniture after an event at the hotel. When we asked about booking the onsite restaurants, we were told they were all closed apart from the main one. Multiple times when we went to the main restaurant we were told it was too busy and we had to wait and come back later. When we did get into the restaurant, we often had to wait long times for food to be replaced or we given paper cups because they’d run out of glasses! When we tried to get the WiFi at the pool, there was none. When we tried to use the creams in the room, they’d run out. The staff were lovely and the food was nice but altogether, we didn’t feel looked after and definitely don’t feel this is a 5* hotel.
II live to travellocation good. near some fast food eateries. hotel breakfast was good but needs a bit more variety - i stayed for 3 nights so the dishes were almost the same every day. My room was comfortable. unfortunately my view was not great (another building). there were a lot of bugs (like flies) in the bathroom because there is poor air circulation.
suggestion: please have clothes hangers that can be used in the bathroom. Some hooks o the wall would be useful for coats/jackets.
the lady at the reception when i checked in wasn't warm or friendly. she had a neutral face. no warm greeting or friendliness that i would expect from a frontline hotel staff. she also was there when i checked out - she was on the phone and just gestured for me to drop my key card in the box. no ”thank you”, or ”bye” or anything.
nobody helped me with my luggage when i checked out. my van pickup was blocked by a parked car so i had to use the steps (and not the ramp). it would be nice if there was someone from the hotel to assist.
there was a male staff who helped me when my key card did not work on 14 September 2025. He was very helpful, warm and actually accompanied me to my room to check the card. good service!
overall, good stay. would definitely return if come back to Muscat.
GGuest UserExcellent location - close to shops, eateries, minutes away from the airport bus. Great pool on the roof top with panoramic views. Breakfast is fine with hot food selections changing from day to day.
The staff, both at the reception and restaurant, was very accommodating and helpful. Thank you!
The room was spacious and the bathroom amenities were acceptable. One suggestion is to retire some of the old towels; some were frayed at the edges.
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