The view is very beautiful, the hotel needs a refurbishment of the bathrooms, locks, lifts and furniture, as well as gardens and above all have everything in order before the guest arrives, Because he touched me down many times, first a batterless control, then because he had to ask or change it at different times in the whole night and this annoyed me a little, because it wasn't the right model, and a bath with the broken cap, The hotel is very comfortable and very comfortable.
1. Individual hotel front desk English is not fluent enough to affect communication. 2. Actually, I fooled me without a room when I checked in, and gave me a different room type on the first floor. After I ran to the front desk again and again, I still thought it was right. During this period, including Trip.com , the reply given by his agent to communicate was also correct. When I went to the front desk again, another staff member, no longer like the previous fool, after I repeatedly questioned, silent, default error. Then Trip.com went to verify and confirm the error. In addition, despite repeated requests, the hotel never apologized to me, including the staff who fooled me. 3. The van was set up at the concierge the day before, and the staff repeatedly confirmed and recorded the time in the workbook, but the next day I changed someone and told me that his colleague did not tell him anything about the car, which seriously delayed our trip of the day! 4. The water in the room was not put. 5. The first floor is black like the basement. Negative Ratings! ! !
The hotel is very well located and has everything you may need, as there is a shopping center in the lower part, where you will find restaurants, cafes, shops and cinemas. On the other hand, although it is not a beach hotel, it has a club where you can go and return with transportation from the hotel itself.
The hotel is great, but there is no breakfast, which is relatively unsatisfactory. Opposite the hotel lobby is the sea, and the surrounding area is relatively safe. The staff has a good service attitude, recommended
It is good, with good location and scenery. It has its own beach. The breakfast is great, and the swimming pool is great. The door is very big, and it should be the best hotel in the city.
Complete facilities, beautiful scenery, close to the sea, the hotel can lead to the beach, you can watch the beach sunrise and sunset, some rooms have sea view rooms. The surrounding facilities are perfect and there is free parking.
Located in Boca del Río (Mocambo), Hotel Playa Caracol is within a 15-minute walk of Mocambo Beach and Plaza Las Americas Shopping Mall. This beach hotel is 0.7 mi (1.2 km) from World Trade Center Veracruz and 6.1 mi (9.8 km) from Veracruz Harbour.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Satisfy your appetite for lunch or dinner at La Villa del Pescador, a restaurant which specializes in Regional cuisine, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free valet parking is available onsite.
Make yourself at home in one of the 39 air-conditioned rooms featuring LCD televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and complimentary toiletries.
Very Good
100 reviews
8.0/10
Price from
CAD 72
per night
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6.8/10
MMilyla tele no tenía ninguna app y el internet era lentísimo
GGuest UserVery well located, across the road from the caxa bus station. Hotel has a slightly outdated grandiose vibe but is pretty nice.
Room was decent, great shower. Didn’t use the pool but looked nice, and nice garden next to it. Breakfast was tasty with attentive staff
AAnonymous UserDetails like that they ask for a deposit of thousand pesos, check your room before delivering it, that they have no stick in the room, take points away from the service
MM42451****Complete facilities, beautiful scenery, close to the sea, the hotel can lead to the beach, you can watch the beach sunrise and sunset, some rooms have sea view rooms. The surrounding facilities are perfect and there is free parking.
GGermano Brasileiro PinheiroThe hotel is very well located (just beside the AU bus station and the river walk). Staff are lovely and friendly. The room is simple but quite comfortable. I would stay again!
MMcPheeWe had a nice stay. The room was nice and spacious, with a nice desk. The aircon filter maybe needs cleaning but apart from that we would come back.
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