The hotel is nice and the room was clean (except for the long black hair left all over floor in the bathroom). The breakfast is just a sandwich box, there is no coffee (just instant coffee). I would expect better.
The staff is not accommodating and never seems to be in a good mood. I was also asked several times to pre-check online. After the third email reminder, I tried and the system didn’t let me complete it. But you can be sure that when I showed up at the reception that is the first thing they asked. Why don’t you have a QR code?
Also, they charge you for lockers. I have never been in an hotel where luggage storage wasn’t complementary.
The experience could be different if they improve a few things.
The real experience of Kurashiki Royal Art Hotel is located between Kurashiki JR Station and the beautiful scenic area. It is close to both places and it is very convenient to travel. As soon as you enter the hotel, there is a very high lobby space, and the light is bright and comfortable. We stayed in a room with a 270-degree view. The room area is relatively large in Japan and is a very good experience.
The staff I came came across were all very polite and had welcoming smiles, no matter at the reception desk or the restaurant on 20/F. I enjoyed my stay here, but it felt comparable to the 3 star hotels, just slightly better especially thanks to the fabulous breakfast and location of breakfast…If hotels have half stars, i would think it’s’more of a 3.5 star hotel instead of a 4. I have a few suggestions which the hotel can look into to improve in the future.
3 Things to improve on:
1) I picked this hotel because I read other reviews saying the hotel is connected to a bridge from the Okayama station. This is true but unfortunately there were no signs in the station to guide travellers unlike another hotel like Granvia. Google suggested that I look for the west exit which I did, but I ended up being at the ground level hence had to bring big suitcase all the stairs…then I spotted the bridge and ANA crowne plaza from the street
2) cleanliness can be improved. There’s a UCC drip coffee machine in the room. I don’t drink coffee, and the box for the drip coffee selection was refilled. However I spotted a used capsule on the floor near the wall. The bin was not blocking the view, so the cleaners could’ve easily spotted the rubbish if they had been a little more careful and looked under the table when they have to clear out the rubbish bin anyway.
3) I sent a message to the hotel via TRIP.com. The message wasn’t replied promptly, as in within a few hours. Ultimately it didn’t matter anymore, I arrived at the hotel before somebody managed to reply me. Maybe it’s the system that’s problematic which may have caused a lag? Or staff only look at mails/messages when not too busy at the front desk?
Might be the worst hotel i've been to in Japan in terms of cleanliness and soundproofing (latter is actually non existent - you'll hear people talking and watching TV) - but the price was close to being free and location is extremely convenient. I won't chose this hotel next time, but if you sleep well and need a place to crush for a night - it's ok
The hotel is a bit of a walk from Kurashiki Station, and navigating the cobblestone paths through the scenic area can be quite tiring with luggage. On our return, we had the hotel arrange a taxi, which cost 1200 JPY.
The hotel grounds are beautiful, and its location right in the Bikan Historical Quarter makes shopping incredibly convenient. Rooms are clean and quite modern. Just be aware that if you select the 'Do Not Disturb' option, towels will not be replaced. The breakfast restaurant offers an elegant setting, primarily serving Japanese cuisine, and you can even take coffee to go after your meal.
Overall, it's a very high-quality hotel.
Facilities: The room was quite spacious; we could lay down two 30-inch suitcases flat, and there was plenty of room for a 24-inch one on the luggage rack. On our floor, there was a microwave, disposable chopsticks, and an ice machine. The shower had great water pressure, and the bed and pillows were very comfortable. It was fully equipped, and the toiletries were POLA.
Hygiene: Overall, it was quite clean, though there was a bit of dust on the windowsill, probably because it was hidden by the table and curtains.
Environment: The location is very convenient. There's a Matsumoto Kiyoshi downstairs and a Lawson directly across the street. Kani Doraku is also very close, and it's only a 10-minute walk to the Shinkansen.
Service: Excellent. The front desk provided complimentary amenities and consumables.
This hotel is genuinely great. There's a dedicated passage directly from the JR station to the hotel, so you don't even need an umbrella if it's raining. Dining is incredibly convenient too; there are all sorts of restaurants in the commercial area right downstairs, from ramen to coffee. Everything is perfect!
I needed accommodation on short notice and used this hotel, and I was impressed by its excellent cost performance. The ample parking is a great advantage for those traveling by car. The free breakfast, while commensurate with the price, was very convenient.
Also, the late check-in time was reassuring, as it allowed for flexibility in my schedule. While the building shows some signs of age, it's clean and well-maintained, and I didn't feel uncomfortable. I think this is a good option for anyone looking for affordable accommodation in Kurashiki.
I stayed at this cabin hotel for two nights to visit Naoshima Island and it was a truly great experience. If you are looking for a unique and high-quality stay, I highly recommend it.
The Highlights:
• Service & Food: The staff is incredibly friendly and welcoming. A huge standout was the breakfast, it was exceptionally fresh and delicious!
• The Cabin: For a ”cabin” style accommodation, the space felt surprisingly roomy. The bed was very comfortable, and I slept quite well.
Addressing the ”Security” Concern:
Before booking, I was a bit hesitant because of previous reviews mentioning that the cabins do not lock. However, after staying there, I didn't find this to be an issue at all. I never felt unsafe and it didn't take away from the experience.
Good to Know:
The only thing to be aware of is that since it is a shared sleeping hall, you can hear some noise from other guests. However, in my experience, it was still a very pleasant and calm environment.
I honestly have nothing negative to say, it’s a perfect spot for travelers heading to the art islands!
Facilities: New, with a free public bath on the top floor.
Cleanliness: Spotless.
Environment: Excellent location, just a 10-minute walk to the station and outlet mall.
Service: Warm and attentive, with complimentary bottled water in the room and a free coffee bar on the eleventh floor.
Amazing
192 reviews
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Ll3unnyThe staff I came came across were all very polite and had welcoming smiles, no matter at the reception desk or the restaurant on 20/F. I enjoyed my stay here, but it felt comparable to the 3 star hotels, just slightly better especially thanks to the fabulous breakfast and location of breakfast…If hotels have half stars, i would think it’s’more of a 3.5 star hotel instead of a 4. I have a few suggestions which the hotel can look into to improve in the future.
3 Things to improve on:
1) I picked this hotel because I read other reviews saying the hotel is connected to a bridge from the Okayama station. This is true but unfortunately there were no signs in the station to guide travellers unlike another hotel like Granvia. Google suggested that I look for the west exit which I did, but I ended up being at the ground level hence had to bring big suitcase all the stairs…then I spotted the bridge and ANA crowne plaza from the street
2) cleanliness can be improved. There’s a UCC drip coffee machine in the room. I don’t drink coffee, and the box for the drip coffee selection was refilled. However I spotted a used capsule on the floor near the wall. The bin was not blocking the view, so the cleaners could’ve easily spotted the rubbish if they had been a little more careful and looked under the table when they have to clear out the rubbish bin anyway.
3) I sent a message to the hotel via TRIP.com. The message wasn’t replied promptly, as in within a few hours. Ultimately it didn’t matter anymore, I arrived at the hotel before somebody managed to reply me. Maybe it’s the system that’s problematic which may have caused a lag? Or staff only look at mails/messages when not too busy at the front desk?
JjennychenjieThis hotel is genuinely great. There's a dedicated passage directly from the JR station to the hotel, so you don't even need an umbrella if it's raining. Dining is incredibly convenient too; there are all sorts of restaurants in the commercial area right downstairs, from ramen to coffee. Everything is perfect!
GGuest UserThe staff were incredibly friendly and attentive. I had a lovely interaction with one young lady from Jiangxi who even asked if I knew her home province – and yes, thanks to my middle school geography lessons, I certainly did! They offered a good selection of complimentary small drinks. There's a supermarket right across the street and an outlet mall nearby, making it very convenient for shopping.
FFerfer8We are a family travelling with 3 kids so we drive a car, and factored in luggage space.
1) Vessel hotel has hands-down one of the best beds ever! We checked and realised it was a Simmons mattress so the beds really offered us deep & restful sleep!! Love this!
2) The carpark was right outside the hotel so it was super convenient not having to walk up & down diff storeys to take things from car. We returned to hotel ard 10pm on 1 night & there were no more parking lots! We’d have to park at a multi-storey building that was 12mins walk away, which wld have been v convenient.
3) The breakfast was yummy. We went in summer & enjoyed the Barazushi (Okayama special during festivals) & the rice was sweet, salty, flavourful, and delicious with prawn, eggs, eel, lotus roots (see pic). Really yummy! Try it
4) Hotel staff were very helpful! We asked for an extra luggage stand so we wldnt need to bend too low & they brought it immediately.
5) There’s a big supermarket just across the road with cheap groceries that we stocked up on for our road trip.
6) If you intend to drive, this is a highly recommend hotel in Kurashiki!! Wld stay here again! It was great!
我我是逮丸郎We needed parking for this road trip, and although the hotel had some, spaces were limited and on a first-come, first-served basis. Luckily, the hotel staff provided very detailed parking information for the surrounding area, which was a huge help! (A staff member with a leg injury explained it to us very carefully.) They also have a promotion every day from 6 PM to 8 PM where you can enjoy a soft drink (they also have alcohol), so don't miss it!
GGuest UserFacilities: New, with a free public bath on the top floor.
Cleanliness: Spotless.
Environment: Excellent location, just a 10-minute walk to the station and outlet mall.
Service: Warm and attentive, with complimentary bottled water in the room and a free coffee bar on the eleventh floor.
AANDREAS NUR JAHJAVia Inn Okayama was our 6th hotel on this journey, and its location honestly couldn’t have been better. Being directly connected to Okayama Station made everything very convenient — from getting around to grabbing daily necessities. There were even some supermarkets inside the station, which were super handy.
The lobby was on the 5th floor and already set the mood, with an amazing view overlooking the station and the city.
Our room was simple and comfortable, featuring a small double bed, a desk by the window, a chair, an air purifier, and a fairly new TV with YouTube and Netflix access — perfect for relaxing after a long day.
Space was a little tight when we opened our luggage, but it wasn’t a big issue. Even though the bathroom wasn’t very spacious, it still provided enough room to sit comfortably on the toilet, which we appreciated.
The real highlight was the view — an unblocked cityscape right from the room that made both mornings and nights extra special.
Convenient, comfortable, and memorable — Via Inn Okayama was a great stay right in the heart of the city.
GGuest UserI stayed at this cabin hotel for two nights to visit Naoshima Island and it was a truly great experience. If you are looking for a unique and high-quality stay, I highly recommend it.
The Highlights:
• Service & Food: The staff is incredibly friendly and welcoming. A huge standout was the breakfast, it was exceptionally fresh and delicious!
• The Cabin: For a ”cabin” style accommodation, the space felt surprisingly roomy. The bed was very comfortable, and I slept quite well.
Addressing the ”Security” Concern:
Before booking, I was a bit hesitant because of previous reviews mentioning that the cabins do not lock. However, after staying there, I didn't find this to be an issue at all. I never felt unsafe and it didn't take away from the experience.
Good to Know:
The only thing to be aware of is that since it is a shared sleeping hall, you can hear some noise from other guests. However, in my experience, it was still a very pleasant and calm environment.
I honestly have nothing negative to say, it’s a perfect spot for travelers heading to the art islands!
GGuest UserMight be the worst hotel i've been to in Japan in terms of cleanliness and soundproofing (latter is actually non existent - you'll hear people talking and watching TV) - but the price was close to being free and location is extremely convenient. I won't chose this hotel next time, but if you sleep well and need a place to crush for a night - it's ok
Mmeow_littlecatThis was my second time staying at Abest Grande Hotel, and once again, the experience was excellent. The service is extremely good — all staff are very polite, welcoming, and always greet guests with a genuine smile.
We were offered a welcome drink upon arrival, which was a very nice touch. The staff were also very helpful in calling a restaurant on our behalf to assist with making a reservation, which we truly appreciated.
The room was clean, comfortable, and well maintained, providing a relaxing environment after a long day. The location is also very convenient, with easy access to nearby transportation, restaurants, and shopping areas, making it a great base for exploring the city.
Overall, the hospitality made us feel very comfortable and well taken care of throughout the stay. I will definitely choose to stay here again on my next visit.
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