Luv the room. Facing mt aso. Spacious with comfortable bed. No resturant in the hotel but can walk to a family mart at the main road and bring back to the dinning area. Can.warm up food. Hot tea n coffee provided.
A very nice stay in the city of Kumamon! Staffs are friendly, the room is big, amenities are well prepared. Had a three-night stay in the same hotel and enjoyed the convenience of it as it’s right next to the JR Kumamoto station with bus stops nearby and connected to the AMU plaza.
I didn't have to think about the noise around me without hearing the sound of the room around me in a complete private room.
I will use it again if I have another chance.
Amazing stay. If you have a car I recommend here. The dinner and breakfast was amazing and the staff were super friendly. I spoke a little Japanese and they were so patient with me practicing. The outdoor onsen was the best I’ve stayed at and I could even see some stars at night!
Only down side was there was no wall plug next to my bed.
Only recommendations is I wish Onsen had ‘adult only’ bathing time as a Single female traveler I’m not the biggest fan of children during my bathing time because of noise.
The room is large and the price is reasonable. It is located just outside Shinshi Street, so you can go shopping, which is very convenient. There are also many famous restaurants nearby, such as Kurotei Ramen and Katretei Tonkatsu, which are only a few minutes' walk away. I will consider staying here again next time I go to Kumamoto. 
I had an enchanting two-night stay at this hotel, where the picturesque view of the river from my room added a serene touch to the experience. The included breakfast and dinner were nothing short of fantastic, offering a delightful journey through Japanese cuisine. The attentive service further elevated my stay.
The onsen was a highlight, boasting a spacious interior and a tranquil outdoor area. The immersion in the calming waters was a rejuvenating experience, and the overall ambiance added a profound sense of relaxation to my stay. Highly recommend for those seeking a blend of natural beauty, exceptional food, and attentive service.
The weather was very nice and the sunset was beautiful.
It was Golden Week and the price was 58,000 yen for two people.
I was looking forward to the food, but they didn't even serve spiny lobster.
For about 20,000 yen per person per night, I would be happy with the dinner.
I made the reservation about a month in advance, and it was a room facing the mountain.
When I made the reservation, I wasn't able to specify the type of food or the room.
I had a vague idea of the price, 58,000 yen for two people with two meals.
The service and the hotel's attitude were good, so the dinner was very disappointing.
Very traditional ryokan. You have to take off your shoes when you enter the door. There is a Chinese waiter at the front desk of the hotel. But obviously he is a newcomer, and he is not very familiar with some management matters of the hotel and the surrounding attractions. The order is one parking and two food, the ingredients are very fresh, the variety is rich and creative, and the taste is good. Early and evening meals are served in separate private rooms. The hotel proprietress will personally visit each private room to worship visitors and collect their comments on the hotel. The hotel itself is good, the balcony of the room booked has a private bath, facing the river. It's just that the private soup is very ordinary, and the scenery is also average. Yamaga is really a small place, there are no shops and no attractions. There is only one Yachiyo and Lantern Museum. There is nothing to shop around. If it's just a clean picture, it's barely acceptable. More than 3,000 a night is not cost-effective.
It's a simple hotel that seems to cater to business people mostly. There's a parking lot, which is very convenient.
For the first time in all the time I've lived in Japan, I asked for residence card, which I thought was odd.
Extremely excellent hotel.
All the staff have a great attitude, take the initiative to take luggage, park on behalf of the car, send luggage to the room, introduce the facilities in the room, be kind and courteous.
Seafood theme for dinner, abalone, octopus, seafood feast, excellent food, elegant restaurant layout.
The bathroom in the room is very large, 11:00check out, the bathhouse is open for 18 hours, very considerate.
The rooms and bathhouse have a first-class view.
Great
23 reviews
9.0/10
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Rs 61,795
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9.4/10
Amazing
BBokkie TruongAso Base is more than the usual backpackers hostel. I think it's like a boutique guesthouse. We spent an enjoyable 4 nights there. The owners are friendly and helpful. The facilities are spotless. The communal area downstairs has a well equipped kitchen and comfortable area for meals, reading etc. On the cold days we were there a log fire was made to warm us up! The bedrooms are comfortable and the communal showers/toilets are kept very clean. Adequate so never any waiting for a place. We also appreciated the discount tickets to the nearby Onsen. This is a great place at good value to stay in Aso.
HHON MINGExcellent location in the city centre, a few minutes from shopping, convenience stores, and the Sakuramachi Main bus terminal. Though it is no frills 3-star limited service hotel, location is the best and the price is reasonable. No cleaning in my room plan but acceptable. Will stay again.
AAnonymous UserGood location with shopping arcade right next to it! Lots of good shops like Mister Donut, Gindaco. Walking distance to most attractions like Kumamoto Castle and famous ramen. Great variety of self-pick up amenities (toothbrush, cleanser, body sponge, comb, tea, coffee etc.) and special request amenities like hair curler, latex pillow, power bank, shoe dryer and many more! Easy digital self-check-in with staff assistance. Good breakfast variety and clean environment. Luggage storage with front desk is also easy! Parking guidance brochure available. Free cheese grain snack upon check-in. Highly recommend for anyone to stay here!
JJustin L.This hotel is amazing! I stay with my family and the place is just spotless. Loved the large bathroom two sinks available!
Dont get me started with the outdoor onsen and that was fantastic after a long day of driving.
Breakfast is great and the place is within walking distance to the shopping centers, we end up having dinner at the Kumamoto Food stall.
Cosy place, nice beds, Netflix and YouTube available on the TV, coffee and tea and free amenities for guest to enjoy.
GGuest UserLast week, I stayed at Kurowakaso for one night~~!
First of all, I really, really recommend it👍🏻 Go there a hundred, ten thousand, and a thousand and five hundred times!!
The staff are very kind, and the hot spring facilities and room condition are the best!
I was able to try on traditional Japanese clothes, and the food was especially the best!
The food was really good, and they gave me so much food that I almost burst😂
I was lucky that my group and I were the only ones in the family bath and large bath, so I took pictures, but the hot spring for guests only is also amazing!
It was a good memory~ A lot of Korean tourists are going to Kumamoto these days, so if you're thinking about visiting a hot spring, I recommend this place👻
(By the way, there's a staff member who speaks Korean really well♡)
TTannkerHotel is newly renovated. Give a new and upscale look. Location is well located at the bus and train terminal. A big mall with lots of restaurants and shops to dine and shop. Room is small but is good and comfy.
GGuest UserI honestly do not know where to start, I booked the hotel without really knowing much about Kumamoto Prefecture. After arriving in Kumamoto City and then realising Ueki Onsen is another 40 minute bus ride I was thinking oh dear where am I staying. After arriving at the hotel I was greeted by the manager of the hotel who showed me to my room and gave me a tour of the facilities. Once settled in I realised there isn't great public transport around and I primarily wanted to see Beppu and Yufuin during my stay, I enquired with the manager on where I might be able to rent a car, with little to no Japanese language under my belt he took it upon himself to reserve a vehicle for me and offered to drive me himself to collect it. He then also said he would take me back to return it a few days later. After my trips to Beppu and Yufui village (Not to be missed) and not to miss the outstanding and beautiful surroundings in Uekimachi and the Aso region. The manager and I set off to return my hire car, on the way back he took me to Kikuchi shrine to pray and also gifted me coffee and cake. They also accommodated me with use of the on site onsen (amazing) after hours as I'm heavily tattooed. I feel truly grateful to have found this hidden gem of rural Japan and if you are thinking of traveling this great country I emplore you to go off the beaten path. I experienced untold kindness during my stay and have memories of a life time. Thank you so much guys
LLau LilA very nice stay in the city of Kumamon! Staffs are friendly, the room is big, amenities are well prepared. Had a three-night stay in the same hotel and enjoyed the convenience of it as it’s right next to the JR Kumamoto station with bus stops nearby and connected to the AMU plaza.
KkeikitesLocation was good, it is very near a shopping district filled with restaurants. Room was clean.
Hotel room was clean and I like that they even offer instant soup (free for hotel guests) beside the reception.
Minus some points on service as a receptionist gave my mum attitude when asked on how to operate the laundry machine.
TTraveller CI stayed at this hotel twice. The second time (this booking) we had a room on the older (?) wing and it was almost twice the size of the first one. So for this review I will only share feedback on this “older” room.
This room was big and thus good for us as we had 2 large luggage and more space in the room allowed us to open and pack our luggages with ease.
The bathroom was large with the large traditional bathtub. Toilet had bidet and etc but lacked heating which made it very cold in the winter. Basin tap was still the old turn types which was not eco friendly as it’s more difficult to shut it off.
Location was just opposite the train station which was excellent. But the nearest convenience store is also only at the train station which is about a 5-7mins walk away.
Breakfast was curated to suit the Japanese palette more and ends at 9a.m which is really way too early!!
We left something behind in the hotel but they managed to send the item back to us at our new hotel (still in Japan) which was highly appreciated.
Despite a few minor shortcomings listed above, the pros still outweigh the cons and I’ll definitely be happy to stay here again.
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