The room is large but has few facilities. When I entered, I found that there was no water, cups for drinking, or electric water heaters. There were no toiletries. I borrowed them from the front desk but they were all pieced together.
The second floor is useless except for the terrace.
But the place is big and you can stretch out.
Overall, it's worth the price
La Palma is the greenest and most beautiful of the Canary Islands, hence its nickname, ”the beautiful island.” It has a diverse flora and its climate is spring/summer year-round. Interesting places? Many of them are its beaches, waterfalls, and forests. The laurel forest, the production of a Canarian rum distillery, gofio mills, and, best of all, its people. The parador is fantastic, as it's a typical La Palma building with its interior courtyard, where the spring microclimate is present, terraces, and a seafront restaurant with views. The Punta de Santa Cruz de la Palma and its well-maintained gardens with a waterfall, pond, and dragon trees facing the sea.
The service couldn't be better. We'll be back.
Hard rock is a big hotel so the bus stop is in front of is. However the bed got too soft because of heavy use. Hotel breakfast is on point, there are a lot of guests but still many choices of selection available.
Not a bad hotel in the very center of the city, there are many restaurants, cafes, shops nearby. The room itself is small, and it was a bit dirty. The breakfast was quite weak, and not tasty.
Very good hotel. Great location. Very friendly staff. Rooms of just the right size. We had separate beds, almost all rooms are like that but you can ask that even if they are single beds they join them. The beach is very close, 100 m away. Public transport is plentiful and cheap.
The room was very nice and clean, a little hot at night (there is air conditioning but unfortunately it makes me asleep with the burning air).The building is new and well maintained. There is no parking, so you need to turn somewhere around the neighbouring roads to find a place, but with a little patience you find. In general we were very good. Fantastic shower.
Ben hier al vaker geweest omdqt het een fijn en schoon hotel is. Op een mooie locatie. Mooi zwembad. Lekker bed
Very Good
62 reviews
8.5/10
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8.6/10
Very Good
GGuest UserThe room is large but has few facilities. When I entered, I found that there was no water, cups for drinking, or electric water heaters. There were no toiletries. I borrowed them from the front desk but they were all pieced together.
The second floor is useless except for the terrace.
But the place is big and you can stretch out.
Overall, it's worth the price
CClarestaBest 4 star hotel!!
Initially we were worried about an all inclusive 4 star hotel. What if services, food, drink and entertainment aren’t good, we will be stuck! However, they changed our mind the minute we got there. As I approached the counter, they welcomed us and said they would check if our room was ready. Although it’s not, they took our bags for us and gave us a card (which allowed us to go and have lunch without extra cost) so we could start enjoying our time at the hotel.
The room was clean and we loved the deco. We loved the attention to detail too! You can tell a lot of thoughts have gone into the design of the room.
We love the food there too. We had breakfast, lunch and dinner every day we were there. Apart from the usual kids’ favourite, the main dishes were different at every meal every day. I particularly enjoyed the freshly cooked fish and paellas; and the Halloween themed night meal.
The animación team was excellent. They were very good with my kids. My youngest was a bit shy to start with at the kids club. One of the staff gave her a lot of special attention to help her settle in. The evening entertainment was better than expected too. We really enjoyed the acrobat show. It’s not exactly BGT standard but it’s definitely entertaining enough to keep all of us happy.
It’s also 10 mins away by car from the airport. We actually took the bus on the way there. It cost 1.40 eur per person and it stopped right opposite the hotel. On the way back, taxi cost 13-15eur. We also love that there is a beautiful beach right next to the hotel. It’s so thoughtful that there is a shower and towels right next to the gate so you could clean your feet before getting back to the hotel.
If there’s anything to complain about, I would say the steam room wasn’t working during my stay!
GGuest UserI am happy to my stay with Secrotel Hotel Praque. I book it after checking reviews from other travelers comment. Yes, price is good and to it's location, it is close to shopping centre, restaurants and supermarkets. Staff are helpful. Buffet breakfast is good. Breakfast restaurant is on the top level of this hotel, we can enjoy stunning ocean view and sunlight while having breakfast. It is bonus. However, a minor thing I like to share is during busy morning especially when restaurant is full house, it always running out of coffee cups, juice glasses as well as cereal bowls. I cannot have to wait a long while for these 3 times from my 5 days breakfast. Maybe hotel can put some signage to suggest guests be eco-friendly minded to re-use glass, cup and bowl when refill. As I have seen some have 5 -6 cups and glass on a table. Bed is comfortable, room is clean with basic things you need. Yes, no electric kettle, no slippers as standard 3 stars hotel do. So, I have no complaint. There has no more noise from constructions, as this is my concern after reading other travelers comments in the pass. So I think all is done. Hotel locates next to taxi, bus station but not close to beach area. It's no problem to me for this winter travel. I am very happy for all. Definitely recommend it to others.
HHUIHUAVery suitable for parent-child vacation, the hotel has arranged a lot of programs from morning to night. The design details of the hotel are super beautiful and ubiquitous, perfect African style. There are 9 swimming pools, you can definitely find the place you want to lie down and relax. There is a long row of shopping festivals and small restaurants at the entrance of the hotel. The Tujiu restaurant is the most authentic and delicious. The Chinese boss behind the scenes is super enthusiastic about us every time we eat After sending a large glass of wine, take a 7-minute taxi ride from the center of the dunes
GGuest UserIdeally located in quiet part close to old town as well as the *****. Two pool areas (one with shallow kids pool) and food available by larger pool -also small dining area just past reception (good selection for breakfast).
Pool table for older kids and small playground for toddlers onsite.
Very clean complex and friendly staff. Fully equipped kitchenette and lovely powerful shower in bathroom which I loved!
Close to lots of shops and restaurants, but relatively steep stroll downhill to beach, fine for us but could be a workout with buggy or if any mobility issues. There was on street parking outside if hiring a car. Lots of taxis around if not! We enjoyed exploring the local areas on foot after a day of sightseeing…some great restaurants close by in the old town.
No air con in the apartment that we could see (but we didn’t ask either as we stated at end January so 24 Celsius and pleasant indoors and out) - recommend checking if going at peak times.
Pools weren’t heated but nice for a dip- clean and lifeguards on duty at both between 9:30 and 6pm.
Relaxing short break at lovely complex, we’ll be back!
GGuest UserThe accommodation needs updating and needs TLC until they get round to it. It is very clean, staff are friendly and happy to help. where we had fridge and kettle need to have double plug, they was quick and gave me a extension lead to use both together. it a shame bar inside not opened as we had windy nights and we was sat pool bar with patio heaters on which i didnt do.
Lovely that in your accommodation you are told about put your towels down around the pool, that they get removed if not being used so no blocking sunbeds.
could do with some paperwork for you to keep on your visit on what time you choice for meals and also what time snacks available on the all inclusive.
It a lovely touch that you get a towel for you to use at the pool i not been to hotel that gives you them..
Food is good for a 3star only thing would be a problem in higher season is only 1 toaster in dining room.
I full enjoyed my stay here. I would stay here again..
YOU ALL SHOULD BE PROUD OF YOURSELF XX
I know people have put about road outside but the hotel can not be held responsible for this as it down to council..
DDouglas JamesWe arrived just as the hotel was subject to a power cut. The young guy receptionist took us to the room as our door keys would not work due to the electricity outage. The electricity came back on in reception about 5 minutes later but someone had to go room to room to reset each rooms supply. Some 2 hours later after having sat in the dark unable to unpack and several tracks to reception and being told we were priority we gave up and went out to dinner in the clothes we travelled in after a 4 hour 30 minutes flight. Other hotels were affected in the same street apparently.
Once this issue was sorted by the time we got back from dinner everything was great. Lovely breakfast, lovely room with Molton Brown shower gel, shampoo and hand soap and lotion. Lovely pool and no issue getting sun beds. Short walk to the beach and dunes but a lot of steps up and down. Also 10 minute walk to Yumbo shopping centre which had everything you needed from great shops to excellent restaurants and bars. Great place for LGBTQ to meet up and great place to people watch.
Definitely recommend
AAnonymous UserThe room was spacious. The staff were actually quite good. If you can speak Spanish, they'll be happy to chat with you. Some staff don't speak English well, so sometimes you might feel they're not very welcoming. They gave us two glasses of champagne on our first day. The breakfast was pretty average.
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