Location-wise, it's right next to Ghent City Hall, super central! Most of Ghent's attractions are within a 10-minute walk, and there are plenty of supermarkets and restaurants nearby, like Carrefour and McDonald's. However, because it's so central, it can get a bit noisy; you can still hear people on the street late into the night.
Service: The front desk staff were all very friendly and enthusiastic, and there's complimentary water.
Facilities: It's an older hotel, which is fine, but the TV isn't a smart TV so you can't cast to it. The air conditioning didn't seem to heat up enough, even when set to the maximum fan speed and highest temperature. On the upside, the room itself is very spacious.
Cleanliness: It was very clean.
Overall, for a few hundred yuan, staying in a chain hotel like this offers good value for money.
The hotel is clean and tidy, with a great location close to the train station, just a few minutes' walk away. They offer complimentary self-service filtered water, a coffee machine, and tea bags. My only complaint is the hairdryer; it overheats after about twenty seconds of use, and you have to wait a long time before you can use it again.
Booked for a friend. The location is superb, less than 1 minute from the church and less than 2 minutes from the bell tower. For such a prime location, the price is very reasonable. Standard rooms only have showers, but upgraded rooms (for an extra 20 Euros) come with a bathtub. Breakfast is comprehensive and served until 10:00 AM, which is a good option if you want to save on meal costs.
This place is great, very quiet. There's a small bus terminal right outside (many bus routes start there). The bar downstairs looks lively, but the residential area is completely undisturbed. You have to walk down a corridor to get to the rooms, and the corridor door requires a key card to enter, so there's no need to worry about bar patrons accidentally wandering into the residential area (it's very safe).
The hotel itself is also clean. Although there's a construction site nearby, I didn't see any construction happening, and I couldn't even hear any street noise (which I was quite happy about).
It's perfect for anyone arriving in Ghent by Flixbus, as it's less than a 10-minute walk (about 600 meters) from the Flixbus stop.
We had a really nice stay, the room was spacious and clean and the bed was very comfortable. We only interacted with the front desk during check in and checkout, but they were very friendly. The lobby looks grand. There was free fruits, coffee, and water in the lobby. We felt it was worth the price we paid.
The hotel boasts a prime location, just a 10-minute walk from the train station. The hotel environment is quiet and comfortable, and the rooms are spacious enough to accommodate guests who wish to cook.
Nice and modern hotel. We had a triple room. Friendly staff. There was a small error with the tourist tax. I was told I still needed to pay. After checking out, I looked at the Trip.com app and saw it was already included. After verification, they refunded it. Well resolved. We didn't use it, but they have a nice fitness room. Parking is available on the hotel grounds for 20 EUR per day. The location is in an industrial area, close to the AA Gent football stadium. You can visit the stadium. There's a small fan shop and a supermarket underneath the stadium.
When you stay at Castanea in Merelbeke, you'll be next to a golf course, within a 15-minute walk of Rodeland Bicycle Trail 1 and The Cottage. This golf castle is 2.6 mi (4.3 km) from Ghelamco Arena and 3.6 mi (5.8 km) from Ghent University Hospital.
Take advantage of recreation opportunities such as bicycles to rent, or other amenities including complimentary wireless internet access and a fireplace in the lobby.
Buffet breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 8:00 AM to 10:30 AM for a fee.
Featured amenities include multilingual staff and a library. Free self parking is available onsite.
Make yourself at home in one of the 5 guestrooms. Complimentary wireless internet access is available to keep you connected. Private bathrooms have complimentary toiletries and hair dryers.
Hotel Carlton in Ghent offers a warm welcome, spacious rooms, and excellent cleanliness. The staff are genuinely helpful, breakfast is generous, and transport links are convenient. It’s quiet yet close to the historic center, making it a comfortable, great-value base for exploring the city for leisure travelers and short stays.
I booked a 3-night stay at the Ghent Marriott through Ctrip, checking in from May 11th to May 14th local time. My actual experience was really great. The hotel's design is quite cozy, and the lobby lounge has a high ceiling, making it feel airy and grand. I especially want to mention that when I checked in on the afternoon of May 11th, a bearded gentleman at the front desk warmly welcomed me and helped me with my luggage to my room. That evening, after having a drink at the lobby lounge, I accidentally left my credit card behind. He personally brought it to my room. I hadn't even realized I'd forgotten it, so I was really surprised 😲 and delighted that he remembered my room number. On May 14th (Thursday), my check-out day, I had a flight to catch, but breakfast on that holiday started at 7 AM. When the front desk found out, they helped me coordinate with the restaurant to have an early breakfast. I think both of these small details were really touching. I left a thank-you note and a tip for the bearded gentleman at the front desk since our shifts didn't overlap. The service was excellent, highly recommended!
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85 reviews
9.3/10
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8.2/10
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ZZhongcaifaThe experience was great, but the hotel's location was a bit out of the way, and it was a little eerie to walk back alone late at night. Also, half of the hotel was under renovation, so the gym was unavailable, which was a shame. However, the staff were very friendly.
HHuanqiuyuzhoulvxingjiaThis hotel was the most impressive one on my trip through the Netherlands, Germany, France, Luxembourg, and Belgium. It's located right in the heart of Ghent's scenic riverfront, a World Heritage site, one of Europe's top ten design hotels, and on the list of the world's top 100 hotels! Staying here, it truly lives up to its reputation. It's incredibly well-designed, opulent, a genuine antique with a strong sense of culture and history. The classic Baroque style is evident, and the furniture and decor are all traditional European. It exudes the luxurious feel of an ancient European palace! The breakfast was also excellent, especially the breakfast restaurant, which has fantastic views!
GGuest UserThe boss didn't understand English, it was difficult to communicate, and he charged arbitrarily. He changed my double room to a double bed. The location is next to the tram, there is a tram at about 5:00 in the morning, it is very noisy, I can’t sleep
GGrandBeanThis hotel, converted from an old military arsenal, is incredibly unique. If you're into architecture, you absolutely can't miss it. The rooftop bar is also super chill. I'll definitely come back next time.
GGuest UserThe hotel boasts a prime location, just a 10-minute walk from the train station. The hotel environment is quiet and comfortable, and the rooms are spacious enough to accommodate guests who wish to cook.
LLonely ExplorerHotel Carlton in Ghent offers a warm welcome, spacious rooms, and excellent cleanliness. The staff are genuinely helpful, breakfast is generous, and transport links are convenient. It’s quiet yet close to the historic center, making it a comfortable, great-value base for exploring the city for leisure travelers and short stays.
GGuest UserMooi hotel, in het centrum op de rand maar toch gemakkelijk te bereiken, parking vrijdagmarkt op boogscheut.
Heel ruime kamer, groot bed, mini bar, koffie faciliteit, badkamer met bad en douche, mooi uitzicht op het water.
Vriendelijk personeel bij het onthaal, bij het ontbijt iets minder.
Toffe ontbijtruimte op het 3e verdiep met zicht over Gent en het water.
Ontbijtbuffet goed maar niet luxueus.
Dit hotel is zeker een aanrader!
GGuest UserI had a wonderful stay at this hotel. The room was very clean, well-organized, and extremely comfortable. I was impressed by the attention to detail and the overall freshness of the space. The location is excellent—convenient, accessible, and close to everything I needed, which made getting around the city very easy. The front desk staff were also incredibly friendly, professional, and helpful, making the entire stay even more pleasant. I would definitely stay here again and highly recommend it to anyone looking for a great place to stay.
TTravel WWThis hotel has nothing but the front desk. The room is not on the same floor as the front desk. In addition to the excellent location, there is no other recommended price is too low. I don't know how this is listed. Four stars.
GGiles LawrenceThe room was fine. We needed extra bedding and 2 nice staff came immediately and made the extra bed for us. However! We arrived with a reservation confirmation of 2 adults 1 child. Their confirmation had 2 people therefore the room they had was too small. They did have another room for 3 they said we could have but it would be 30 euros extra. At the time we simply agreed and paid as there was a big queue behind us and the amount was small. Buttons seemed like a con to extract more money from us, it wasn't our mistake as we had confirmation for 3 people at the designated price. It's a shame as I really liked Ghent and will certainly return but there are other hotels to choose from.
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