Inns in Cusco, Peru

This hotel is known for its garden and views, but other aspects leave a lot to be desired. In fact, the hotel was quite disappointing. The hotel definitely does not meet the standards of a boutique hotel, as it describes itself. - rooms are ok, conformable, but basic. - PREJUDICED treatment by the staff. I felt a huge difference in treatment between European and North American guests and Latin guests. I had never experienced this before in a hotel and I found it very serious. - It definitely does not work for long stays or as a base for exploring the Sacred Valley, precisely because it is at the train station. The place has a strong smell of BURNING FUEL, and there is TRAIN NOISE all the time. You wake up and go to sleep to the sound of whistles, which is very chaotic and unpleasant. - There are other much better options in the city. - It is about 10 minutes from the center, with a reasonable climb. And you have to wait in lines of train passengers to get into your hotel every day. - Breakfast is REPETITIVE AND WITHOUT VARIETY. Simpler hotels in the area had infinitely better coffee. However, it seems to be standard for the hotel, a jacket that other guests have complained about in past reviews and nothing has been done. They say they will improve in the responses to reviews and nothing has changed. - Professional staff, but IMPATIENT AND IRRITATED. They are resistant to simple requests. - I asked for computer at the reception to view a personal document that can only be accessed via computers. They did not allow me to use it, and there was no other available for guests to use. - A hotel of this value has no amenities whatsoever, only soap. There is no shower cap, skin moisturizer, cotton wool. I have never seen this in hotels that classify themselves as ”boutique”.

Anyway, the location was good and it was less than 5 minutes walk from Almas Square to the hotel. There were many restaurants on the road from the square to the hotel, and there were many streets while the shops were open, so I could walk home even at night. The hotel is small 々 old and dim image, but it's old and clean, breakfast and fresh juice are included, so I think it's very good for this location. The hotel staff were very kind.

My family and I truly enjoyed our stay at Hotel Retama. The staff were very helpful and friendly, the breakfast was amazing and they did everything to make our stay wonderful including arranging for a tour guide who was fantastic. The location and accomodations were great--it is at the top of a hill away from the crowds. We loved it and will be back!

The hotel is located in the middle of the station and the square , the room is clean , the shower is hot , breakfast is abundantly sweet and salty . Comfortable and warm bed . The lady that welcomed us is discreet is very nice . Recommended for those who stop Olantaytambo

Very nice old style hotel in historic Cusco that has a beautiful courtyard and layout. Location: Few minutes walking from Plaza De Armas so it’s great to explore the city and close to all dinning and shopping. It’s located on a street that’s accessible by car so if you arrive by Taxi you don’t have to walk with your luggage. Room: Spacious, comfy with a small and clean bathroom. Breakfast: we didn’t get to have breakfast at the property since we had to leave early for excursions everyday, but they pack small to-go breakfast bag that you have to request the night before. Staff: very nice and welcoming staff who are very helpful and happily give recommendations for things to do/ dining.

This hotel is known for its garden and views, but other aspects leave a lot to be desired. In fact, the hotel was quite disappointing. The hotel definitely does not meet the standards of a boutique hotel, as it describes itself. - rooms are ok, conformable, but basic. - PREJUDICED treatment by the staff. I felt a huge difference in treatment between European and North American guests and Latin guests. I had never experienced this before in a hotel and I found it very serious. - It definitely does not work for long stays or as a base for exploring the Sacred Valley, precisely because it is at the train station. The place has a strong smell of BURNING FUEL, and there is TRAIN NOISE all the time. You wake up and go to sleep to the sound of whistles, which is very chaotic and unpleasant. - There are other much better options in the city. - It is about 10 minutes from the center, with a reasonable climb. And you have to wait in lines of train passengers to get into your hotel every day. - Breakfast is REPETITIVE AND WITHOUT VARIETY. Simpler hotels in the area had infinitely better coffee. However, it seems to be standard for the hotel, a jacket that other guests have complained about in past reviews and nothing has been done. They say they will improve in the responses to reviews and nothing has changed. - Professional staff, but IMPATIENT AND IRRITATED. They are resistant to simple requests. - I asked for computer at the reception to view a personal document that can only be accessed via computers. They did not allow me to use it, and there was no other available for guests to use. - A hotel of this value has no amenities whatsoever, only soap. There is no shower cap, skin moisturizer, cotton wool. I have never seen this in hotels that classify themselves as ”boutique”.

My family and I truly enjoyed our stay at Hotel Retama. The staff were very helpful and friendly, the breakfast was amazing and they did everything to make our stay wonderful including arranging for a tour guide who was fantastic. The location and accomodations were great--it is at the top of a hill away from the crowds. We loved it and will be back!

The hotel is located in the middle of the station and the square , the room is clean , the shower is hot , breakfast is abundantly sweet and salty . Comfortable and warm bed . The lady that welcomed us is discreet is very nice . Recommended for those who stop Olantaytambo

This hotel is known for its garden and views, but other aspects leave a lot to be desired. In fact, the hotel was quite disappointing. The hotel definitely does not meet the standards of a boutique hotel, as it describes itself. - rooms are ok, conformable, but basic. - PREJUDICED treatment by the staff. I felt a huge difference in treatment between European and North American guests and Latin guests. I had never experienced this before in a hotel and I found it very serious. - It definitely does not work for long stays or as a base for exploring the Sacred Valley, precisely because it is at the train station. The place has a strong smell of BURNING FUEL, and there is TRAIN NOISE all the time. You wake up and go to sleep to the sound of whistles, which is very chaotic and unpleasant. - There are other much better options in the city. - It is about 10 minutes from the center, with a reasonable climb. And you have to wait in lines of train passengers to get into your hotel every day. - Breakfast is REPETITIVE AND WITHOUT VARIETY. Simpler hotels in the area had infinitely better coffee. However, it seems to be standard for the hotel, a jacket that other guests have complained about in past reviews and nothing has been done. They say they will improve in the responses to reviews and nothing has changed. - Professional staff, but IMPATIENT AND IRRITATED. They are resistant to simple requests. - I asked for computer at the reception to view a personal document that can only be accessed via computers. They did not allow me to use it, and there was no other available for guests to use. - A hotel of this value has no amenities whatsoever, only soap. There is no shower cap, skin moisturizer, cotton wool. I have never seen this in hotels that classify themselves as ”boutique”.

The hotel is located in the middle of the station and the square , the room is clean , the shower is hot , breakfast is abundantly sweet and salty . Comfortable and warm bed . The lady that welcomed us is discreet is very nice . Recommended for those who stop Olantaytambo

Anyway, the location was good and it was less than 5 minutes walk from Almas Square to the hotel. There were many restaurants on the road from the square to the hotel, and there were many streets while the shops were open, so I could walk home even at night. The hotel is small 々 old and dim image, but it's old and clean, breakfast and fresh juice are included, so I think it's very good for this location. The hotel staff were very kind.

Very nice old style hotel in historic Cusco that has a beautiful courtyard and layout. Location: Few minutes walking from Plaza De Armas so it’s great to explore the city and close to all dinning and shopping. It’s located on a street that’s accessible by car so if you arrive by Taxi you don’t have to walk with your luggage. Room: Spacious, comfy with a small and clean bathroom. Breakfast: we didn’t get to have breakfast at the property since we had to leave early for excursions everyday, but they pack small to-go breakfast bag that you have to request the night before. Staff: very nice and welcoming staff who are very helpful and happily give recommendations for things to do/ dining.

Stayed 3 nights with friends and greatly enjoyed our stay. The beds were comfy, the hotel looked super cool, they had free coca tea (10/10 recommend trying), and the breakfast was also available to-go if you had an early morning day trip. Shoutout to Gilbert from room service who was incredibly friendly, helpful, and cheerful during my first day in Cusco while I was suffering from altitude sickness and stuck in my room. Keep in mind that almost all hotels in Cusco only enable the heaters for a window of time: in our case, this was 7pm to 7am which was perfectly cozy for the night, and we never had any issue during the day since we were either outside or the weather was warm. The hotel has lots of hot water for showering which was a great relief after a long day outside (this not something that is guaranteed throughout Cusco hotels).

I chose the Amaru Inca as it was centrally located in Cusco at a good price and the hotel made a great base for three nights. The location is perfect with plenty of shops and restaurants nearby and a short walk down to the main square. A clean and comfortable room with a view over a central garden where the occasional humming bird would fly around the trees. A tasty breakfast with the friendly ladies popping in and out with food for the buffet or to cook an egg as you wanted for instance. All the staff were really friendly and helpful and given the location, price, room and breakfast this makes for a good base in Cusco.

I want to thank the Royal Inn Cusco Hotel for the great service and going above and beyond to welcome their guests like me and others. My wife Susann and I had a wonderful time in our stay here at Royal Inn Cusco. I highly recommend this hotel for the service, great price and closer to International airport. Thank you Olga at Royal Inn Cusco. Dario