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Sleep Inn Villahermosa

Sleep Inn Villahermosa

4.3/531 Reviews
Elegimos este hotel por su ranking en Tripadvisor, 1o. de 60. Pasamos solamente una noche y la experiencia fue terrible. Por la mañana no había agua en el hotel porque ”se descompuso la bomba” (sic), nos informaron que ya la habían reparado y que en unos minutos tendríamos agua. Mientras tanto decidimos bajar a desayunar y nos encontramos con un restaurante saturado, una fila de media hora para que un par de trabajadores te sirvieran tu plato. La comida estaba horrible, los peores chilaquiles que he probado en mi vida, pan de caja, unos jugos super diluidos, el café se terminaba a cada rato, un técnico de mantenimiento preparando los waffles de los clientes, mesas y cubiertos insuficientes. Cuando regresamos al cuarto seguíamos sin agua y a los pocos minutos nos quedamos sin electricidad. En el cuarto había una cafetera pero no había café. Decidimos partir sin levantar una queja ya que había mucha gente reclamando el mal servicio. El hotel no cuenta con estacionamiento y la zona es muy ruidosa por la noche. Considero que el mal servicio no es por culpa de los trabajadores quienes en todo momento estaban dispuestos a tratar de servir y a quienes agradezco sus atenciones. Lamento que los dueños de este hotel intenten obtener grandes beneficios sin invertir suficientemente en su infraestructura y el número de trabajadores.

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Hotel Information for Traveller

Number of Hotels2
Number of Reviews31
Average Price (Weekdays)AED 218
Average Price (Weekends)AED 212