Palma de Mallorca Inns

Another great stay! Previous visit 2017 and it’s even better. This time we had a terrace room and it was amazing. Sunbathing til 7pm on our balcony was incredible. Hotel is always immaculate, beautiful pool area and such friendly staff on reception. We plan to be back again next year. Also great location- can walk to everywhere !

Absolutely outstanding experience. Stayed for 4 nights - Mon-Fri in June in Room 107 and booked directly. Requested low floor as read previously long wait with the lift (9 floors one lift). It was perfect never having to wait for the lift. We had complimentary bubbles, mini bar, welcome drinks and nice surprise with outside terrace. Room is very clean. I never walk around hotel room bare foot but had no issues this time. Room is spacious, bed is sooooo comfy! Air con temperature and air flow is perfect and bathroom is very spacious, lots of room around the sink. Note no single use toiletries, if you need anything like I did with shower cap, just ask at Reception. Staff are all attentive and polite. Wifi is very easy to connect and never disconnects or signal issues. I understand what others have said about the breakfast / does lack variety but has all the staples. Never a queue for anything at he breakfast bar. Tip with the cappuccino - add an extra expresso shot for oomph. Turkish bath/jacuzzi was a nice touch but no swimming pool. Art is personal taste and yes the corridors had a black theme not to everyone’s taste but just in and out the hallways. Enjoyed the lounge area on Floor E - great for people watching and relaxing with a drink. Also, the A1 to airport is opposite the hotel (5 second walk). Journey takes 25 minutes. It takes 15 mins to walk to main station for bus/train or generally around 20 minutes within the city. The big department store is 5 mins away (huge supermarket in the basement), 15 mins to the cathedral. Made it in 30 mins or so to the City Beach. Very convenient. I would recommend this hotel to everyone and would stay here again and any other HM Hotel branch. Thank you for an amazing stay!

Let’s talk about the dissatisfaction first. Due to my negligence at the time, I only filled out a check-in when two people checked in to book a room. After that, there was no notification the next day that an additional fee of 30 euros per night would be charged. I felt a little dissatisfied with the additional charge. The premise is OK. When I checked in, I was told that I had no objection at all. It was annoying to tell me the next day. Secondly, the hotel facilities are a bit old, but after all, they are there for how many years they have been in business. Besides, the advantages are that the restaurant is good. Mallorca is actually quite big. The hotel is an hour's drive from attractions such as the Jelly Sea. Looking left and right, the toiletries are all from Bvlgari. However, considering that the room price is around 1,500 per night in the off-season, it cannot be said to be cost-effective.

A centrally located hotel, very well connected and with excellent service. The hotel is gorgeous, tastefully decorated and the service is excellent. The breakfast buffet is sufficient and varied. The staff is very friendly and attentive to help in any way possible. I couldn't enjoy the terrace, but it's wonderful.

The service was a bit messy, they tried to charge me twice when I already paid online. Good room with a nice view of the harbor and comfortable bed.

The hotel is really good, the staff is friendly and they do everything possible to make your stay pleasant. However, the room did not have a double bed but two comfortable single beds all the same. But the most annoying thing is the simple glazing and the curtains which let in light. For a four star and quite surprising but the stay still went well and the kindness of the staff really adds to a satisfactory experience, thanks to their daily work! Ps: don't hesitate to have breakfast, it's buffet style and it's really good! In addition, if you have to take the plane the next day before the buffet opens, you will be entitled to a good pic-nik prepared by them ☺️

Hotel location in the city center, convenient transportation; checkin was late at night, the front desk was quickly connected to the phone is very warm. Although the room is not big, there are a lot of drinks!

Although it was a little far from the city, it was really clean and I had a great experience. The sunset seen from the top floor of the hotel was so beautiful that it was a memory that will last a lifetime! There is a sauna, so we recommend bringing your swimsuit.

Hotel location is good, just a few minutes walk from the old town. But not downtown. The rooms are very tall (relative to Germany and the Netherlands). The beds are 1.5 meters wide. There is a Spanish desk on the TV in the TV. The bathroom is particularly large. The only bad thing was the room on the side of the road. The car outside the window was louder early in the morning. Downstairs is the Chinese restaurant outside the building, opened by Zhejiang aunt. Go to work at 1 in the afternoon. Hotel service is also good.