Trois-Rivieres Inns

Hotel location is good, the reception service is very good, because the booking on the booking, a small mistake at the beginning, and later the front desk helped us solve, thank you! The shortcoming is that the room is not soundproof.

This was a great hotel and central to main road with restaurants and shops. We stayed here for a conference. The conference area is attached to the hotel, but is not IN the hotel. It was a seamless indoor walk to the conference rooms. The rooms themselves were comfortable and clean.

Good experience overall. bed and room was nice and clean. person on site were nice . very good breakfast with good quality. we will recommand to our friends. location is good because it is close to the highway.

I had a nice stay in this hotel. The staff are nice and they can speak english. The room is sparkling clean and the bed is so nice. The restaurant in the jotels offers delicious food in buffet and affordable price. The hotel is also located in the heart of the downtown so you can visit their tourist attraction in trois rivière easily.

My husband and I spent 2 nights last weekend at the Hotel Oui Go. The location was great and except for some noisy guests (more about that below) we thought the hotel was great. We checked out Sunday morning. We were on the road headed to Montreal when the hotel called us. They claimed that we had left soiled towels in the bathroom which were uncleanable and would have to be replaced. They were adding $17 to our bill. They were actually quite insulting to us. I am a 62 year old retired professional. Several years ago I had a surgery to remove a cancerous growth from my face. I use a tinted moisturizer to hide the scar. I used Clarins BB cream last weekend. It is an oil free product. I noticed there were traces of the BB cream on a towel but I thought nothing of it: I use this product at home and have never had a problem cleaning the towels. Surely the hotel has a commercial cleaning facility? My husband and I have travelled the world. We have NEVER had an experience like this. We told the guy on the car phone that this was a first, and that we had intended to come back to the hotel in May but that we would be changing our minds and did not want to come back. He didn't care just kept repeating that our towels were dirty. Seriously, we have never had an experience like this anywhere. In addition, I will add that the room was cold (we didn't complain about this because the outside temperature was frigid) and there was a LOT of noise on Saturday night from other guests -- doors banging, people running in the hall, some woman in the room next door moaning (goodness the walls must be thin). We didn't complain as (because of COVID) there was nobody manning the front desk so there was nobody to complain to. But they complained about an oil free product on a towel before they even tried to clean it? We won't be coming back...

I cannot say enough about this hotel & it’s employees. We originally planned to stay 3 nights to move our daughter into her dorm room (U of Ottawa), which was only a 5 minute drive from the hotel. Due to some complications with our daughter’s dorm room we ended up having to extend our stay for one more night….and then one more night after that. Despite having to extend our stay twice, the staff was extremely accommodating and while we did have to move rooms once (our fault), the staff made sure that it was as seamless as possible, allowing us to stay in our old room until the new one was ready. Since we booked our room through an online hotel booking site, rather than through the hotel directly, we normally would have had to check out & then come back later in the afternoon to check into our new room (again completely our fault and decision). Thankfully Abdul from the front desk arranged for us to stay in our current room so we didn’t have to go through that hassle. As for the rooms themselves, they are great, very clean, comfortable, spacious, plus having a full kitchen AND a washer & dryer in the room was a huge benefit. We’ve stayed in several other hotels that offer ‘suites’, but they didn’t have the amenities or space this hotel offers. Having on-site underground parking was a bonus, especially considering the limited parking in this area & that there are several restaurants & stores right outside the hotel. Furthermore, every staff member we encountered was extremely pleasant, helpful & never made us feel like we’re asking too much, whether it was asking for an extra coffee pack, directions/suggestions for restaurants or in our case moving room etc.,. The only thing we would change would be booking with the hotel directly, instead of using one of the online hotel booking sites as we unfortunately did. We didn’t save any money using the site & it would’ve made things a lot easier if we just booked directly with the hotel. We will definitely stay here again & would recommend this hotel.

Oh boy!!!! My covers are full of pizza fat, stores are broken my husband needs to repair them and the cord is broken ... j calls to the reception and I'm told to come to get the dresses in 15 min .... eh no, you're going to come to change them, a $350 per night, I'm not waiting for anything less! I hate to see the breakfast tomorrow morning ...

Everything about the hotel was great. The staff did their best to speak English with us. The people at the front desk were cheerful as well as helpful. The room was clean and the atmosphere gave a homey feel. Breakfast was ordered the night before and picked up in the morning due to Covid protocals. We ate in our room. It was easy to find.

We comfortable room. Freshly renovated to modern day style. Very peaceful. We had room 27 which included a nice tv (not many channels and did not accept chromecast). Very happy with the instructions at reception. But I was not very happy on providing a piece of ID for both of us (something I sometimes forget, just so he can write both of our names down)...