Les Regalia Hôtel & Spa

The good - As individuals, the staff were kind and considerate. - Two drinks were comped as a gift for my partners birthday The Bad: - Questionable ethics. Hotel seems to have attempted insurance fraud by suggesting we damaged a toilet (picture attached). There were 3 paint chips on the floor under toilet, clearly a result of wear & tear or poor construction, and something we didn’t even notice until they called us to front desk to point it out and ask what happened. They asked my partner if we had hotel insurance, said that the repair (again: paint chipped off from wall) would cost $350, and that “we wouldn’t have to pay, it would just be our insurance company” - Design flaws: Majority of room Balconies have very little privacy. Some are just 1-2 floors above hotel pool, others (like ours) look directly into front desk & administrative offices & vise versa. Privacy screens between balconies are also insufficient, you can see your adjacent neighbors. Sinks are retrofitted with mesh screens to prevent things from tumbling into large slit-style drain, and so on. Things you would perhaps expect or tolerate at a 2-3 star hotel, but not 5 star. - The computer desk chair was broken upon check in. They did quickly replace it upon request. - Hotel felt over-staffed, to the point of it feeling overbearing as a guest. - Food/drink pricing was out of line vs. other options in neighborhood (example: Coca Cola = $8 euro) - There is not much of anything in a 15 minute walking distance from the hotel. Beach is 15-20 minutes walk.

Wow, what a great hotel! And the friendliness of the hotel staff is outstanding - a truely breathtaking experience! The whole setup, service and design is marvellous. A perfect place for an escape from the day-to-day. Last, but not least the scenery is fantastic for a sun downer at the bar.

The hotel is really amazing. It creates a feeling of a comfortable and unique place with its overall design, friendly and welcoming staff, excellent rooms, coupled with great food, served at the restaurant. We are particularly impressed by Julie and Juliette. They have demonstrated a “everything is possible” attitude, understood and responded to all of our requests, and made our stay at the hotel exceptional and memorable! I would definitely recommend the hotel to my closest friends and will plan to visit it again soon!