Bor Hotel by Karisma

From the moment we arrived, the staff were kind, courteous, welcoming and exceptionally well trained. Two members of the front desk team even used their personal phones to make enquiries for us about various activities and reserved us tickets for both the Golden Gondola and Sargan 8 train. The finish of the property was exceptional, from the moment you enter from the underground garage, the smell is exquisite; our floor in particular, smelt incredible. We had food in the lounge on the ground floor, enjoying a game of chess. Our server was well spoken, educated about the food and made us feel like there wasn't anything that was too much effort. The pumpkin soup was beautifully made and we both adored our desserts. The Pear Crumble was to die for. After dinner we watched the sunset from our terrace and then went to the spa to enjoy the pool and the saunas. The pool felt very cool at first but after being in the saunas and steam room, was a perfect temperature. Breakfast in the morning was wonderfully laid out with hot and cold options with a chef who could also prepare various egg dishes. The coffees were well made and delicious, as you would expect in Serbia, and they even treated us to a traditional local dish that I can only describe as an oozy cheesy, butter bread roll that was moorishly salty and umami. The staff genuinely remembered us and made us both feel welcome and listened to which, having worked in hotel management myself, is not something you teach, I hope the managers and owners know how outstanding their team is. Only critique was that there was some sort of party happening in the rooftop restaurant, a floor above us, that went on until 00:30; we were not pre-warned about this so it was disturbing in the evening. Staff did apologise for the noise, in the morning.

It impresses you from the moment you enter the hotel. The material used, the decoration is sp finely thought out. Also the rooms are perfect. The Japanese restaurant on the top floor and the terrace where you can see the whole Zlatibor and have a drink. Cigar lounge with many Cuban and Nicaraguan cigars. It is a wonderful hotel under the leadership of General Manager Dragan Simovic and the warm welcome of dear Miljana. You should definitely experience it.

Everything in this hotel was more then expected. Rooms - spacious, beautifull, clean with all the details and ammenities you could ever need. Spa and pool - fantastic with addition to large kids pool that guarantee great time for everyone. Breakfast is amazing with such a variaty of delicious food and drinks, for every taste and preference! Staff extremely professional and friendly. This hotel offered us amazing stay and I would higly recomend it.

friendly staff, hospitable, well-chosen and organized. intimate and modern hotel, excellent rooms and service. excellent food, perfect breakfast. something new in Serbia, the influence of hoteliers from the west is felt, I support the philosophy of the hotel as well as the way the staff works in the hotel. 5 stars

1.Beautiful architecture 2.Comfortable and beautifully designed rooms 3.Excellent breakfast 4.Amazing SPA center 5.Kumo restaurant - very tasty food and a beautiful view 6.Top service 7.Bad entrance to the garage 8.There are no umbrellas on the terrace