Guest User
November 15, 2023
Hotel tried to charge me for DOUBLE payment for my 4 nights stay. I booked by Super Travel 11.june-23, and paid by Mastercard 12.june-23. I showed Hotel Voucher that said all were prepaid by Mastercard. But nothing helped. They still wanted me to pay all one more time. After 2 days with emails, that also included copy to The Norwegian Ambassedy in Mexico City, they still charge me double pay. I felt so unconfortable and UNSAFE there that l moved out. The business they do at this hotel is called Robbery. My advice if you still want to stay at this hotel is, NEVER use a prepaid hotel voucher, and NEVER pay when you arrive at the hotel, only when you check out. They try all the best to make you pay double. Its how this hotel do their business. There are many nice hotels in Zihuatanejo and Ixtapa, so just avoid Hotel Del Pescador if you want to have a nice vacation.