Campanile Hotel

We chose the Campanile in Zhuji because it’s a trusted and well-known brand from our home country, France. Unfortunately, we quickly realized that the standards here were quite different. Our stay began with confusion at check-in, as the reception staff couldn’t match the room type we booked on Trip with the names in their system. After showing photos of our reservation, we were finally able to get our room. Unfortunately, the bathroom was extremely dirty — the shower area looked like it hadn’t been cleaned in a long time, with yellowish-brown stains on the walls and floor, moldy joints and a large amount of hair left in the drain from previous guests.(picture is the bathroom when we just arrived in the room) Overall, the facilities felt old and poorly maintained. Sadly, this was the worst hotel experience of our trip.

The hotel sits on a good location close to a huge shopping mall, and it’s convenient to go around. The room was spacious, however the room was not clean enough, especially regarding to fixations such as bathroom floors, walls, fixed furnitures, projectors, floor cushions etc, you can see they need deep clean. Service was very good, we also got our laundry washed! Overall the real downside is the cleanliness

The service there is amazing! Everybody there is so helpful especially wang ayi(the cleaner) and the front door girl!

The staff was really nice