Guest User
December 11, 2024
This hotel was recommended by a friend. It is close to the port. I booked a room with a living area of 44 square meters. It is a high-rise view room... During the check-in process, the waiter said it was on the 8th floor. I said that it was wrong. It was a high-rise view room. She changed it to a high-rise. When I opened the room, it was hot. The toilet was even more smelly. The room was probably less than 30 square meters... At that time, I went to Zhuhai and walked around the city... Later, the more I thought about it, the more it was wrong. I booked a 44-square-meter room. Why did they give me such a small room... The front desk didn't even check my order and just opened a room. I really overestimated the quality of the people in this hotel. Don't you understand the basic principle of honest business? You are just fooling around because we old people don't understand... I was so angry that I called Ctrip customer service. After Ctrip saw my order... The situation I reported was true. I was really too lazy to contact this hotel. In the end, Ctrip handled it very well. Thanks to Ctrip customer service. I would like to remind everyone to make sure to check what kind of room you book when booking this hotel. Another bad thing is the bath water. It is an electric heater. The hot water ran out within 7-8 minutes of bathing. Speechless. This is my personal experience of staying in this hotel.
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