Guest User
May 3, 2024
I have stayed here many times, but this is the only time I was not satisfied. On the third floor, above the kitchen, at around 5am, there was a piece of iron on the exhaust vent outside the window, which kept shaking and making a sound like a tractor. I told the front desk about the problem when I checked out, and she told me not to book on Ctrip next time, and it would be better to book directly at the hotel front desk so that they can arrange it. Me? Is this the main problem? Shouldn't the main problem be dealing with the exhaust vent?
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