Top 5-Star Hotels in Zermatt

I was charged for an additional 288 Swiss FR for “additional guest”. when I checked out. only because I did not put My Son’s name when I did the booking, but I booked a twin room and my son naturally stay with me. not to mention he’s my 13 year old son. they can charge me for additional breakfast. That’s totally OK. but additional person for twin room?really? And Main thing I was not told I will be charged when I checked in. That is not fair I will reflect this to Swiss tourism office. Btw. The staff are 100% good. Very friendly but I am sickened by the strange policy.

That is the fantastic hotel in Zermatt; the service and facility are excellent, and the room has a good view of the mountain and Matterhorn. The price of the room is already included the swimming pool and gym and Sauna, that is the excellent price that gives you the service. I will book this hotel again.

It is the best hotel in Switzerland in 8 days. The worst hotel I used to stay in before was 4 stars of 2800 yuan, basically all 5 stars. The facilities are new and the new hotel is more in my style. The service is in place, reflecting the high level of Swiss hotel service industry. The rooms are not large or small, just right, the toilets are a bit small, and the toiletries are a well-known British brand. Because the owner of the hotel loves whiskeys, there is a cabinet for whiskeys in the lobby. Whiskey in the room can be drunk for free, which is a waste for me who does not drink. The breakfast is not many, but it is very exquisite and you can eat it well. Self-driving is not allowed here, there are shuttle buses to the train station, you need to call in advance to book. Several attractions are close. The hotel swimming pool is also good, although not large, you can swim and watch the mountain view. I will definitely choose here next time. Price is also good.

This was our first visit to Zermatt and the Bausite Hotel. We reserved a corner room and received it. The view was spectacular (clear sight to the Matterhorn mountain). The Breakfast buffet was outstanding and plentiful. Freshly squeezed Orange juice daily available. The restaurant is innovative and the food delicious. We used the pool available with 2 jacuzzis. The beds with plenty of pillows are very comfortable. Bathroom is spacious. We certainly can recommend this hotel which has a great location.

The best hotel in Zermatt, there are fruit nuts, chocolate, red wine, etc. You can have an extra bed, breakfast is great, there are swimming pool, billiards and table tennis. Going to the train station is also specially called a carriage, very good, at checkout The price is 100 Swiss francs more than Ctrip. After watching Ctrip’s order, I immediately refunded 100 Swiss francs. A very good hotel.

This hotel is the best one in my 12-day trip in Switzerland. The details of the hotel are very good. The minibar in the room is free, there is beer bubble water, etc. The room is large and can be used for extra beds. There are some hot foods outside, which are included in the room rate. It is a very careful hotel. There are many things to send, chocolate, special drinks, sweets, etc. Many details can reflect that this is a high-powered hotel, although the hotel is Half-mountain, but it does not affect travel at all. There is a hotel bus transfer to and from the train station, and the hotel has a direct elevator to the foot of the mountain. The elevator is the entrance to the rothorn, very good!

This time I booked two Matterhorn rooms for two nights with my three children. I think the decoration style of the hotel is classical and natural. It is perfectly combined with modern facilities without any sense of inconsistency. The waiters are gentle, patient and considerate. It is the best choice to appreciate the Matterhorn!

We came to choose La Vue as an alternative to hotels in Zermatt as we were 3 couples interested in traveling together. The self-appointed “Luxury living” has great reviews and a nice marketing (website) that looks attractive but leaves a lot of inconvenient FACTS aside…: To start with: there are very limited views (“La vue” in French) from the building of the Matterhorn contrary to many pictures and most other hotels in Zermatt. Secondly, the location is on the opposite side of town from all gondolas or lifts to the slopes: it is made worse by the fact that you have to climb a steep and long (400 yards) street, followed by a tunnel and 2 elevators before you can be back into your room: if you don’t mind the first time coming back from a long skiing day, it gets old after a few outings even to go for dinner down to the main street…Of course, that “detail” is not stated anywhere on the brochure or website and you have to be there to realize it.Lst but not least, the building is sitting above a major school with loud children and teens screaming at every break between classes...Worst if you are in a unit facing town...!! Although the recently (2012) built building features simple but tasteful design and style as far as the 3 bedrooms apartment was concerned, the shared amenities (reception, Spa, lounge …) are quite limited and fall short of Luxury standards: the indoor Jacuzzi is small and serves as a pool (unlike the generous size real pools that other hotels that we got to visit (modern like the Omnia, Cervo, or older establishments like Mont Cervin Palace etc…).There is no gym or work out / biking machine and the Massage team and menu are quite limited and overpriced ( I actually went for a massage at the Mont Cervin Palace Spa with amenities that are of decent size with great, international team of trained masseuses and a dedicated Manager… As far as Help/ Service is concerned, this “Luxury living” falls short again: front desk help has patchy hours ( when not smoking outside), most of the times nobody was there at standard hours and we had to deal with at least 6 different ( young/ inexperienced) agents over our 7 days stay…Except for Daniel, their English and knowledge was at best sketchy and their attitude not so great…If nobody is there, you then have to call the main hotel reception (Julen group) for remote (and delayed) assistance. The “cinema” movie room was stacked with storage stuff that blocked a third of the room and we were told that they don’t offer any DVD movie library, you just have to bring your own content… The only redeeming features at la Vue for us was a very abundant and quality breakfast served in room at the time of your choosing. When we went to the Omnia Hotel for a fine dinner, a few blocks away, we discovered an incredibly friendly and helpful reception staff even to outside guests, a great library/lounge bar/ area, an impressive pool and jacuzzi facing real Matterhorn views , and , of course, our dinner at their r

When you stay at Alex Lodge Zermatt – Private Luxury Apartments in Zermatt, you'll be near ski lifts, just steps from Zermatt-Matterhorn Ski Paradise and Zermatt - Furi. This luxury apartment is 0.1 mi (0.1 km) from Zermatt-Furi Gondola and 0.1 mi (0.1 km) from Furi Ski Area.Relax at the full-service spa, where you can enjoy massages. You're sure to appreciate the recreational amenities, including a sauna and bicycles to rent. This apartment also features complimentary wireless internet access, ski storage, and tour/ticket assistance.Featured amenities include luggage storage and an elevator. A shuttle from the airport to the hotel is provided for a surcharge (available on request).Treat yourself to a stay in one of the 12 guestrooms, featuring fireplaces. Rooms have private balconies. Kitchens are outfitted with full-sized refrigerators/freezers, stovetops, and microwaves. Satellite programming along with iPod docking stations are provided for your entertainment.

When you stay at Ari Resort in Zermatt, you'll be near ski lifts, just steps from Zermatt-Matterhorn Ski Paradise and Zermatt - Furi. This family-friendly apartment is 0.1 mi (0.1 km) from Zermatt-Furi Gondola and 0.1 mi (0.1 km) from Furi Ski Area.Pamper yourself with a visit to the spa, which offers massages. While the golfer in the family is out on the course, you can enjoy above-par recreational amenities such as ski-in/ski-out access and a spa tub. Additional features at this apartment include complimentary wireless internet access, concierge services, and babysitting (surcharge). The complimentary ski shuttle makes getting to the slopes a breeze.Featured amenities include a business center, express check-in, and express check-out. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).Treat yourself to a stay in one of the 8 individually decorated guestrooms, featuring heated floors and flat-screen televisions. Your bed comes with down comforters and premium bedding. Rooms have private furnished balconies or patios. Kitchens are outfitted with refrigerators, ovens, and stovetops. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment.