Top rated hotels in Zaragoza

Innside by Meliá Zaragoza
4.2/5108 Reviews
Old Town
From the reviews I had high expectations of this hotels but, having travelled all over the world, this is one of the worst hotels I’ve ever stayed in. First of all, it’s dirty. The cleaners don’t do their job properly and the hotel is filthy. It was almost like the hotel wasn’t cleaned at all. Secondly, the air conditioning in the room doesn’t work and Zaragoza is very hot. So be prepared for no sleep. They keep the room at 21 degrees minimum and you can’t get it lower. It’s unbearable. I had no sleep the entire time I was there. Be careful about the pool. They make a big thing about advertising the pool but it’s only open a few months of the year. Finally, the staff are very rude. I tried to complain about the above but they simply didn’t want to listen. They were very aggressive, particularly front desk representative Angel. Even the General Manager’s response was rude and aggressive which reflects very badly on the Melia brand. Not sure if this particular hotel is Melia owned or managed but the service is not what you would expect from this brand. Many of the Trip Advisor reviews are false. Look it for the small number of reviews. All in all, one to avoid.

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