Anonymous User
August 3, 2024
The front desk provided a room that was already occupied. When we checked in at 23:00 late at night and opened the door, a middle-aged man was already sleeping on the bed. The man was frightened and very angry. Similarly, we were also very frightened and felt very embarrassed. For such a misunderstanding, the front desk only apologized to the man, but did not apologize to us.
After changing rooms, our twin bed room was changed to a double bed room. The hotel did not explain this. Because it was late at night, we gave up changing beds and rested.
There was a musty smell in the room, and a bottle of mineral water was empty, and it was not cleaned. There were many flies flying around in the restaurant during breakfast.
I am very dissatisfied with this accommodation experience.
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