Village Inn Studios & Family Apartments

Returned home over a week. Every time i come to complete review, i just become more and more upset. What a waste of money. I hope people don't think this is what zante is like. My hubby had to sleep upside-down on the bed as the bed was too short . He managed to get his pillow on the ege of the foot end to balancing his head. he never slept as bed, and matters both need to go in the bin. Had to turn the mattress. I slept digangal the double bed due to the mattres being broken. The bathroom was awful with cobwebs over the shower, and the shower head needed to be in the bin. The smell from the bathroom was different. The Flooring had black hair over it for days. The room was old dated and very basic. The food breakfast ok, if you like uncooked eggs . We were all-inclusive, if you could call it that. The lunch and dinner were the worst food I have ever tasted. Small choice chicken on the bone or sausage from breakfast. beef, which looked all the same size and cut light in colour, with the same sauce As the rest of the food. Tastes like it was off, and they are covering up with the sauce to make it more appealing. Lol . The potatoes taste like they had been cooked days before or weeks out off date. We both had a sore belly for a few days. Coffee was disgusting. Cold food, but it OK you can use the microwave to heat up food, or cook it. No white wine, juice was just full of sugar very hot in a small cup. I think beer was watered-down. When you see the workers coming to take their fizzy drink out of the cooler. i thought i might work for a day. The ladys toilet in the bar did not work. No service at all, staff talking about customers . The owner looking down on people like they are disgusted in you. No one is smiling or asking how your day has been, with no offer of advice about the area. Just no interest in people. There are cats and kittens within the hotel. They family hated them, not looking after them. I saw staff kicking them. Extra cost WiFi aricon, safe, dirty towels, or pillow case. We both had bits everywhere. I think mosquito is coming in through the aircon. Pleses look at another hotel. Zante is a lovely place.

Booked here for a last minute holiday. Upon arrival we was the last drop off we went to check in while filling in paper work was asked for the 100 deposit and city tax (knew about this as I had read online) we paid for air conditioning and the safe. So was just lots of handing out on arrival. We was showed to our room took ages for the ac to get cold. We was told we had to wait for the boss to come open the safe in our room. The safe wasn’t big enough we wanted to be able to put I pads in when out for the day but was far to small. We went to the shop across the road for some snacks and drinks when we got back My little lad sat on the bed next thing he fell to the floor banging his head. The bed base was clearly broken the headboard was detached from the base. The screws was no where near long enough. We went to reception but no one was there and in total darkness. So we had to sleep on the mattress on the floor! Not a good start to the holiday. Next morning we told reception she said they would get someone around to repair asap. We went out for the day when we returned they still hadn’t been we spoke again to reception she said he is busy and will come when he can. We spoke with the rep later and he spoke with them and within 2 hours they came. The fridge seal was broken so you had to push hard on the door for it to seal. Only 1 glass for 3 people so we bought our own. Maid service poor took towels and never replaced them all only leaving 2 large towels and no toilet roll. We was half board breakfast was okay same thing everyday but we all managed to eat. Staff very nice and friendly. Evening meal we only ate there twice as the selection was very poor and nothing for kids. So we chose to eat out Location is quite far from town and beach, was 40 mins walk to the beach Don’t usually mind walking but with a moaning 8 year old in the heat isn’t fun. I’m glad we hired a car for a few days as it got us exploring further afield. Plenty parking available at the back of the hotel. Pool area was okay plenty of loungers but dodgy steps into the deeper end hurt my knee getting inn. We heard some noice during the nights but wasn’t to bad I expected it to be worse when I saw the young groups of lads. We also asked for late check out and told no but other guests paid 30 euro to stay till 6pm. No where to shower and get changed apart from the toilets behind the bar that are gross as the flush on ladies toilet does not flush and it’s always blocked. Small supermarket across the road very reasonable priced, grumpy grill across the road is also good. The hotel was clean but very dated rooms I would not stay here again and wouldn’t recommend personally.

Please think twice before booking this hotel. We booked directly by email. A half day before out flight (we were already on our way to the airport to another country), we received a email that the reservation was canceled because one of the guests fell ill and could not leave the room assigned to us. It is the middle of August, the most busy, it was extremely difficult to find another option. After some time passed, we received information that a room became available for two nights (from 7 nights), we can come for two nights. Of course, we didn't want to take any more risks. Please think twice. Hotel should take responsibility in cases like that.