Zante Plaza Hotel & Apartments

A wonderful stay, very reasonably priced. Staff were amazing! The food was fantastic, with a wide variety of choices. The entertainment was very good- the Greek dancers were great and had everyone up and dancing. We were upgraded to an apartment on arrival and this was clean and comfortable. The cleaners came every day and replenished towels, made the beds etc. The beds were comfortable and there was adequate space for clothes etc. I would definitely recommend this hotel to others and if I return to Zante, this is where I’ll stay.

First I have to point out my review would be a top mark of 5 if it had not been for the inefficiency of the room cleaners. This hotel I believe is family run and the staff are amazing. From check in to check out they are great. As disabled travellers Pedrose at check in came to me to complete everything as I couldn’t stand at the reception desk. A second member of staff took our cases and showed us to our room ,ground floor with a view of palm trees and the pool. The room is a good size with a double and a single bed. Decent wardrobe space and bathroom with a walk in shower. The terrace has patio furniture table and 4 chairs. Decent sturdy plastic. The restaurant was close to our room (more on this later), the food was great something to suit everybody ,always a great choice and always hot,the staff are constantly checking to make sure plenty of it and filling up where needed. From salads to soup you name it and I can not put into words how delicious the deserts are. The barman (I didn’t get his name) NEVER stops he is on the go from morning until night always happy to serve you and he doesn’t scrimp on the alcohol. A really nice bloke. The restaurant staff are on hand to take away your empty plates so you never have a messy table.the hotel itself is very clean ,the floors brushed and mopped regularly and any spills wiped up immediately. However the room cleaners aren’t quite so hot on cleaning the room,we were here for a week and only saw the cleaners once 5 days in when they changed our sheets. As disabled I spent most of my time on our terrace but there was no issue for the cleaners to come into the room and freshen it up. That is the only real negative however there are some suggestions that I think could be beneficial to the hotel. First there are a lot of ramps at this hotel some quite steep and the stairs at the main entrance does not have a suitable handrail for a disabled person to use and feel safe using. The ramp down to the rooms is tiled and used by people in and out of the pool so gets very slippy. There are no rails at all and this is the only entrance and exit from the main hotel to the rooms. It is very dangerous when wet especially when you use a walking stick so maybe something better could be thought out or even just install a handrail. The restaurant is also the bar and there is just not enough tables and chairs to satisfy the needs of all the guests. You have to queue to get a table no matter the time you visit. And can’t really sit for the night having a drink as people want to eat. This hotel is actually over multiple buildings and in the main one there are no snacks available and all the theme nights happen in the other building. Again not suitable for me as I couldn’t walk that far. I think this should be highlighted more for people looking to book. It is in a great position close enough to the ***** without the noise but the resort was nearly all closed when we were there in mid October. Outside the hotel is only sunbed

Antonia and Poppy must be commended for their helpful and thoughtful attention and this is mirrored in all the staff who were outstanding, my mother has mobility issues so we had a ground floor room so benefited greatly however the mosquitoes bothered us,we don’t know how the hotel could resolve this issue as seemingly island wide during this time of year

A bit dated and out of touch but the staff make this hotel. Nothing is too much trouble for Pedro’s and his team and they go above and beyond to ensure you’re happy. Bit of a blip on first day with room but Pedro’s changed it for us no problem. Pedro, Anastasia and Antonia were absolutely fab. Anyone looking to have a great little holiday in the sun and not too fussy please give this place a shout.