Vittorio
July 1, 2024
We booked an air conditioned room with a view of the lake. Our first room, while facing the lake, had a view of untrimmed hedges.On the second night, we were moved to a room on the second floor which did have a view, but alas, the ac didn’t work. The front desk attendant tried to fiddle with the controls, but failed to get it to work. We asked to be move to a room with a working ac. The attendant said he would call the director and come back to let us know. He never came back.
The hotel is well situated in the town and the staff is friendly. But not having ac in the summer is a real problem, and they should not advertise a view for rooms that don’t have one.
For the price we paid, we were disappointed and would not stay there again.