Guest User
September 23, 2024
We made a reservation for one night with two meals to relax on the first day of the three-day holiday. We had a relaxing stay the previous time, so we stayed here as a couple to relax, but in conclusion, we didn't feel it was worth the price of the late 20,000 yen range. The location is a one-minute walk from Echigo Yuzawa, so it is very convenient for using the Shinkansen, and it is nice to be able to walk around the building barefoot, but... First of all, the tablet input at check-in and the video explanation of the inn... APA and Daiwa Roynet are much better, and the strength of inns is that they have various customer contact points during C/I, and the entrance is the best. Well, they are short-staffed, yeah. This time, the room was in the study room, but there was little light and there was little space to relax, so it wasn't like reading a book... The bed was just the right hardness, though. The bath was a little hot in the large bath on the top floor, but it was comfortable (however, it said that it was open until 10:00 the next day, but when I went around 8:30 the next day, there was only a shower). Now, now, the food. I was looking forward to the seasonal cuisine using local Niigata ingredients, and although the food was elaborate and delicious, the timing was just not right... You're enjoying the food, so it's no good to serve it at the restaurant's pace. The atmosphere is a bit like a fancy family restaurant, and it feels a bit... The same goes for breakfast, it's no good to just serve the side dishes first, but if the rice is the selling point, it should be served first. Also, the staff were in training, so their explanations were halting, and you could feel their tension... If they're in training, the mentors should provide proper support, it's a shame. More than anything, it makes us feel uncomfortable. Considering the cost-effectiveness of it all, I won't be returning. I hope it's still around in 3 years' time
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