Guest User
November 27, 2023
Terrible hotel, terrible experience. Due to a two-hour flight delay to Fukuoka, the bus and jr originally booked were no longer available, so we took the last train to Yufuin, which departed at 6:30 and arrived at Yufuin Station at 8:50. We originally called the front desk to reserve dinner and pick-up service, but the language communication was not fluent. At first, we said that we would not be picked up. Later, we came, but Little Japan had a look of resentment on his face, drove all the way, complained while driving, and finally dumped us at the hotel. In fact, it is a B&B with a hot spring certificate. There were two waiters who didn't speak English well, so they managed to communicate and reserved dinner. When I checked out the next day, I misheard the check-out time. It should be 10:00. I thought it was 10:30. I received a call at 10:20, which meant that the fee would be deducted if I didn’t check out. The attitude was extremely bad. I quickly packed up my bag in 5 minutes and went downstairs. , drank a free drink in front of the public bathroom, but little Japan took the drink away with a quick step and continued to curse. If it hadn't been booked out and all the hot spring hotels in Yufuin were gone, who would come to this small hotel that was far away from the station and was so annoying?
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